Problems existing in the work of teaching secretaries in colleges and universities and their countermeasures

Problems existing in the work of teaching secretaries in colleges and universities and their countermeasures

First, the status quo and problems of teaching secretaries in colleges and universities

1. The work of teaching secretaries has not been paid enough attention.

At present, the reality of teaching secretaries in colleges and universities is that many colleges and universities attach great importance to the construction of teachers and scientific research teams. Some leaders and teachers of teaching management think that it is just some simple routine work, such as making phone calls, signing documents, arranging classes, managing grades, arranging exams and sorting out materials. As long as there are no teaching accidents, they have an attitude towards teaching management. As a result, teaching secretaries have fewer opportunities in terms of professional titles, positions, rewards, learning and training than teachers with the same academic qualifications. For example, a university in Sichuan evaluates "Top Ten Teaching", "Excellent Teachers", "Excellent Laboratories" and "Excellent Counselors" every year in teaching, but there is no excellent evaluation in teaching management. Moreover, teaching secretaries have no chance to evaluate their professional titles, which leads to the fact that most teaching secretaries are still junior titles after working for 7 or 8 years, and their salary level has been at the lowest level. This seriously dampened the enthusiasm of the teaching secretary and caused the team to be unstable. Some highly educated and capable teaching secretaries have turned to be teachers, counselors or transferred from colleges and universities.

2. Single knowledge structure, low academic level and technical title.

Taking a university in Sichuan as an example, from the survey results in June of 20 13, the present situation of teaching management team is quite worrying. For example, the age structure: under 35 years old, 35-50 years old, and over 50 years old account for 5 1%, 47%, 1% respectively; the education structure: doctor only accounts for 0%, master only accounts for 16%, undergraduate accounts for 60%, junior college and below account for 24%, and professional title structure. Teaching secretary should not only participate in the revision of teaching plan, the arrangement of teaching tasks, the supervision and management of teaching process, but also coordinate teachers and students to solve various problems. Therefore, it is difficult for teaching secretaries to perform their duties better because of their improper majors, low academic qualifications and low professional titles.

3. The working procedure of the teaching secretary is not standardized

The teaching secretary belongs to the college (department) in administration, but belongs to the teaching management department (academic affairs office) in business and directly accepts the arrangement of the academic affairs office. Because of this, the work of teaching secretaries often falls into a "dilemma" of repetition and overlap. In addition, the temporary service for teaching and research section, teachers and students often makes teaching management in a temporary emergency state, lacking planning and standardization. For example, the invigilator didn't do the invigilation work well on time, so our teaching secretary couldn't give full play to the management wisdom of the grass-roots managers, but only acted as a "fireman" instead of the invigilator, thus avoiding the supervision and inspection of the Academic Affairs Office and ensuring that teaching accidents did not occur in the teaching management of the college.

4. Lack of management knowledge and professional knowledge, and outdated teaching management methods.

The main task of teaching management is to study teaching and its management rules, improve teaching management and improve teaching management level; Establish a stable teaching order to ensure the normal operation of teaching work; To study and organize the implementation of teaching reform; Strive to mobilize the enthusiasm of teachers and students in teaching and learning. In order to accomplish these tasks successfully, the teaching secretary should not only have the knowledge of teaching management, but also have the professional knowledge of his department. However, most teaching secretaries are not from education management major and do not know the relevant knowledge of teaching management. Some graduated from teaching management, but they don't know the professional knowledge of their departments. Some teaching secretaries remain transactional and empirical. At the management level, teaching management means are outdated, and they are only used to passively uploading and assigning tasks, lacking creativity, enthusiasm and scientificity in their work.

Second, the role orientation and tasks of the teaching secretary

The teaching secretary is the most direct teaching manager in the grass-roots teaching units in colleges and universities, the right-hand man of the academic affairs office and the teaching director of the department, and the link between the academic affairs office, the leaders of the department, teachers, inspectors and students, which plays an irreplaceable role in teaching work. To sum up, the role orientation and tasks of the teaching secretary mainly include:

The teaching secretary is the server.

This is the basic function of the teaching secretary, who should establish the concept of "based on his own duty, pioneering and innovative, and service first", which is embodied in serving teaching and scientific research; Serve all teachers and students; Serve the decision-making of leaders. Mainly through the management of student status, performance management, examination management, teaching operation supervision and management, daily educational administration management, textbook subscription and distribution, and teaching file management.

