6 personal property cleaning work plan.

1 Personal Cleaning Work Plan for Property

_ _ For the property cleaning department, it is a year full of challenges and pressures. With the increas

6 personal property cleaning work plan.

1 Personal Cleaning Work Plan for Property

_ _ For the property cleaning department, it is a year full of challenges and pressures. With the increase of the number of owners in residential areas, the comprehensive decoration and operation of shops will inevitably bring new service quality and service requirements. According to the new actual requirements and expectations of the owners, the property cleaning department will, as always, do a good job, firmly adhere to the service concept of "owner first, service first", and at the same time open up working ideas to continuously improve the service skill level and management level of the entire cleaning team. The work plan of the Property Cleaning Department in _ _ is as follows:

First, improve the management system and refine the work standards.

In _ _ _, we will revise and improve various management systems and work standards on the original basis. Cultivate employees' consciousness and self-discipline, further strengthen the management of people, and refine and quantify various work standards. On the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it is convenient for the assessment and supervision of cleaning staff. In the work, we should continue to adhere to the policy of "fixing people, posts, time, standards and tasks" and take effective measures to optimize the personnel structure, which is more conducive to the future work.

Second, do a good job in recruitment and optimize the labor force.

With the delivery of the housing provident fund group, the second unit will enter the comprehensive renovation period in _ _, and the Haiyuan Club of the company will be renovated and opened soon. Timely replenishment of personnel will be the basis of quality and quantity of daily tasks. The cleaning department recruits 1 to 2 people according to the actual workload. At the same time, we should always care about the lives of employees, grasp the ideological trends, understand the work needs, and resolve internal contradictions. Pragmatic, diligent, willing to work, stabilize talents, dismiss and optimize employees who are old, weak, lazy and disobedient to work arrangements.

Third, strengthen technical skills training and improve professional quality.

Employees of the cleaning department should be trained in various rules and regulations formulated by the company and cleaning theory knowledge, so that employees can master cleaning knowledge and meet the requirements of cleaning work. While carrying out theoretical knowledge training for cleaning personnel, we should combine theory with practice, focusing on training cleaning tools, the use and distribution of materials, cleaning procedures, elevator cleaning and maintenance, rust treatment, trash can cleaning and other related specific operating procedures. The annual departmental staff training plan shall be no less than 10 times.

Four, the implementation of responsibility management, do a good job in daily work.

Clean the corridors, roads and squares of the community twice a day, and clean the platform and top floor on the fourth floor once a week 1 time to ensure that there are no scraps of paper, garbage and sundries. Clean corridor lights, glass windows, fire doors and other public facilities 1 time every month to ensure no obvious stains and dust; Centralized cleaning and removal of garbage once a day to keep the trash can clean and odorless; The underground parking lot should be managed by designated personnel to ensure clear signs and clean ground.

Five, strengthen safety education, enhance safety awareness

The cleaning work is complex, the working environment is uncertain, and the safety hazards of the operation are correspondingly increased. Clean and safe operation has also become the top priority in our work. We will strengthen safety education and management, and train employees in safe operation and cleaning precautions. We should not only realize the post safety of our own work, but also understand other safety problems and be able to deal with them. Let employees know the importance of safety and nip all kinds of dangers in the bud.

Six, strengthen greening management, regular prevention and control of pests and diseases.

Water, fertilize and spray the flowers and trees regularly to prevent the occurrence of pests and diseases. At the same time, according to its growth, it should be pruned in time to keep the ornamental effect. Kill rats, mosquitoes and flies regularly. And the elevator is cleaned and disinfected to effectively prevent the breeding of harmful organisms.

Seven, improve work efficiency, accept temporary work.

On the basis of daily cleaning, it is necessary to do a good job in flood control in rainy season, and arrange personnel to clean up the garbage and silt at the rainwater leakage place irregularly to prevent rainwater from silting due to sewer blockage. In winter, we should make a good snow prevention plan to ensure that the snow removal around the snow and indoor anti-skid work are handled in time. In _ _ _ years, every floor of Building No.2 1 Unit will be thoroughly "ground-breaking" cleaned, so as to prepare for the owner to take over the building at any time. For the temporary work arranged by the company leaders, the quality and quantity should be guaranteed without discount.

