What should I do if I forget which branch my social security card is in?

Call the social security hotline 12333 to transfer to manual customer service.

If you can't remember which branch the social security card is in, you can call the social security hotline 12333 and transfer to manual customer service to inquire about the details of your personal social security card. Customer service staff will ask for personal identification information, such as name, ID number, etc. , and then help to query the information of the banks and branches to which the social security card belongs.