Online consultation telephone number of social security manual

12333 is mainly divided into two services: automatic voice response and manual consultation. The working time of automatic voice response is 24 hours, and you can call for advice at any time. The working hours of manual service are generally 9: 00- 12: 00 am and 13: 00- 17: 00 pm on legal working days. If it is necessary to use manual customer service, you can call for advice at this time.

As the situation in each city may be different, the specific time shall be subject to the local announcement. It is recommended to know the working hours of the staff before consulting. If switching to manual customer service is busy, busy or busy, you can wait patiently, because sometimes there are many people consulting, so you can call back later.

Benefits of setting up 12333 phone:

The telephone consultation service of human resources and social security has played a great role in people's livelihood services. It not only becomes an important way for the broad masses to understand the information of labor security policies and safeguard their legitimate rights and interests, but also provides an important reference and basis for policy formulation, and also provides a channel to alleviate or solve problems, thus dissolving contradictions in the bud.

At the same time, there are still some problems in system construction and business development in various places, mainly in the lack of unified standards and norms in system construction and business development. The form and content of telephone consultation service need to be further improved, and the interconnection of telephone consultation service systems in various places and the business collaboration between telephone consultation service systems and core business systems are needed.