Eight, rational use of resources, reduce work costs.

Strengthen the management of materials and cleaning tools, so that whoever uses them is responsible, and the cleaning tools are replaced with old ones to prevent waste. Repair old tools, save unnecessary expenses for the company, and strive to achieve the best results with the lowest expenses.

Personal Cleaning Work Plan II for Property

I. Daily management of cleaning and greening

1. In the past year, based on the principle of equality, fairness, justice and openness to the employees of the department, we strengthened communication and exchanges among the employees of the department, cultivated the team consciousness and collective cohesion of the employees of the department, made the employees of the department have a sense of ownership in their work, changed their work from passive to active, and greatly reduced the turnover rate.

2, the department staff training work

As an indicator task of daily work (because most employees in the new department are novices or have never done cleaning work at all), the training of department employees is concentrated at noon once a week, with 2 hours each time. The training contents include: basic cleaning skills, job responsibilities, operation safety, performance and use of cleaning agents, use of machinery and equipment, etc. According to the actual situation, the post operation rules, inspection rules, training rules, language behavior norms and related work skills of each post are formulated, and continuous guidance and training are carried out in daily work. The training work ran through the whole first half of the year. After examination, 65,438+000% employees in this department passed the practical examination and 95% employees passed the theoretical examination. In addition, two groups of foremen were trained in grass-roots management ability, so that grass-roots management was continuously strengthened and improved.

3. The strict requirements such as daily gfd, courtesy, attendance discipline, queuing to and from work, and unified work shoes (purchased by department employees themselves) are applied to daily work, and the overall image and quality of employees in the cleaning and greening department are greatly improved.

4, daily cleaning work

Strengthen the daily cleaning management of the first phase, especially the crystal surface treatment, glass cleaning, carpet cleaning and range hood cleaning of the clubhouse, and regularly complete all kinds of mobile work such as cleaning the dead corner, cleaning the fallen leaves of Tianhu Lake and Xianzi Lake, cleaning the sediment at the source of streams, cleaning fountains, cleaning sewers and cleaning mountain roads according to the weekly and monthly plans. At the same time, increase the intensity of cleaning fallen leaves and collecting garbage from the periphery and lawn, and greatly improve the sanitary quality.

5, tool material management

In order to control the cost and prevent the waste of materials, the cleaning and greening materials shall be handled by special personnel, and the receiving and dispatching registration shall be strictly carried out, and the materials shall be used according to the planned dosage. Trade in the old tools for the new ones, and keep the tools yourself. Whoever loses them will be compensated. Under the condition of ensuring quality, use what can be saved. At the same time, cooperate with purchasing to check the quality of materials, conduct market research on the unit price of materials, and adopt materials with reliable quality and reasonable price, so that the consumption of clean materials will drop a lot in quantity and price, and truly open up sources and reduce expenditure. At the same time, do a good job in the use, storage and maintenance of various mechanical equipment to improve the service life of mechanical equipment.

Second, clean land reclamation work

While ensuring the daily cleaning work, the first tasks are the cleaning and land reclamation of the second-phase building, the cleaning after water leakage maintenance, and the opening of the sales department and model houses of the holiday pedestrian street. According to the actual situation, scientifically and reasonably mobilize the staff of the department, and make reasonable arrangements for cleaning and land reclamation, floor waxing and greening plant decoration. With the joint efforts of all staff, the plan for the next year can be successfully completed and staffed ... According to the responsibilities of the department, specifically, what methods are used to implement, schedule and control these responsibilities, and improvement plans and preventive measures are taken for this year's deficiencies. At the same time, combined with the company's development plan, adjust the direction and focus of work, so as to make plans in advance, control in the event, and summarize afterwards, so as to integrate departmental work into the company's development plan.

