Why open Zhangqiu medical insurance APP, can not find some of my data?

The possible reasons why the platform can not find the health insurance information are: 1, the query is not the correct method, you can go directly to the local social security bureau service hall query or human resources and social security bureau of personal health insurance query page query; 2, the health insurance center has not yet transferred or the policyholder's social security card has not yet been activated; 3, the payment of social security time is less than two months, you need to pay social security for more than 2 months in order to query on the website; 4, Not paying the medical insurance fee for more than two months after the due date. Urban and rural residents and the new rural cooperative health insurance do not have individual accounts for health insurance, so you can't check the account costs even if you have paid the fees; if you are a freelance insured person, this type of health insurance will not transfer the money to the individual account of the health insurance. For the time being, it is not possible to check the individual health insurance account in the participant's region, which means that the participant's local area may not provide the service of checking the amount of the health insurance account. The registered name of the employee health insurance is not the same as the name of the health insurance bureau, so we suggest that participants check whether the registered name of the individual health insurance account is the same as the registered name. If the registered name is correct, it is recommended that the participant go to the local health insurance bureau to re-check their registration information.

Medicare query channels are many, as follows: First: participants can directly call the 12333 platform phone query health insurance information, this number is the national labor security public welfare consulting phone, mainly for the labor security department for the residents and employees to provide public **** service platform; Second: participants can be queried through their own identity card number to the official website of the Bureau of Labor and Social Security; Third: participants can bring their ID card to the local health insurance bureau to check; Third: participants can bring their own ID card to the local health insurance bureau to check. Participants can bring their ID cards to the business hall of the local social insurance agency to inquire about health insurance services. When the insured person dials 12333 to inquire by phone, after dialing, follow the voice prompts for manual service, and then say what they want to know about the business, the customer service personnel will inform the service information.