March 15, 2022 Dongguan social security bureau suspended services

Under the premise of resolutely and effectively blocking the spread of the epidemic, the city's social security agencies will maintain social security services normally, to ensure that the business is uninterrupted, the quality of service does not deteriorate, the city's social security services during the epidemic prevention and control of the relevant matters of the guidelines are as follows: First, advocate the business of the "online office", the city has realized a large number of full-process online services, the masses can directly click on the link in the city's social security system. A large number of social security services in our city have realized the full process of online services, the masses can directly click on the attached web address to jump for processing, it is recommended to make full use of online processing channels for self-service for the full process of online matters. The city's social security agencies will arrange sufficient manpower to ensure that the normal review of business, especially for the time-sensitive requirements of the business, will be prioritized for review and processing.

Second, the opening of the business "pre-approval office", the city has supported some of the social security services through the Guangdong government services network to submit applications for business, the masses can directly click on the attached web address jump for processing and uploading relevant materials according to webpage prompts. Social security agencies will be unified pre-trial, pre-trial passed, to notify the masses of the results by SMS.

Three, urgent business "close to do" according to the city epidemic prevention and control headquarters on the deployment of reducing the flow of personnel, social security agencies to temporarily adjust the list of matters handled by the window, only to retain the urgent business of the window to handle the way. For the "city-wide" range of services, it is recommended that the nearby processing, reducing the risk of spreading the epidemic.

Four, non-emergency business "delayed", in the city suspended all non-essential flow period, for the list of "delayed" business, it is recommended to delay the process, the individual rights and interests of insured persons will not be affected, in line with the conditions of entitlement, pension, Workers' compensation insurance treatment application without time limit.