Personal Cleaning Work Plan for Property 3

Property management companies should make daily, weekly, monthly, quarterly and annual cleaning plans. For example:

Daily cleaning work

(1) The roads in the area (building) shall be cleaned twice and all day;

(2) Green belts (buildings) in the region, such as grasslands, flowers and trees, shrubs and architectural sketches. , should be cleaned once;

(3) Wipe the floor of the elevator room of the building twice, and wipe the protective boards around it again;

(4) The stairs and corridors on all floors of the building shall be cleaned once, and the handrails of the stairs shall be wiped once;

(5) Collect the domestic garbage generated by each household, pour it into the garbage bin, and be responsible for transporting it to the designated place.

Weekly cleaning work

(1) The public corridors on all floors of the building should be towed once (mainly for high-rise buildings, several floors can be towed one day and all floors once a week);

(2) Clean the merchant's mailbox once;

(3) The roof (including podium and carport), patio and ditch should be cleaned once.

Monthly cleaning work

(1) Remove dust and cobwebs from the ceiling once;

(2) Wipe the ordinary glass window of each aisle once (wipe several layers every day, and ensure that all of them are wiped once within one month);

(3) Clean corridors and lampshades of street lamps once.

In addition, the glass curtain wall of the building is planned to be wiped once a month or every quarter; Granite and ground stone exterior walls are planned to be cleaned once a year; Generally, the cement exterior wall is planned to be brushed once a year.

Periodic inspection

Property management companies can fix the specific contents of daily, weekly, quarterly and annual cleaning work in the form of records and reports, so as to arrange work and conduct regular inspections.

Personal cleaning work plan for property 4

Looking back on the work in the last stage, because I didn't make a work plan in advance, I was particularly passive in my work, and I could only take one step at a time, so I always seemed to be in a hurry when I was working. Similarly, because there is no work plan, the staff of the Ministry also have an impact on their work because of their lack of motivation. So it made me realize how important it is to plan ahead at work. I want to plan my own work schedule and make certain arrangements for the development and management of the department, so that I can be proactive in specific work. So in the face of the arrival of the new stage of work, as the cleaning supervisor of the property, I made the following work plan.

First, personal progress plan

As the supervisor of property cleaning, my work is busy. I have to deal with all kinds of mistakes, and I have to negotiate with employees when they encounter difficulties, so I have neglected the progress of my work because of my busy management.

1, strengthen the study of management knowledge. As a manager of a department, I must be strong in my work in order to better arrange my work, better plan the next direction of the department, and better arrange the work of employees in time when encountering unexpected situations. Therefore, in the new work stage, I must strengthen the study of employee management and work management to improve my management skills. At the same time, I must pay more attention to the ability of employees and strengthen my understanding of employees. Know what you are good at, so that when faced with new tasks, you can better arrange your work, otherwise the joke of arranging high jumpers to participate in diving competitions will be bad.

2, improve their work management intensity is too high. As a manager, I not only need strong ability, but also learn to cultivate talents. In cleaning management, I have to restrain my habit of taking care of everything, knowing that I don't understand a lot of things. If I force myself to take care of it, it is easy to make jokes. Therefore, in the new stage, I want to strengthen the training of talents, provide more opportunities for department employees and enhance their working ability, so that I can not only better improve the work of the department.

Second, the work of the department.

1. Learn from the previous stage. In the next work, we will arrange for employees to make a work summary once a week, once a month or even once a quarter. After I know the situation clearly, I will make a work plan for the new stage, and then arrange each group to make detailed work arrangements according to the plan.

2. Strengthen the disciplinary management of incompetent employees, urge their behavior habits at work, and better serve the company.

Three. Concluding remarks

In the last stage, there were many things I didn't do well in my work. In the next work, I will definitely improve my problems as planned.

