Why is there no record when inquiring about Shenzhen social security and provident fund accounts?

You can try online inquiry. The specific inquiry method of individual housing provident fund is as follows:

First, online inquiry:

Personal housing provident fund account information and personal housing provident fund loan account information can be found on the website of the Municipal Housing Provident Fund Management Center, and click "Provident Fund Account Information Inquiry".

2. Call the customer service hotline of the provident fund management center for self-inquiry:

Call the customer service hotline of the city housing provident fund management center, and enter the personal housing provident fund account number or housing provident fund loan account number according to the voice prompt, so that you can self-check the balance of personal housing provident fund account or housing provident fund loan account, and at the same time, you can query the laws, policies and handling regulations of housing provident fund.

Third, with the ID card query:

With their ID cards, employees can inquire about the personal housing provident fund account information and the current year's deposit on the computer inquiry terminal of the housing provident fund in the comprehensive service hall of the Municipal Bureau of Land Resources and Real Estate Management.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.