Beijing social security bureau consultation telephone number

Beijing social security customer service telephone number is 12333.

Beijing 12333 Hotline Service Guide:

1, artificial service?

Citizens can dial "12333" and press "1" to serve Beijing 12333. After selecting "0", the consultant will directly answer the public's inquiries. Select "8" as "Professional Complaint Reporting". ?

2. Self-service inquiry service?

Citizens can dial "12333" and press "1" to serve Beijing 12333. After selecting "4", they can query the relevant information of personal labor ability appraisal conclusion through self-service voice service. After selecting "5", you can query the participation of five insurances, namely, endowment insurance, medical insurance, unemployment insurance, industrial injury insurance and maternity insurance, and the basic information of the designated medical institutions of the insured through the self-service voice service. ?

3. Automatic voice broadcasting service?

Citizens can dial "12333", select "1 Beijing 12333 service", and then select "1", "2", "3" and "6" to learn about the corresponding human social security policies through the self-service voice broadcast service.

Extended data

The historical evolution of Beijing 12333 hotline;

Beijing 12333 hotline telephone consultation service center was established in August 2002. It is a fully funded institution under the Beijing Human Resources and Social Security Bureau. On June 65438+February 65438+June 2003, the human social security policy consultation service hotline 12333 was officially opened, and in May 2007, it became the human social security sub-center of Beijing Non-emergency Relief Service Center.

The main duty of Beijing Hotline 12333 is to provide the public with consulting services on Beijing's social security, employment promotion, labor relations, personnel and other policies and service guides by using modern information technologies such as telephone, Internet and automatic voice.

In 20 17, the Outline of the Thirteenth Five-Year Plan for National Economic and Social Development of the People's Republic of China listed "12333 telephone consultation service" as a national basic public service project.

Brief Introduction of Beijing Human Resources and Social Security Bureau-Beijing 12333 Hotline