How to inquire about the balance of Shenzhen medical insurance co-ordination account

The inquiry method for the balance of Shenzhen medical insurance co-ordination account is as follows:

1. Log in to official website of Shenzhen Social Insurance Bureau and enter the personal social security account for inquiry;

2. Call Shenzhen social security consultation telephone number 12333, and follow the voice prompts for self-service inquiry or manual service selection;

3. After logging in, use Shenzhen Medical Insurance APP to check the balance;

4. Bring the medical insurance card and ID card to Shenzhen social security agency or medical insurance service window for on-site inquiry.

Basic knowledge of medical insurance:

1. Classification of medical insurance: medical insurance is divided into medical insurance for urban workers and medical insurance for urban and rural residents;

2. The role of medical insurance: medical insurance is mainly used to reduce the burden of medical expenses caused by personal diseases;

3. Payment method of medical insurance: usually individuals and units pay together, or individuals pay independently;

4. Scope of use of medical insurance: medical insurance can be used in designated medical institutions to pay for medicines and inspection fees;

5. Medical insurance reimbursement ratio: the reimbursement ratio and scope are different in different regions and different types of insurance;

6. Transfer and connection of medical insurance: when employees are employed across regions, the medical insurance relationship can be transferred and connected;

7. Annual settlement of medical insurance: the medical insurance account is settled once a year, and the unused part can be rolled into the next year or cleared;

8. Personal account of medical insurance: Some medical insurance systems have personal accounts, which are used to deposit personal contributions and can be used to pay part of medical expenses.

To sum up, the balance of Shenzhen medical insurance co-ordination account can be inquired by logging in to official website, calling for consultation, using the medical insurance APP or going to the social security agency.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 74

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner. The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement. The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge. Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.