The balance of Heyuan medical insurance cannot be inquired. What's going on here?

The balance of medical insurance account can't be found, which may be because the system network is delayed or the system is busy. You can wait for a while to make an inquiry, or call the social security bureau to inquire about the situation.

The balance of medical insurance card can be inquired by online inquiry, offline inquiry and telephone inquiry. Make online inquiries in social security official website or Alipay and WeChat related apps. The offline inquiry is to go to the social security bureau counter to consult and understand. You can also call the social security bureau to find out.