What is the reason why social security can't find the payment record?

There are only two situations in which social security payment records cannot be found.

The first case is that the social security fee has not been actually paid;

The second situation is that the social security system has not uploaded information.

First, query social security payment records, you can start from the following three ways:

1, you can bring your real and valid ID card to the local social security bureau for inquiry;

2. You can query online independently, log in to official website and the local social security bureau, click the "Personal Social Security Information Query" window, enter my ID card and password, and query my insurance information;

3. Call the national social security unified inquiry telephone number: 12333.

2. Social insurance refers to a system in which the state establishes a social insurance fund through legislation to provide necessary material assistance to workers who participate in labor relations when they lose their ability to work or are unemployed. Social insurance is not for profit. Social insurance is mainly through raising social insurance funds, coordinating and adjusting social insurance funds within a certain range, and giving necessary help to workers when they encounter labor risks. Social insurance provides basic living security for workers. Workers can enjoy social insurance benefits as long as they meet the conditions for enjoying social insurance, that is, they have established labor relations with employers or paid various social insurance premiums according to regulations. Social insurance is the core content of social security system.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 4 Employers and individuals who pay social insurance premiums according to law in People's Republic of China (PRC) have the right to inquire about payment records and personal rights and interests records, and ask social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Article 58 An employing unit shall, within 30 days from the date of employment, apply to the social insurance agency for social insurance registration for its employees. If the social insurance has not been registered, the social insurance agency shall verify the social insurance premium it should pay.

Employees-free individual industrial and commercial households who voluntarily participate in social insurance, part-time employees who do not participate in social insurance in the employing unit and other flexible employees shall apply to the social insurance agency for social insurance registration.

The state establishes a national unified personal social security number. Personal social security number is a citizen's identity number.