Personal cleaning work plan for property 5

I have been the cleaning manager of the property department since June 29th this year. Responsibilities: Responsible for cleaning service management of Diamond Constellation project, training of sales office in Shenbei New District, and cleaning projects of foreign governments. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:

I. Project management:

1, since I came to the new property cleaning department, from scratch, I found that the cleaning staff were in a great mood and it was difficult to carry out their work. Therefore, I communicate with cleaning staff in many ways to stabilize employees' mood, and at the same time recruit people from abroad, send people from departments, create posts, and blame people. According to the actual situation of the building, according to the working ability and specialty of each employee, divide the area and let everyone be responsible for one area. Count and apply for consumables, make various work plans, and complete sanitation and building cleaning.

Through the dialogue with the cleaning staff, I gradually understand the daily needs of the cleaning staff and the difficult problems in the actual work, and gradually solve the problems found. In order to unite every employee, I use my image strength and actions to influence every cleaning staff. While I am strict with them, I will help them in time if there are difficulties, so that the cleaning staff can concentrate on their work wholeheartedly. Completed the establishment and working mode of cleaning staff; Complete the daily health maintenance of the public areas of the building; Complete the land reclamation of newly occupied floors; Complete the cleaning and replacement of carpets in elevators of various buildings; Complete the removal of construction waste.

Strictly regulate the daily work and code of conduct of each employee with relevant rules and regulations, so that each employee can realize his own shortcomings and actively seek improvement and enterprising. I adjusted the workload and time according to the different health conditions of each post. Everything is in front, everything is in front, running back and forth upstairs and downstairs. At the same time, the management is not afraid of hardship, fatigue, conscientious, and basically completed the quality standards of the building.

1. The staff of the department is adjusted again, and two people are reduced on the original basis, saving the company more than 10000 yuan every year. When the cleaning staff is away, I always work on my own, and the sanitary condition of the building has not been affected by the cleaning staff's absence.

2. Pay close attention to the courtesy of gfd, cleaners and employees. According to the company's requirements, check the employees' clothes the and gfd every day, dress neatly and be full of energy, and truly serve with a smile; According to the situation of the divided areas of responsibility, I also conduct inspections every day. When I find a problem, I immediately point it out and correct it on the spot, and always keep the community and buildings clean and tidy. Satisfy residents and companies.

4, pay attention to the regular and irregular inspection of superiors. The company has strict requirements and high standards. Personally, I attach great importance to this situation, and timely organize manpower and material resources to clean up twice a week to ensure that the building's hygiene standards meet the standards, satisfy the owners and the company, and maintain the company's image.

I can make monthly and weekly work plans in time. Make the work planned, purposeful, orderly and without omission. Gradually standardize the management of cleaning products in and out of the warehouse, pay attention to energy saving and consumption reduction, and train personnel. In terms of energy saving and consumption reduction, we have taken the following measures: starting from small things, getting a new mop broom, tying things up first, nailing the mop firmly, carefully maintaining it, extending the service life of the equipment as much as possible, and using bags and rags carefully. You can use it three times, but you can't use it twice. When you apply for cleaning products every month, please ask for them according to the plan, and never ask for more, so as to save the company money.

6. Implement the work inspection system, including self-inspection, supervisor inspection, spot check and other inspection methods. Adhere to patrol the building area every day, effectively stop all kinds of violations, supervise the site cleaning work, and implement the project regular meeting system. Through communication with the supervisor, mutual supervision and notification, I can make up for the fact that I am the only one patrolling and checking in the cleaning department. In close cooperation with the customer service department, we handled many complaints about home cleaning problems and took corresponding measures in time to avoid the recurrence of the same problem, which was well received by the owners.

7, regular disinfection work

In the routine work of eliminating the four pests, arrange personnel to kill mosquitoes and achieve the expected results. Gradually improved the environmental problem of mosquitoes in the building.

