Job Recruitment Website - Social security inquiry - What kind of phone number is 12333?

What kind of phone number is 12333?

The way to transfer 12333 to human service is as follows:

1. Enter 12333 in the dialing number;

2. Click on "dial" and answer;

3. After you hear the reply from the customer service, press 0 on the dialing key to transfer to human service.

12333 is the national labor security telephone advisory service special number. It mainly provides the public with public **** services such as policy consultation, information inquiry, office guide and complaint report in the fields of employment, social insurance, personnel, talents, wage and income distribution and labor relations.

With the increasing number of telephone inquiries on the 12333 hotline, up to more than 10,000 per day, but due to the limitations of space, staffing and other issues, the 12333 hotline can only receive about 2,000 per day, which is unable to meet the public's demand for human resources and social security information and consultation. 12333 hotline has been comprehensively upgraded and reformed, and the counselors have been increased to five times their original capacity of 240 people.

With the continuous development of e-commerce, the traditional single customer service mode, telephone customer service, due to time and geographical constraints and other objective conditions, has not been able to meet the needs of users, the integration of "customer service, commodity shopping, marketing," and other service elements, customer service seamlessly embedded in the pre-sale, sale, and after-sale process at all times. Customer service personnel through the system in a timely manner to respond to user needs, in the user encountered difficulties in the guiding suggestions, and timely resolution of various problems encountered by users in the use of the system. This one-on-one online customer service is not only convenient, but also increase the chance of users and customer service personnel to have a conversation, the user can be more intuitive to obtain the required information.

Legal basis

Article 6 of the Provisions on Labor Inspection Procedures of the People's Republic of China*** and the State Labor Inspectors shall follow the following provisions when they supervise and inspect the compliance of employers with the labor laws and regulations:

(1) There shall be two or more labor inspectors*** conducting the inspection with them and presenting the People's Republic of China*** and the State Labor Inspection Documents. *** and State labor inspection documents, stating their identities.

(ii) The employer shall be informed of the purpose, content, requirements and methods of the inspection.

(c) To learn about the employer's compliance with labor laws and regulations, and to tour the workplace.

(4) The on-site inspection shall be recorded, and the record shall be signed or sealed by the labor inspector and the legal representative of the employer (or the agent entrusted by the legal representative), and if the legal representative of the employer refuses to sign or seal, the refusal to sign shall be noted. Article 7 The labor inspection agency may issue a "notice of inquiry of labor inspection" to the employer to understand the employer's compliance with labor laws and regulations.