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What should I do if I lose my medical insurance card and stay in hospital?

If your medical insurance card is treated during loss reporting or card replacement, you can issue a loss reporting certificate to the municipal medical insurance center, and then get a new card and submit it to the designated medical institution for reimbursement. If the insured person needs to see a doctor during the period of reporting the loss of a replacement card, he can advance the medical expenses incurred in the treatment of designated medical institutions, and make 1 copy of the application for reporting the loss, or issue a certificate of reporting the loss to the municipal medical insurance center. After receiving a new card, he can be reimbursed by the designated medical institutions according to the original treatment. The loss of medical insurance card will bring a lot of inconvenience to the insured. According to the regulations, when the insured accidentally loses or damages the IC card, he should go to the municipal medical insurance center to report the loss and go through the formalities. Anyone who fraudulently uses a medical insurance card before reporting the loss shall bear the economic losses caused by the insured. The medical expenses incurred by the insured in the outpatient service of designated medical institutions during the loss reporting of IC cards shall not be settled by the medical insurance center.

The medical insurance card is handled as follows:

1. The insured person brings his/her valid certificate and applies to the neighboring county medical insurance center, and the county medical insurance center will settle the account on the spot;

2. The insured person can also apply to the adjacent street medical insurance service point for handling, and the service point will settle within 3 working days. The insured person shall receive the medical insurance card at the service point within the specified time;

3. The insured may entrust others to handle it on his behalf. Customers need to carry valid certificates of themselves and the insured when handling;

4. When the employer handles it centrally, it can go to the county medical insurance center with the employer's letter of introduction and the valid certificate of the handling personnel, and then the employer will issue medical insurance cards to the insured.

To sum up, if the medical insurance card is lost, the doctor can also pay in full in cash first, and then apply for reimbursement to the social security bureau of the insured place with the payment voucher.

Legal basis:

Article 28 of People's Republic of China (PRC) Social Insurance Law

Medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency rescue shall be paid by the basic medical insurance fund in accordance with state regulations.

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The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to get material help from the state and society in accordance with the law when they are old, sick, injured, unemployed and have children.