8. Garbage removal

Garbage removal, mainly domestic garbage in the early stage, with the increase of owners and decoration households, there is another garbage patrol in daily work. Do a good job of forecasting, and contact the clearing vehicles in time to clear the field. /kloc-since 0/0, due to the indoor cleaning of the construction party, the cleaning department of our company has cleaned the garbage after construction and cleaned the room for more than 70 times within two months under the condition of tight personnel, and cleaned the construction garbage in public areas for more than 0/00 times during the maintenance period, which ensured the sanitary requirements of the owners in the indoor and public areas before moving in after construction.

Second, training.

Cleaning personnel are trained in cleaning theory and practical operation according to different positions. Combined with the actual situation in the work, we will focus on the following training: the classification and use of cleaning agents, cleaning procedures, glass wiping, elevator cleaning and maintenance, wall and floor cleaning, corner line cleaning, trash can cleaning, common dust pushers, brushes and scrapers. We have also fully explained and practiced the use of chemicals. Among them, we emphasized the correct use of alkaline, acidic and medium chemicals by cleaning staff, and repeatedly emphasized that alkaline chemicals should not be used in wood and natural fiber articles, acidic chemicals should not be used in areas such as marble and terrazzo, and organic solvents will damage asphalt, natural rubber and surface spraying. Make the cleaning staff master the knowledge of cleaning work and meet the requirements of cleaning work in commercial buildings.

At present, employees have been able to work hard and complete according to the prescribed standards. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

Iii. Clean management of other projects

() This project pays attention to the relationship with Party A, paying special attention to the relationship with Party A. Being familiar with the relationship with Party A is the basis of our work, which is convenient for our work. Communicate with Party A frequently, solicit opinions from Party A, and enhance feelings. For the problems raised, timely rectification.

As grass-roots workers, there are many problems in foreign government cleaning, such as older age, lower education level and high mobility of personnel. I train cross-cycle with cleaning my own work system. And carry out cleaning tools practice, cleaning skills knowledge training, and organize oral assessment one by one on a regular basis to ensure that everyone can improve as soon as possible. There are also cleaning staff who pay more attention to their rest and diet during their daily work, so that everyone can work with peace of mind.

Looking back over the past six months, the building cleaning work is on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.

In the new year, I will strive to do the following with more enthusiasm and positive working attitude:

Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods, and improve various management regulations. Strengthen communication with foreign project managers, improve cleaning service quality and work efficiency, and strengthen training.

Please supervise and correct the above report.

Property department:

In the past 20__ years, combined with the actual work characteristics, our department has focused on improving in the following aspects:

1. Improve the cleaning quality and reduce the complaint rate;

Based on the observation of daily work and the characteristics of cleaning work, we readjusted the existing shifts, expanded the cleaning area that employees are responsible for daily, and managed a floor from the original one to the current one and a half floors for daily cleaning work. The benefits of this change are as follows:

(1). arouse the enthusiasm of employees, increase the frequency of cleaning and improve the quality of cleaning;

(2) Effectively stop employees from being lazy and procrastinating,

(3) Reduce your unnecessary rest time and enrich your working time;

2. Strengthen environmental sanitation management measures:

In order to continuously improve the environmental sanitation quality of the building, we focus on the following tasks in the quality management of cleaning services:

First, optimize the operation mode and strengthen the supervision and management of staff work. A very important content of property management is the management of environmental sanitation. Whether the property management is in place can be largely reflected in the environmental sanitation management. Therefore, we insist on environmental work as a breakthrough, strengthen property management, improve service level and customer satisfaction rate, actively explore, and constantly improve and optimize the operation mode. We have established a cleaning patrol inspection, defined the responsibilities and authorities of the manager and the managed person, and implemented two levels of supervision and management. First of all, the cleaning department inspects, supervises and inspects the daily work of the outsourcing company on behalf of the company. Any cleaning work that should be carried out by the cleaning company and the problems that the company failed to find in time will be given rectification notice. Because the environmental sanitation quality of buildings directly affects the specific interests of the property management office, the initiative of cleaning companies to rectify problems and inspect and supervise health work will be enhanced. Second, the company and the cleaning company have formulated the working procedures and quality standards of cleaning work within the working standards recognized by * * * *, and repeatedly check the hygiene quality and daily cleaning work every day to find and urge the rectification of related problems in time. The cleaning department brings the supervisory role of patrol inspection into internal management, which ensures the deterrence of patrol inspection.

