What should I do if Guangzhou social security card is invalid or damaged?

What should I do if Guangzhou social security card is invalid or damaged?

How to deal with the invalidation and damage of Guangzhou social security card?

What should I do if there is a fault in the use of Guangzhou social security (citizen) card? What should I do if Guangzhou social security card is damaged artificially? Guangzhou Social Security Card is an electronic identification used to handle personal social affairs and enjoy social public services such as social security.

Step 1: Apply for card inspection.

If there is any problem in using the social security (citizen) card, you must apply for card inspection at the designated bank agency service outlets or social security (citizen) card service sub-centers in various districts (county-level cities) with the card and the original valid ID card.

Step 2: Perform fault handling.

If it is identified as a service failure problem, the failure shall be handled; If it is determined that the card is damaged, please follow the following steps.

Step 3: Apply for card replacement.

The social security (citizen) card is artificially damaged (the card body is scratched, indented, creased, perforated, damaged, defiled, the film is tilted, the chip rusts and falls off, and it is impossible to read and write on the card reading equipment). Cardholders can take the damaged card and the original valid ID card to the designated bank agency service outlets or social security (citizen) card service sub-centers in various districts (county-level cities) for card replacement, and pay the fees according to the 20 yuan of each card.

Step 4: Get a new card.

7 working days after the card replacement procedure, the cardholder shall collect the new card at the original handling point with the card replacement business credentials and the original valid identity certificate, and activate the new card financial account in time.

Warm reminder ※

1. If you entrust others to handle the card replacement procedures, you must also provide the original and photocopy of the valid identity certificate of the agent. The card must be handled by the cardholder himself.

2. During the card replacement period, personal social affairs shall be handled in accordance with the relevant regulations of relevant business departments.

Please take good care of the social security card (citizen card). If the card body has scratches, indentations, creases, holes, damage, stains, tilted film, and the chip rusts and falls off, it is considered as man-made damage.

4. The social security (citizen) card is not activated and is less than 1 year from the date of issuance. If the card cannot be used due to non-man-made damage, it will be replaced free of charge by the Guangzhou Municipal Civil Service and Social Security Card Management Center; The expenses for other card replacement services shall be borne by the cardholder.

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