How to inquire about the mutual aid consumption of medical insurance families

1. You can check it on Alipay. Users can log in to Alipay directly, and then select Social Security and Add Social Security in the city service to view their social security related information.

2. You can directly query the offline designated hospitals. The total amount of medical treatment, cash payment and reimbursement for each settlement in the designated medical institutions this year can be found in the designated hospitals.

3. You can log on to the local social insurance official website, select online processing on the homepage of the website, and select the balance of the medical insurance mutual account you want to inquire.

4. You can also check the balance through the bank phone tied to the social security card. After dialing the human resources hotline, users can choose manual or self-service according to the relevant voice prompts.

Users in Fujian can download the civil administration app to query, and the method steps are as follows:

1. Open the civil administration app and click "Medical Insurance Service".

2. Enter the medical insurance service and click "Mutual Assistance Expenditure Inquiry".

3. Enter the query and click "Family Mutual Aid Expenditure".

4. Select the year to query the balance of family mutual aid expenditure.

How the insured realizes personal account and family mutual assistance;

Employees with medical insurance and their close relatives are insured in this county, and the insured can independently authorize the binding or unbinding of social security cards of their close relatives through the official account of WeChat "Changxing Renshe" and the self-service machine in the social security service hall. After authorization and binding, close relatives can realize personal accounts and family mutual assistance by swiping social security cards when purchasing medicines in outpatient clinics of networked designated units.

What is family mutual assistance:

Family mutual aid, also known as health comprehensive sub-account, refers to a fund account drawn from the actual balance of the insured's personal medical account for comprehensive health protection among himself, parents, children and spouses.

Legal basis:

People's Republic of China (PRC) social insurance law

Twenty-sixth basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents shall be implemented in accordance with state regulations.