How does Guangdong medical insurance inquire about payment records?

There are two main ways for Guangdong medical insurance to inquire about payment records: online inquiry and offline inquiry.

First, online query payment records

1. Log in to Guangdong Medical Insurance official website or download and install Guangdong Medical Insurance mobile phone application.

2. Register and log in your personal account to ensure that your personal information is accurate.

3. In the "payment record" or "query" column of the website or application, select "medical insurance payment record" to query.

4. According to the system prompt, enter the corresponding query conditions, such as payment period and payment type.

5. The system will display the query results, including payment time, payment amount, payment status and other details.

Second, offline query payment records

1. Go to the medical insurance service window in your area or the relevant social security agency to handle it.

2. Prepare valid personal identification documents, such as ID cards and social security cards.

3. Fill in the inquiry application form with the help of the window or the agent.

4. Submit the inquiry application form and valid personal identification documents, and wait for the staff to make inquiries.

5. The staff will inform the applicant of the inquiry result and provide the corresponding proof of payment record.

Whether you choose online or offline inquiry, you should pay attention to protecting personal information and account security and avoid revealing personal privacy. At the same time, if you have any questions or objections to the query results, you can contact the medical insurance service window or relevant social security agencies in time for help and solution.

To sum up:

Guangdong medical insurance inquiry payment records include online inquiry and offline inquiry. Online query mainly uses official website or mobile phone application to query, which is convenient and fast; Offline inquiries need to go to the medical insurance service window or relevant social security agencies, which is suitable for people who are not familiar with online operations. No matter which way you choose, you should ensure the safety of your personal information and account, and handle the questions and objections in the query results in time.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 74 provides that:

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.

Measures of Guangdong Province on Social Medical Insurance

Article 25 provides that:

Medical insurance agencies set up personal medical accounts for the insured, which are used to record and store the funds in the personal accounts and their interest, and pay related medical expenses according to the regulations.

The insured person or his employer or legal heir may inquire and check the payment and treatment records from the medical insurance agency.