2. The teaching secretary is a grass-roots manager.

Teaching secretary is the grass-roots manager and information feedback of teaching management in colleges and departments. First, assist the leaders in charge of colleges and departments to manage the overall operation of teaching work. Such as teacher suspension, counseling and answering questions, class attendance, and management of teaching plans. The second is the guarantee and monitoring management of teaching quality. Collect the information of students' evaluation of teaching, teachers' evaluation of learning, peer evaluation, teaching supervision experts and information officers extensively, conduct a comprehensive investigation, management and evaluation of teachers' teaching quality, and assist department leaders to implement the whole process of quality management in the whole process of teaching operation.

3. The teaching secretary is the communication coordinator.

In the specific work, the teaching secretary should not only face the multi-level coordination work of the academic affairs office, department leaders, teachers and students; It also involves coordination with various teaching departments and related functional departments. Specifically, it is necessary to timely and accurately complete the tasks assigned by the teaching management department and department leaders, and objectively and timely feedback some situations in the teaching process. We should also do a good job in communication and coordination between leaders and teachers, teachers and students. For example, every semester, according to the requirements of the teaching plan, the teaching tasks of each link are implemented, and the coordination of teachers' teaching task books, teachers' schedules and students' schedules is responsible; Coordinate the arrangement and change of class affairs, and inform teachers and students of the arrangement and change of class affairs in time; Responsible for coordinating the course selection and examination among the academic affairs office, colleges, teachers and students.

Third, some thoughts on solving the problems existing in the work of teaching secretaries

In order to ensure the stability of teaching secretaries in colleges and universities, ensure the normal teaching work and maintain a good teaching order. In view of the present situation and existing problems of teaching secretaries in colleges and universities, the author puts forward the following countermeasures:

1. Attach importance to the work of teaching secretaries and arouse their enthusiasm.

Schools should make clear the important position of teaching management in school management, and colleges and universities should treat people working in different positions equally, adhere to the principles of openness, fairness, competition and merit-based employment, and the reasonable access mechanism for teaching secretaries. According to the performance in the work, give the teaching secretary the opportunity to evaluate, promote and evaluate the professional title. Therefore, the initiative and enthusiasm of the teaching secretary can be mobilized.

2. Strengthen study and improve the professional ability and management level of teaching secretaries.

Teaching secretaries must have a certain theoretical level and strong practical ability in order to carry out their work smoothly. Specifically, the teaching secretary should have certain knowledge of teaching management, professional knowledge of the department and the ability to be familiar with modern office. This requires colleges and universities to provide all kinds of learning, training and further education opportunities for teaching secretaries, focusing on improving and perfecting their knowledge level, management level, overall planning ability, ability to study and solve problems, expression ability, document processing ability, communication and coordination ability, and ability to collect and process information and materials, so as to continuously improve work efficiency and make teaching management scientific, institutionalized, standardized and modernized.

3. Strengthen the ideology of the teaching secretary.

Teaching management is complex and diverse, involving all aspects, even a small link will have a certain impact on teaching operation. Therefore, the school should encourage and require the majority of teaching secretaries to constantly improve their ideological awareness, make full use of their spare time to strengthen their study, and constantly improve their knowledge level and research ability, so that they can discover new situations and new problems from trivial teaching matters while doing a good job in daily teaching management, sum up experience and explore laws, so that teaching secretaries can promote teaching management research from teaching management and continuously improve the scientific, modern and standardized level of teaching management.

4. Strengthen assessment management and introduce assessment incentive system.

At present, many colleges and universities, such as a college in Sichuan, have no assessment management methods for teaching secretaries. As long as it doesn't lead to teaching accidents, some do well and some don't (especially the salary level of supernumerary teaching secretaries is far from that of teaching secretaries in editing), which leads to the lack of initiative and responsibility of some teaching secretaries and greatly affects their work level. Therefore, it is necessary to carry out post competition among teaching secretaries. Make the teaching secretary present the situation of survival of the fittest, and commend and reward those with strong sense of responsibility, high professional level and outstanding performance; Restore the qualification of teaching secretary title evaluation, and break the situation that some teaching secretaries are still junior titles in recent 10 years. This can enhance the competitive consciousness and enterprising spirit of the teaching secretary, and make the teaching secretary consciously improve his personal cultivation, ability and quality, work level, sense of responsibility and work enthusiasm.

In short, in order to further improve the quality of teaching secretaries, we should correctly understand their position and role in colleges and universities, take corresponding countermeasures, strengthen their ideological education, improve their comprehensive quality, enrich their professional knowledge, provide reasonable development space, improve their work enthusiasm and develop their creativity, thus promoting the reform of teaching means and methods and making their work more scientific, orderly, standardized and modernized.