Beijing social security service hotline

The unified telephone number of Beijing Medical Insurance Center is (0 10) 12333.

The contents include: medical insurance payment base, proportion inquiry, medical insurance card balance inquiry, medical insurance reimbursement and other issues.

Beijing social security service hotline: 96 102

Inquiry content: It mainly provides consultation, inquiry, pre-loss reporting and other services for the elderly who hold social security cards in Beijing.

The difference between the two

1, different performance

12333 is a telephone consultation service hotline for human resources and social security, and it is an important service platform for people's livelihood in China. 96 102 is a platform for providing consultation, inquiry, pre-loss reporting and other services for citizens with social security cards in Beijing.

2. Different ownership departments

9622 18 belongs to Beijing municipal medical security bureau, and 12333 belongs to human resources and social security.

3. The scope of imitation consultation is different.

96 102 provides consultation, inquiry, pre-loss reporting and other services for citizens who hold Beijing social security cards, and also provides general medical insurance, retirement medical insurance, maternity insurance, migrant workers' medical insurance, free medical care, and insurance treatment status inquiry services for designated medical institutions; Provide medical insurance software and five-in-one software for insured enterprises, social security offices, streets and employment agencies.

Provide technical support services for the management subsystem of Beijing Medical Insurance School (street) for the participating schools and social security offices; Provide hospital-side fault reporting service for designated medical institutions in the city. 96 102 hotline 20 12 answered nearly10.5 million times, and answered about10.2 million times, with an average annual answering rate of 83.6%, which met the needs of serving the insured in the city.

The social security hotline 12333 mainly provides information on participation, payment and enjoyment of social insurance such as basic endowment insurance for enterprise employees, industrial injury insurance, basic medical insurance for urban employees, basic endowment insurance for urban and rural residents, and endowment insurance for provincial institutions.

Personal employment and unemployment registration information, enjoy employment support information query; Self-service loss reporting of social security cards, and progress inquiry of social security card making; Public services such as medical institutions, pharmacies, medical insurance drugs, diagnosis and treatment catalogues and other information inquiries. Attack fiber