Third, training:

Because of the high mobility of cleaning staff, low threshold of cleaning work and uneven quality of cleaning staff, we have done a lot of work in training management, especially in the training of employees' actual workflow, which is of special significance. If a good cleaning company's training is not in place, imagine that there will be problems in its overall workflow and standards. This year, the cleaning department will organize employees to carry out it;

1. Etiquette and courtesy training 4 times/year;

2. Quality education and training 3 times/year;

3. Fire safety training twice a year;

4. Process training 4 times/year;

5. Professional skills (pharmacy and professional tools) training 4 times/year.

Personal cleaning plan for property 6

20__ is a year in which opportunities and challenges coexist in the property cleaning department. With the increase of the number of owners and the improvement of service requirements, the new service quality and service requirements will inevitably improve. According to the new actual requirements and expectations of the owners, the property cleaning department will continue to expand and try new business in the industry, looking for opportunities to develop and expand the department. Improve the service skill level and management level of the whole property cleaning team and expand the competitive advantage of the department in the whole property management. In the past 20 years, besides doing our job well and strengthening the concept of "service" as always, we need to expand our working ideas. This year, our department should focus on the following aspects:

First, improve the management system and form a supporting assessment and supervision mechanism.

On the original basis, revise and improve various management systems and establish a systematic performance appraisal mechanism. Change the passive state of "people manage people", cultivate employees' consciousness and self-discipline, and then move towards a benign track of "system manages people and system restricts people". Further strengthen human management and refine and quantify various work standards. On the one hand, it is convenient for operators to be familiar with what to do and to what extent; On the other hand, it facilitates the assessment and supervision of managers and reduces personal subjective factors. In the work, adhere to the "five-fixed" policy of "fixing personnel, positions, opportunities, standards and tasks", take effective measures for specific work, strengthen the management of operators and optimize the personnel structure, which is more conducive to the development of future expansion work.

The second is to cultivate employees' observation ability, provide personalized services and build service brands.

With the development of the property industry, the business philosophy and service concept in the industry are constantly updated, and the expectations of owners are also constantly improving. It is not enough to satisfy the host, but also to make the host unforgettable. This requires providing personalized services on the basis of standardized services. Hotel service pays attention to "thinking about what the guests think and worrying about what the guests think". Service personnel should pay attention to observation, feel the psychology of the guests, and provide services as soon as possible before the guests say their requirements, so they often say "just want to sleep and send a pillow". Imagine if the owner will never forget such a service.

The department will encourage training, collection and organization, standardize the system and reward training in daily work, make it become the conscious behavior of employees and promote the improvement of overall service quality.

1. Encourage training: The department will train the cleaning staff who have performed well and been praised by the company leaders to improve their service awareness and quality, and strive for first-class service based on their posts.

2. Collection and collation: Department managers strengthen on-site management in their daily work, look for typical cases of personalized service from front-line services, collect and collate them, and summarize them into files.

3. System standardization: popularize typical cases in practice, constantly supplement and improve them, form systematic and standardized data as a standard to measure service quality, and realize the transformation from fuzzy management to quantitative management.

4. Training reward: The sorted materials can be used as training materials, so that new employees can understand the work requirements and learning objectives from the beginning, and the old employees can find the gaps and make up for the deficiencies through comparison, thus improving their understanding. For employees with outstanding work performance, the department will commend and reward them in various forms, so that employees can form a good atmosphere of making progress and making contributions.

The implementation of the above plan requires the joint efforts of all staff, the assistance and cooperation of other brother departments, and the full support of hotel leaders before our plan can be implemented. I hope that when we look back on the work of the past 20 years next year, we will not only be full of confidence, but also achieve fruitful results.