Why can't I find my medical insurance information when I am insured?

You may not be able to find the payment of medical insurance.

The first type: urban and rural residents' medical insurance and the new rural cooperative medical system have no personal accounts, and no account fees can be found after payment; If you are a freelancer, this type of medical insurance will not transfer money to your personal account.

Second, the personal medical insurance account is temporarily unavailable in the area where the insured person is located, which means that the insured person may not be able to provide medical insurance account amount inquiry service in the local area.

The third type: the registered name of employee medical insurance is different from the name of medical insurance bureau. It is suggested that the insured inquire whether the registered names of individual medical insurance accounts are consistent. If the registered name is correct, it is recommended that the insured person go to the local medical insurance bureau to check his registration information again.

There are many channels for medical insurance inquiry, as follows:

There are many ways to inquire about medical insurance. You can go to the social security bureau to inquire, you can also call the local social security bureau to inquire, or you can log in to the labor security network where the medical insurance is located. In addition, you can also make inquiries through WeChat, Alipay, pharmacies and other channels. Medical insurance inquiry

First, you can call the local social security bureau at 12333 for enquiry. The specific method is to input the card number and ID number according to the manual prompt after dialing, which is also a common method.

Second, the social security bureau can go to the local social security bureau to check the balance of personal medical insurance cards, which is suitable for users who have more time and are not afraid of trouble.

Third, through WeChat inquiry, enter the WeChat personal page, find the "wallet" function in the list, click on the city service, and search for the medical insurance inquiry service of the current city, but only if WeChat binds its own social security card. If there is no binding, you must bind first.

Fourth, call the local medical insurance bureau (if it is in Shanghai, call the Shanghai medical insurance bureau, if it is in Shenzhen, call the Shenzhen medical insurance bureau) and provide the personal medical insurance number.

Fifth, log in to the labor security network where your medical insurance is located, and according to the page prompts, enter your personal account and password and your ID number in turn for inquiry, and the balance information will be updated on the system.

Sixth, if you have used the medical insurance card recently, you can check the medical insurance settlement bill, which will show the amount and balance of personal account expenditure, but you can't show the specific information of payment. This method is not recommended if you want to know specific information.

Seventh, Alipay inquires about medical insurance. Now the social security card and Alipay can be bound. After the insured person completes the binding, he can click on City Service-Social Security Card on Alipay homepage to inquire about his social security card status, personal account balance of medical insurance, and insurance contributions such as endowment insurance and unemployment insurance.

Eighth, pharmacy inquiries. Many pharmacies are designated cooperative institutions for medical insurance. With the ID card and social security card, you can go directly to major pharmacies or medicine counters and ask the staff of pharmacies or medicine counters about the balance of personal medical insurance cards.

Medical insurance generally refers to medical insurance. Medical insurance generally refers to basic medical insurance, which is established to compensate workers for economic losses caused by disease risks.

There are several ways to inquire about medical insurance:

1. Call the platform for medical insurance information.

About calling the public consultation service platform to inquire about medical insurance, the specific inquiry steps are as follows:

(1) Open the mobile phone dialing page and dial the number.

(2) After dialing, consult manually according to the language prompts, and explain your ID card to the customer service, so that you can find the relevant information of medical insurance.

2. The insured person can query the medical insurance information with the ID number to the local labor-related network.

3. The insured person can carry his ID card to the business hall of the social insurance agency in each district for medical insurance information inquiry.

legal ground

People's Republic of China (PRC) social insurance law

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity. Article 3 The social insurance system adheres to the principles of wide coverage, basic protection, multi-level and sustainability, and the level of social insurance should be compatible with the level of economic and social development. Article 4 Employers and individuals who pay social insurance premiums according to law in People's Republic of China (PRC) have the right to inquire about payment records and personal rights and interests records, and ask social insurance agencies to provide social insurance consultation and other related services. Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.