I can't find insurance information. What's the matter?

There may be several reasons why you can't query the insurance information:

1, the unit has not yet applied for social insurance;

2. Personal social security payment time is less than 2 months;

3. The query method is incorrect;

4. The medical insurance card or electronic certificate is damaged or expired;

5. Incomplete or incorrect personal information;

6. Abnormal insurance status, such as expired insurance time or wrong insurance type.

Social security inquiry questions:

1. Insured status: whether the insured is in a normal payment state, or whether there is arrears, insurance suspension, etc.;

2. Information entry: whether the personal information of the insured person has been correctly entered into the social security system;

3. Information update: whether the social security system has updated the payment records of the insured in time;

4. Inquiry method: whether the insured has chosen the correct inquiry channel and method;

5. System maintenance: whether the social security system is under maintenance or not, and it is temporarily impossible to query;

6. Insurance Area: Whether the insured has selected the correct insurance area when inquiring.

To sum up, the failure to query the insured information may be caused by a variety of reasons, such as the unit is not insured, the personal payment time is insufficient, the query operation is wrong, the medical insurance card or electronic certificate is wrong, the personal information is filled in incorrectly, or the insured status is abnormal. It is suggested that all possibilities should be carefully checked and corrected in time to ensure the accuracy of the information.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 58

The employing unit shall, within 30 days from the date of employment, apply to the social insurance agency for social insurance registration for its employees. If the social insurance has not been registered, the social insurance agency shall verify the social insurance premium it should pay. Employees-free individual industrial and commercial households who voluntarily participate in social insurance, part-time employees who do not participate in social insurance in the employing unit and other flexible employees shall apply to the social insurance agency for social insurance registration. The state establishes a national unified personal social security number. Personal social security number is a citizen's identity number.