What if Changsha Bank can't find the information?

If you can't find the personal payment information paid by medical insurance, it may be because the system data has not been updated, or the query method may be wrong. It can be confirmed by telephone consultation or window handling. If the user is insured, but can't find it, it is recommended that the insured person go to the local medical insurance bureau to check and correct personal information.

There is no information about medical insurance payment, which may be that the medical insurance center has not paid the account, or the social security card of the insured person has not been activated. If it is not activated, the insured person can bring his ID card and social security card to the designated bank to activate the social security card and medical insurance card, and then he can inquire. If he hasn't paid yet, he needs to wait for a while to inquire. The insured can call 12333 or the customer service telephone of the local Human Resources and Social Security Bureau for consultation, or directly go to the business outlets of the Human Resources and Social Security Bureau for inquiry.