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What should I do if the medical insurance card is in an abnormal state?

Legal analysis: 1. The social security (medical insurance) card failed to pay in time and suspended the medical insurance function.

Social medical insurance premiums payable to employees must be paid in the current month, and they can enjoy medical insurance benefits in the next month. If the payment of social insurance premiums is stopped in the current month, the medical insurance bookkeeping function will be stopped or suspended from the following month 1.

Second, the hospital system is out of order.

Sometimes there is a system failure in hospital settlement, so we have to settle at our own expense first.

Solution: In this case, just wait for the hospital system to return to normal and bring all relevant information back to the hospital front desk for supplementary bookkeeping.

Third, the system information is wrong.

In rare cases, the information of the insured in the medical insurance system will be wrong in the transmission process, such as determining their own card payment, and there are no other objective reasons (such as system failure at the hospital end). ), so you can bring your ID card and social security (medical insurance) card to the service front desk of each secondary medical insurance agency, and the staff will adjust the system error information for you as soon as possible.

Fourth, ensure that there is enough balance in the social security card.

Most of the reasons for the unsuccessful deduction are insufficient balance in the social security card. All insured persons should ensure that there is sufficient balance in their social security cards.

Verb (abbreviation of verb) Other reasons

The social security card chip is damaged, demagnetized, the card surface is damaged and layered, and the original minor is over 16 years old and fails to change the card in time. It will also lead to the social security card not being used normally. Therefore, I need to bring my valid ID card to the bank outlet to apply for a new blank social security card and reissue it.

Legal basis: People's Republic of China (PRC) Social Insurance Law.

Seventy-fourth social insurance agencies through business handling, statistics, investigation and other means to obtain the data needed for social insurance work, the relevant units and individuals should provide timely and truthful.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.

Article 75 The national social insurance information system shall be jointly built by the people's governments at or above the county level in accordance with the principle of unified national planning and graded responsibility.