What should I do if the social security card shows that I have received it, but I have not received it?

Step 1: Report the loss in advance. There are two forms to report the loss of social security cards, one is oral report and the other is written report. Report the loss in writing: you can report the loss in advance in writing at the social security card service network (located in the street social security office) with the original resident ID card or household registration book. The loss reporting formalities are completed and the loss reporting will take effect immediately.

Step 2: Get a new card. After pre-reporting the loss, you can go through the formalities of officially reporting the loss and replacing the new card (it cannot be revoked after the official reporting of the loss). You can entrust others to apply for a replacement card. When handling, you need to show the original and photocopy of the ID cards of the client and the client. After filling out the application form, the staff of the social security card service outlets will handle it. At this point, the staff will issue a "card certificate".

If you get sick during the card replacement, you can go to the designated hospital for medical treatment with your card certificate, keep the prescription details and charging documents, and reimburse according to the manual process.

Step 3: Get a new card. 15 After completing the card replacement procedures for new cards, the card changer can collect a new card at the social security card service outlets with his/her ID card and card collection certificate.

Insured persons should take the initiative to show the newly developed social security card certificate when they apply for a replacement social security card and go to designated medical institutions for medical treatment. Designated medical institutions collect relevant information according to the vouchers of new cards and reissued social security cards, and upload the details of expenses.

When the designated medical institutions settle medical expenses for the insured, they will collect cash in full and issue relevant documents, and the insured will declare medical expenses according to the original process with a new social security card.

Second, there are two reasons: First, the company handles social security in a unified way, and it is kept by the company after receiving the social security card. If individuals want to get it back, they can go to the company's human resources department to get it;

The second type: the social security card is fraudulently used. If it is confirmed that the social security card has been fraudulently used, the insured can bring his ID card to the Social Security Bureau to declare the freezing of the social security card.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity.