I forgot how to retrieve the social security card password on my mobile phone.

The solution to this situation is as follows:

1. Open Alipay and click "Card Package".

2. In the card package interface, click "ID".

3. Click "Electronic Social Security Card".

4. In the interface of electronic social security card, click "Electronic Social Security Card Details Page".

5. In the detailed information interface, click "Electronic Social Security Card Management".

6. Click "Forgot Password".

7. Select "social security card password" as the verification method, enter a new password, and click "OK" to retrieve the social security card password on the mobile phone.