Can I complain if I need social security for a bank card?

Can I complain if I need social security for a bank card?

If the bank forces the applicant to provide social security information in the process of handling the bank card, there is no legal basis, and the applicant can make a complaint.

First, the status quo of social security information required for bank card processing

Some regions and banks need social security information when handling bank cards. This requirement may bring trouble to some applicants who have no social security or are unwilling to provide social security information.

Second, the legality analysis of the bank's request for social security information

1. If the bank's request for social security information is based on relevant laws, regulations or regulatory requirements, then this request is legal. Applicants need to provide corresponding social security information to cooperate with the bank's compliance inspection.

2. If the bank's request for social security information is not based on laws, regulations or regulatory requirements, but for its own risk control or business development, then the legality of such a request is controversial. In this case, the applicant can raise an objection and ask the bank to give a reasonable explanation and basis.

Third, how to complain?

If the applicant thinks that the bank's request for social security information is illegal or unreasonable, he can complain through the following channels:

1. Report the problem to the customer service or complaint department of the bank and ask for a reasonable explanation or cancellation.

If the bank can't give a satisfactory answer, it can make a complaint to the local banking supervision and management institution.

3. At the same time, the applicant can also seek legal aid or consult a lawyer to understand his rights and interests and ways to safeguard rights.

To sum up, if the bank forces the provision of social security information in the process of handling the bank card, and there is no legal basis, the applicant has the right to make a complaint. In the process of complaint, the applicant should keep relevant evidence and explain the problem in detail, so as to get timely and effective treatment.

Legal basis:

Article 3 of People's Republic of China (PRC) Contract Law stipulates that the parties to a contract have equal legal status, and one party may not impose its will on the other.

Article 9 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests stipulates that consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services.