I can't find my social security online. What happened?

When the ID number does not exist, you should bring your personal ID card and household registration book in time and go to the social security bureau that pays social security to make an inquiry, and the staff will make an inquiry. Generally speaking, the staff will change the account according to the identity information provided by you, and it will be completed within three working days, so that the ID number will not exist again, and then we can re-check the personal social security.

Prompt ID number does not exist for the following reasons:

1. The ID number is incorrect.

2. Query out-of-range personnel.

3. The ID number is inconsistent with the ID number recorded in the system.

4 change the bank account, but did not go through the account change formalities with the relevant social insurance agencies.

5 changed the ID number, but did not go to the relevant social insurance agency to change the ID number.

How to query personal social security account?

1, inquired by social security center. If you don't know your social security account number, you can bring your ID card to the business hall of social insurance agencies in various districts to inquire.

2. Check online. Log in to the labor security or social insurance business website of the city where you are located, click the "Personal Social Security Information Inquiry" window, and enter my ID card and password to inquire about my insurance information.

3. Telephone consultation. Call the labor and social security comprehensive service telephone number "12333" for policy consultation and information inquiry.

4. Touch screen query. If there is a social insurance touch screen inquiry system in the business hall of social insurance agencies in each district, swipe your card or enter the card number or ID number according to the screen prompts for inquiry.

Personal social security account means that the social insurance agency establishes a social security number for each person who participates in social endowment insurance according to the State Bureau of Technical Supervision, and records the endowment insurance premium transferred by the unit according to the regulations and all the endowment insurance premiums paid by the individual, which serves as the basis for calculating and distributing the endowment insurance premium in personal account when the person who participates in social endowment insurance retires.