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Analysis of the Secretary's Post Prospect
Secretary is one of the most basic and important positions in an enterprise, and its job description is also the most vague and extensive. As a global profession, secretarial work tends to be more and more modern, scientific and professional. It plays an increasingly important role in assisting leaders at all levels in comprehensive management, establishing corporate image, communicating internal and external relations, and handling information exchange. So, what is the employment prospect of secretarial major?
1, demand for secretarial professionals
From the demand level, more than 80% of the units chose university graduates, and less than 20% of the units indicated that they needed graduates with bachelor degree or above. This shows that the demand for secretarial talents in private enterprises is more practical, and it is generally believed that the secretarial major with a college degree is enough. Many private enterprises think that they are in urgent need of suitable secretarial professionals, and what they value is the professionalism, skills and business ability of secretarial talents, not just the level of academic qualifications.
According to the types of secretaries needed, 65% of the units chose compound secretaries, which shows that compound talents are the most popular at present, followed by applied secretaries (15%) and innovative secretaries (10%), and another 5% of the units chose operational secretaries and technical secretaries respectively.
2. Quality requirements of secretarial professionals
The survey shows that private enterprises have diversified quality requirements for secretarial talents, but there is a tendency of "having both ability and political integrity". According to statistics, private enterprises attach importance to the comprehensive quality of secretarial graduates, from high to low, which are ideological and moral quality (33%), cultural quality (27%), professional quality (13%), psychological quality (8%), teamwork spirit and communication and coordination ability (5%). When recruiting secretaries, most units value basic qualities, such as moral cultivation, flexibility, hard work and knowledge, which can be summarized as "quality rather than specialty". In terms of quality, "virtue" is the first, which shows the importance of "virtue" in private enterprises. In terms of ideological and moral quality, the choices are: professional ethics (75%), enterprising spirit (63%), good interpersonal relationship (43%), hard-working spirit (38%) and loyalty to duty (28%).
Culture is a prominent feature in the era of knowledge economy, and its level greatly affects the overall work level of individuals. Therefore, private enterprises attach second importance to cultural quality. The most important cultural qualities of secretarial staff are: solid professional and technical knowledge (38%), extensive professional knowledge (28%), common knowledge of humanities (26%), knowledge of related disciplines (16%) and common knowledge of social sciences (4%).
Professional quality often directly affects work efficiency. Private enterprises attach importance to the professional qualities of secretarial graduates: independent working ability (42%), organization and management ability (35%), practical operation ability (28%), innovation ability (23%) and ability to obtain processing and utilization information (10%).
Good psychological quality is also a concern of private enterprises. Today's society is a pluralistic society full of competition and challenges. Whether secretaries can adapt to the new era and succeed in their work depends largely on the strength of personal psychological quality. Private enterprises value the psychological quality of graduates most, such as easy devotion and enthusiasm for work (40%), self-confidence (37%), independent work (25%), pursuit of Excellence, eagerness for success (1 1%) and openness and optimism (9%).
It is worth mentioning that teamwork spirit and communication and coordination ability are increasingly valued by private enterprises 4~_lk. The personnel director of a private enterprise said that enterprises need people who have strong communication skills and affinity, can use their good communication skills to get in touch with relevant personnel inside and outside the enterprise, and can cooperate with one heart and one mind to complete the mission and purpose of the organization. Students who usually participate in clubs and organize large-scale activities at school are the most popular. When these students get to work, they can quickly integrate into the group and work smoothly.
3. The professional ability and knowledge structure requirements of secretarial professionals.
The survey shows that the five most important comprehensive abilities of private enterprises are language expression ability, interpersonal communication ability, adaptability, practical ability and written expression ability. Secretaries must have these five comprehensive abilities in order to meet the requirements of modern private enterprises. It is believed that the professional abilities that secretaries should possess are, in order of importance, professional ethics, professionalism, professionalism and the ability to use and maintain modern office equipment.
When private enterprises recruit secretarial graduates, the most important ability factor is "professional level" (26%), followed by "interview first impression" (19%), which reflects the comprehensive ability of professional ability, communication ability and psychological quality. The third is "social practical experience" (18%). In addition, "foreign language proficiency" (15%) and "computer proficiency" (9%) can also be regarded as professional competence. Professional level is the most important quality of private enterprises, and it is the basis of the employability of secretarial students.
