Where is the medical insurance card frozen and thawed?

The social security institution or medical insurance center to which the medical insurance card belongs.

First of all, understand the reasons for freezing.

There may be many reasons why medical insurance cards are frozen, such as too many password errors, lost or stolen medical insurance cards, and medical insurance violations. Cardholders should first understand the reasons for freezing, so as to solve the problem in a targeted manner.

Second, prepare relevant certification materials.

According to the freezing reason, the cardholder needs to prepare the corresponding proof materials. If the password is frozen due to an error, you need to bring a valid ID card to reset the password; If the medical insurance card is lost or stolen, it is necessary to provide a report of loss or an alarm receipt; Involving medical insurance violations, it is necessary to cooperate with relevant departments to investigate and provide relevant certification materials.

Third, go to social security institutions or medical insurance centers.

The cardholder needs to go to the social security agency or medical insurance center to which the medical insurance card belongs, bring relevant supporting materials and apply to the staff for unfreezing. The staff will check the materials, verify the identity of the cardholder, and then unfreeze according to relevant procedures.

Fourth, follow the thawing process.

The thawing process may include filling in the application form, submitting supporting materials, waiting for approval, etc. Cardholders should listen to the instructions of the staff and wait patiently for the audit results. After the approval, the medical insurance card is thawed and the cardholder can use it normally.

Verb (abbreviation of verb) pay attention to the follow-up matters

After thawing, the cardholder shall properly keep the medical insurance card and password to avoid being frozen or lost again. At the same time, cardholders should abide by the relevant provisions of medical insurance, rationally use medical insurance funds, and avoid violations.

To sum up:

After the medical insurance card is frozen, the cardholder should unfreeze the medical insurance card at the social security institution or medical insurance center. In the process of thawing, cardholders need to know the reasons for freezing, prepare relevant certification materials, follow the thawing process, and pay attention to the follow-up storage and rational use of medical insurance cards.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 64 provides that:

The social insurance fund is earmarked for special purposes, and no organization or individual may occupy or misappropriate it.

Article 88 provides that:

Whoever defrauds social insurance benefits by fraud, forgery of certification materials or other means shall be ordered by the social insurance administrative department to return the defrauded social insurance benefits, and a fine of not less than two times but not more than five times the amount defrauded shall be imposed.

People's Republic of China (PRC) Medical Security Law

Article 29 provides that:

The insured person should hold his medical insurance certificate for medical treatment and drug purchase, and take the initiative to show it for inspection. The insured shall not forge or alter the medical insurance certificate, hand it over to others for use under an assumed name, use the medical insurance certificate to buy or sell drugs, accept the return of cash or articles, or obtain other illegal benefits.