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Zhengzhou social security telephone manual service

Insurance Bian Xiao helps you answer, and more questions can be answered online.

12333 is the national public service number of human resources and social security. It has both manual service and self-service, and it is divided into time periods.

Automatic voice response is a 24-hour system, but the questions you ask should be simple. It is in the system, and the working hours are not necessarily. I don't know if it is divided into urban areas. You can make a phone call and follow it. It has a hint. Because of manual service, people's service personnel should also rest.

Due to the large incoming electricity of the hotline 12333, the current staffing is not enough to answer all calls, which leads to the phenomenon that it is difficult to enter or wait for a long time during peak hours. At present, the monthly electricity consumption of the hotline is about135,000 (including manual answering and self-service inquiry), and 8 manual seats answer140,000 calls per month.