What should I do if the social security deduction fails?

Legal analysis: if the arrears are within three months, you can apply for deduction directly on the social security unit service website during 9:00- 17:00 on weekdays. If the arrears exceed three months, you need to go to the social security agency where the unit is insured to handle the supplementary deduction fee and resume the insurance. Note: the online self-service button recharge must be operated during 9:00- 17:00 on weekdays, otherwise it will be unsuccessful.

Legal basis: People's Republic of China (PRC) Social Insurance Law.

Article 4 Employers and individuals who pay social insurance premiums according to law in People's Republic of China (PRC) have the right to inquire about payment records and personal rights and interests records, and ask social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Fifth people's governments at or above the county level shall incorporate social insurance into the national economic and social development plan.

The state raises social insurance funds through multiple channels. People's governments at or above the county level shall give necessary financial support to social insurance.

The state supports social insurance through preferential tax policies.