According to the questionnaire survey, among the surveyed units, 35% are concerned about whether the graduates who apply for the post of secretary have obtained the professional qualification certificate of secretary, and some units say they don't care very much. The key is to see if they really have the professional skills of secretaries, and of course it is best to have them. Among them, 55% attach importance to obtaining computer operation grade certificate, but 100% attach importance to obtaining foreign language grade certificate.
When asked about other knowledge that secretarial graduates need to master most besides secretarial professional knowledge, private enterprise bosses choose economic management, science and technology, accounting, statistics and financial management, enterprise management and legal knowledge.
Most private enterprises believe that the abilities that higher vocational students need to further cultivate are: professional quality, knowledge ability, cultural quality and hard work. When asked whether there is a clear gap in knowledge and ability between graduates from higher vocational colleges and those from other key or prestigious schools, 85% of private enterprises think there is a certain gap, while others think there is a clear gap. When asked about the main problems existing in the employment of higher vocational students, most private enterprises think that the specifications and quality of talent training in higher vocational colleges can not meet the needs of society, and the knowledge structure of higher vocational students can not fully adapt to the rapid economic development.
4. Analysis of the characteristics and trends of the demand for secretarial talents by enterprises.
According to the survey, the demand of private enterprises for secretarial professionals has many characteristics, which can be summarized as follows: first, they should have a good working attitude, be modest and eager to learn; Second, be willing to work hard and learn to adapt to the environment; Third, pay attention to emotional intelligence, be good at communication and coordination, and deal with people; Fourth, you should be versatile, have the comprehensive quality and ability to be competent for secretarial work, and belong to a compound generalist.
In our investigation, we found that the secretarial staff needed by private enterprises are actually "comprehensive secretaries". Because the scale of the unit is relatively small, the division of secretarial work is not too fine, and secretarial staff have several jobs, often integrating secretarial, financial, statistics, personnel and file management. In addition to the necessary secretarial professional knowledge and ability, you must also master the basic knowledge of other non-secretarial majors. Not only should you have the ability to handle official business and master modern office equipment, but you should also have the ability to master language and social skills. They should not only act as the "facade" and "window" of enterprise leaders, but also engage in reception and public relations, and make suggestions and assist decision-making for enterprise leaders.
In addition, business secretaries and foreign secretaries will become the main types of secretaries needed by private enterprises. On the stage of market economy, the secretary of an enterprise should not only understand foreign-related laws and regulations, foreign-related etiquette and foreign-related economy, but also understand business information, understand the laws and characteristics of enterprise production and sales, and have certain planning and marketing capabilities. To meet the objective needs of private enterprises, secretaries should learn foreign-related laws and regulations, modern enterprise management knowledge and modern production technology, master relevant information, learn and apply legal knowledge, perform the duties of handling affairs according to law, and adapt to the new needs of enterprises.
Compared with other types of enterprises, the secretary of private enterprises plays a more prominent role in consulting employees. If enterprises want to win in the fierce market competition, they need high-level and high-level secretaries to be good advisers for themselves and enhance their competitiveness. A good secretary should not only do his job well, but also be a good adviser and assistant to his boss. Some things should be considered comprehensively for the boss, even under the premise of not affecting the relationship, effectively guiding the boss to carry out various tasks, which is a new requirement for secretarial staff in private enterprises in the new era.
With the development of private enterprise economy, private enterprises have higher and higher requirements for the cultural literacy of secretaries. Secretaries should not only participate in and promote the development of corporate culture as members of "culture", but also show the concept and connotation of corporate culture as diplomatic envoys. We should bear it with our unique professional expertise. The internal image is boundless, from public relations, etiquette, communication, meetings, handling cases and so on. All belong to the category of secretarial work.
The demand for secretarial talents is promising, and private enterprises pay great attention to the demand for quality and ability. Therefore, the teaching reform of secretarial major in higher vocational colleges should be oriented to social needs, attach importance to the cultivation of talents' comprehensive quality, professional knowledge and professional skills, and highlight the characteristics and applicability of enterprises in order to enhance the employment adaptability of secretarial professionals. Participate in the construction of corporate culture. From the external image of the enterprise, from the factory style, environmental decoration, slogans to the design of the factory emblem, festive atmosphere and so on. , basically rely on secretarial staff. In terms of demand, 100% of the private enterprises surveyed all expressed the need for secretarial staff. When answering the question of how many secretarial graduates will be needed annually in the next three years, more than 90% of the units choose 1-2, and nearly 10% choose 3-5 or above. This shows that there is a certain space for private enterprises to demand secretarial talents.
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