Inviting candidates by phone is easier than expected.

Inviting candidates by phone is easier than expected.

Inviting candidates by phone is easier than expected. In life, many HR invite candidates to interview by phone. Different HR have different feelings about telephone invitation. Some people find it difficult, others find it easy. Here's a phone call to invite candidates. It's easier than I thought!

Inviting candidates by phone is easier than expected. 1 Why are the success rates of different HR invitations different? Because each HR uses different methods.

Apart from luck, I met a candidate who didn't keep the appointment. Why on earth can't other candidates be invited successfully?

First, do a good job in resume screening.

First of all, HR should do a good job in resume screening and make a comprehensive match according to the company's job requirements and candidate information.

HR needs to do the following screening according to the resume:

(1) The company's job requirements are the basic requirements for recruiters.

Namely: recruitment position, job responsibilities, job content, age, professional level, education level, work experience, resignation and entry time, etc.

(2) The requirements of job seekers are nothing more than high salary and being close to home.

That is, the distance between the current residence address and the company's location, whether the salary requirements are met, whether the company's development plan is consistent with the applicant's requirements, family status and so on.

(3) The factors agreed by both parties: the update date of the candidate's resume, the matching degree between the resume and the recruitment function, etc.

Each of the above questions will affect whether the candidates come to the interview as scheduled.

Do a good job in screening the above questions. If they meet the requirements, don't be too nervous. Generally, you won't stand up unless you don't do the second and third steps. Keep reading!

Second, do a good job of telephone communication.

Telephone communication will directly affect whether candidates are willing to come for an interview. If the candidate's senses are not good during the telephone communication with HR, the game is over directly!

(1) Seize the opportunity to make a phone call.

Different candidates should use different talk time.

If the candidate's current status is marked as ready for employment: Most candidates can consider inviting each other during HR working hours.

If the candidate's current status is marked as on-the-job and resigns at any time, it is recommended not to call for an interview during office hours. You can choose to communicate for an interview after dinner and on weekends, and you will be more relaxed and get more detailed information.

It's best to avoid lunch time. Generally, people in the workplace don't have much rest time at noon, so it's best not to take it up.

(2) The tone of telephone communication should be accurate.

HR and tone directly affect the effect of mutual communication.

Bright, friendly and confident tone can really bring different feelings to each other. If procrastination or inexperience at the beginning will make people feel insecure, then such a company will also make candidates lose confidence in it.

There are many flexible statements in actual communication, which can be answered flexibly according to the other party's reaction. You know, the aura on the mobile phone can enhance the charm of HR.

(3) The expression of telephone communication should be in place.

You must smile when you pick up the phone.

Even if the last phone call and interview are frustrating, don't bring them to your new job. Please make sure that the other person can really feel your face when you call.

Such professional habits will unconsciously affect themselves and each other. A relaxed and pleasant conversation will leave a good impression and will definitely increase the invitation rate.

(4) telephone communication should highlight the key points.

Don't talk too much in telephone communication. After knowing each other's identity, they began to perform.

Highlight the position information of our company: "We are a XX-based company, serving XX customer groups, and we are currently recruiting XX positions and working in XX."

Highlight the advantages of our company: "Our company has gone through XX years in this industry and has become XX in the industry with XX employees."

The main reason is that candidates' time is precious, and everyone wants to know the most critical points and their own concerns.

(5) The length of telephone communication should be grasped.

The telephone conversation time should not be too long. While ensuring the integrity of the information to be expressed, we must grasp the rhythm of the conversation and should not delay for too long. For topics unfamiliar to HR, simply reply or record, and accurately inform the invitee during the interview to avoid misleading the invitee.

The telephone conversation time should not be decisive. Don't say the interview invitation directly after introducing the other person's identity, which is unprofessional and disrespectful.

(6) The telephone communication answers are concise and refined.

In telephone communication, try to answer the questions raised by candidates. Don't put them off before or after the interview. Solve concerns and questions at the first time, and let the invitees participate in the interview with a positive attitude, including the company's basic welfare, work and rest system, convenient transportation and so on.

Moreover, when replying, the language structure must be concise and clear, and don't talk for a long time without saying why.

This requires HR to be familiar with the basic system, career development, corporate culture and welfare policies of the enterprise.

Third, do a good job of notification.

I really emphasized this problem.

Many HR told me that many people no longer use email. Can this step be omitted?

Isn't it good to communicate directly on WeChat?

My answer will only be no! Don't! Don't!

In my opinion, the best notice of interview invitation is: telephone notice (clarifying the attitude of the candidate)+SMS (regularly notifying the time and place)+email (regularly notifying the time and place, company details, job responsibilities of the recruitment position).

Of course, it would be better if it can be added to the candidate's WeChat, and the notice will become: phone+SMS+email+WeChat (close contact with the candidate, pre-interview reminder).

Inviting candidates by phone is easier than expected. 2. Methods and skills of telephone interview.

One of the links to be conducted after resume screening is the telephone invitation interview. More and more HR complained that the other party's response to the telephone invitation was normal and promised to come for an interview, but the arrival rate was very low. Some directly replied that they would learn more about the company, and then there was no news.

In fact, telephone invitation interview can be roughly divided into two situations: active resume submission and passive resume submission. We must first analyze the purpose of telephone invitation, and the contents of different invitations are different. In either case, you should make corresponding preparations before, during and after the telephone invitation.

