Hello, I can't find the balance after I reissued my medical insurance card. I don't know what happened.

How to query the balance in the new social security card;

First, the social security center query

Bring your ID card to the business halls of social insurance agencies in various districts for enquiry. You can not only go to the counter for manual inquiry, but also use the touch screen in the lobby for machine inquiry, swipe your card or enter personal information for inquiry.

Second, online inquiry

At present, the simplest self-help query method is to log in to the labor security network or social insurance business website of the city where you live, click the "Personal Social Security Information Query" window, and enter my ID card and password to query my insurance information.

Third, telephone inquiries.

If you don't have Internet access or can't find the social security card information inquiry website in your city, you can call the labor security comprehensive service telephone number "12333" for policy consultation and information inquiry. When inquiring, you can choose "personal social security card account information inquiry" or "personal medical account information inquiry" according to the voice prompt, enter the card number and password to get the result, or directly transfer to manual service consultation. However, in most cities, manual services are provided only during normal working hours, not 24 hours or all year round.

I really can't find it. I suggest you consult the Social Security Bureau.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.