Social security consultation is free 24-hour online labor.

Free 24-hour online labor for social security consultation is usually provided by the local social security bureau or relevant government departments to facilitate the public to understand social security policies and solve social security problems at any time.

Such services can be provided by telephone, network platform or physical window. Social security issues may involve many aspects, including payment, receiving treatment, transfer and continuation, and policy interpretation. Sometimes, the public may not be familiar with these policies or procedures, or they may need urgent consultation in some unexpected situations. Therefore, it is very necessary to provide 24-hour free consultation service.

The query method of social security card account balance is as follows:

1, medical insurance designated pharmacies and hospitals. The insured person can directly hold the social security card to the designated pharmacy or hospital for medical insurance. Generally, when using social security cards for consumption, you can see the balance of social security cards on the small tickets issued by designated pharmacies or hospitals;

2. Service hotline inquiry. Call the service hotline 12333, and then follow the voice prompts to check the balance of the social security card account;

3, social security website query. Nowadays, social security bureaus in many cities have their own websites. The insured person needs to log in to the local social security network, and then can check the account balance on the social security details page.

To sum up, 24-hour free consultation on social security issues is a very practical service, which can help the public to understand social security policies and solve social security problems at any time.

Legal basis:

People's Republic of China (PRC) social insurance law

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Employers and individuals pay social insurance premiums according to law. The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law when they are old, sick, injured, unemployed and have children.