First, the preparation before calling:

1. Recruitment information of packaging enterprises. After receiving the phone call, candidates will generally check the record of their resume delivery. Good recruitment information will increase the chances of candidates participating in the interview.

2. Prepare the information of relevant positions and industry companies before telephone interview (communication).

3. Read the resume of the applicant in detail and mark the key information that needs further understanding or confirmation.

4. Be prepared to be questioned and rejected.

5. Design a few words that can ease the atmosphere and guide the candidates.

6, telephone notification time skills:

A. For those who voluntarily submit their resumes, they have made clear their intention to choose a job and are ready to participate in the company interview at any time. Communication can be made by telephone 1 1 am or 17 pm.

Send an email or text message in time after the appointment interview. It should be noted that the speech speed is moderate and you are willing to be positive. Just describe the company name and address clearly.

B, passive, refers to the network search resume, headhunting recruitment. This person's intention to apply for a job is not clear, or even has no intention. It is best to communicate by phone after 18, so as not to disturb the normal work of others, but also to ensure a short communication time.

When you call them, you must have a clear outline and pay attention to introducing the company, position and position development prospect in communication.

Introduce the highlights of the company as clearly as possible, which will attract passivity so as to continue the topic in the future. After the telephone communication is completed, send a message to passively convey the company information and release the information.

This kind of person usually needs to read the email after the first call. At this time, the content of the email is very important. If the content of the email is well written, the second communication will be logical. In fact, it means how to make people read your email from unintentional to intentional.

Second, when you make a phone call, you should pay attention to:

1 First of all, say hello and ask if it is convenient to make a phone call now.

2. Introduce yourself and the company, and briefly describe the advantages of the company.

3. Indicate the source of information and the position to be recruited. Nowadays, many candidates are looking for jobs, and when necessary, they will submit resumes and briefly introduce the job content. By doing so, the applicant's memory is aroused, his trust is gained, and his attention when answering the phone is improved.

4. Appropriately praise candidates in terms of academic qualifications and work experience, and increase the recognition of candidates for the company.

5. Inform the other party that they have passed the resume screening, so that the candidates feel that the recruitment of the enterprise has certain thresholds and formal processes, and further increase the candidates' recognition of the enterprise.

6. Pay attention to listening in communication, and share or discuss your opinions with the other party appropriately.

7. Invitation, provide 1-2 time selection, and inform the other party of at least two interview times to choose, so that the other party can feel the attention of the enterprise. .

8. After determining the time, at the end of the phone call, repeat the interview time and reach a psychological contract with the applicant.

Third, the work to be done after the phone call:

1. Send a message or email to the other party after the call, and send an email or SMS to inform the other party of the interview time, place, driving route, company name and contact person.

Including the company profile, job title and related information, and leave a telephone number, so that the notified object can call for consultation if there is any ambiguity. Having a formal invitation will make the candidate feel valued.

The attitude of HR on the phone can largely determine whether the job seeker will come for an interview in the end, and these key points and details can better reflect the professionalism and professionalism of HR, which will make the candidates feel happy and rewarding in communication, and will certainly be a successful HR self-marketing process.

Telephone invitation speech:

W: Hello, is this Mr./Ms. XXX?

Yes

W: I'm the person in charge of human resources recruitment in XXX and XX company. Can you talk now? We saw your resume in the market. Are you still looking for a job?

Yes

W: May I know what kind of job you are looking for?

Y: both sales and administration should be considered.

W: Well, our company is engaged in investment consulting and belongs to the P2P industry. Its headquarters is in Beijing, and there are 12 branches in China.

Due to the expansion of scale, Shunyi is recruiting a group of outstanding sales talents with a basic salary of 3,000 yuan plus commission. The company's address is Ma Po, Shunyi. Tomorrow morning 10 is it convenient for you to come for an interview?

W: What exactly does your company do?

Y: The company is a service platform for financial services and wealth management, belonging to the financial industry. That is, our company is divided into two services, one is for customers who have idle funds to manage, and we will provide annualized income here.

At the other end, we need funds, and those who are short of funds need loans. We provide credit loans and charge service fees. We are a platform built in the middle.

Let me give you a brief introduction of our company. Our company is a third-party platform. Like a housing agency, some people want to buy a house, and some people want to sell a house, so they have to go through a housing agency.

Our company also builds a bridge for those who need to borrow money and those who want to invest and manage money to facilitate their transactions. Our sales staff are mainly based on the financial needs of customers.

Help customers make asset allocation plans and provide financial advice. At the same time, do a good job in the maintenance and development of new and old customers to achieve certain sales targets.

W: But I have no experience in this field.

Y: no experience will do. We will have professional training after joining the company. Our company doesn't like to accept people who have worked in some informal wealth management companies, which may destroy our atmosphere. So your lack of experience in this field may still be an advantage.

You see, it may be inconvenient for us to communicate face to face by telephone. I'd like to invite you for an interview tomorrow morning 10, and at the same time, you can learn more about our company. Is this convenient?

W: it's very convenient

Y: Later, I will send our company's address and bus route to your mobile phone. Please pay attention to come to the interview on time. If you have any other questions, you can contact me at any time. Have a nice day, bye!

Woman: It's inconvenient.

Y: When do you think it is convenient for me to reschedule?