Methods and skills of telephone invitation interview

Methods and skills of telephone invitation interview

Telephone invitation interview methods and skills, many enterprises will call when recruiting people, among which telephone invitation interviewers need methods, so as to get a good response from interviewers. The following are the methods and skills of telephone invitation interview.

Methods and skills of telephone invitation interview 1 1. Preparation before calling:

1. Recruitment information of packaging enterprises. After receiving the phone call, candidates will generally check the record of their resume delivery. Good recruitment information will increase the chances of candidates participating in the interview.

2. Prepare the information of relevant positions and industry companies before telephone interview (communication).

3. Read the resume of the applicant in detail and mark the key information that needs further understanding or confirmation.

4. Be prepared to be questioned and rejected.

5. Design a few words that can ease the atmosphere and guide the candidates.

6, telephone notification time skills:

A. For those who voluntarily submit their resumes, they have made clear their intention to choose a job and are ready to participate in the company interview at any time. Communication can be made by telephone 1 1 am or 17 pm. Send an email or text message in time after the appointment interview. It should be noted that the speech speed is moderate and you are willing to be positive. Just describe the company name and address clearly.

B, passive, refers to the network search resume, headhunting recruitment. This person's intention to apply for a job is not clear, or even has no intention. It is best to communicate by phone after 18, so as not to disturb the normal work of others, but also to ensure a short communication time. When you call them, you must have a clear outline and pay attention to introducing the company, position and position development prospect in communication. Introduce the highlights of the company as clearly as possible, which will attract passivity so as to continue the topic in the future. After the telephone communication is completed, send a message to passively convey the company information and release the information. This kind of person usually needs to read the email after the first call. At this time, the content of the email is very important. If the content of the email is well written, the second communication will be logical. In fact, it means how to make people read your email from unintentional to intentional.

Second, when you make a phone call, you should pay attention to:

1 First of all, say hello and ask if it is convenient to make a phone call now.

2. Introduce yourself and the company, and briefly describe the advantages of the company.

3. Indicate the source of information and the position to be recruited. Nowadays, many candidates are looking for jobs, and when necessary, they will submit resumes and briefly introduce the job content. By doing so, the applicant's memory is aroused, his trust is gained, and his attention when answering the phone is improved.

4. Appropriately praise candidates in terms of academic qualifications and work experience, and increase the recognition of candidates for the company.

5. Inform the other party that they have passed the resume screening, so that the candidates feel that the recruitment of the enterprise has certain thresholds and formal processes, and further increase the candidates' recognition of the enterprise.

6. Pay attention to listening in communication, and share or discuss your views with the other party appropriately.

7. Invitation: provide 1-2 time for selection, and inform the other party of at least two interview times for selection, so that the other party can feel the attention of the enterprise. .

8. After determining the time, at the end of the phone call, repeat the interview time and reach a psychological contract with the applicant.

Third, what to do after the phone call:

1. Send a message or email to the other party after the call, and send an email or SMS to inform the other party of the interview time, place, driving route, company name and contact person. Including the company profile, job title and related information, and leave a telephone number, so that the notified object can call for consultation if there is any ambiguity. Having a formal invitation will make the candidate feel valued.

The attitude of HR on the phone can largely determine whether the candidate will come for an interview in the end, and these key points and details can better reflect the professionalism and professionalism of HR and make the candidate feel happy and rewarding in communication, which will surely be a successful HR self-marketing process.

Telephone invitation speech:

W: Hello, is this Mr./Ms. XXX?

Yes

W: I'm the person in charge of human resources recruitment in XXX and XX company. Can you talk now? We saw your resume in the market. Are you still looking for a job?

Yes

W: May I know what kind of job you are looking for?

Y: both sales and administration should be considered.

W: Well, our company is engaged in investment consulting and belongs to the P2P industry. Headquartered in Beijing, it has 65,438+02 branches nationwide. Shunyi is recruiting a group of excellent sales talents due to the expansion of its scale, with a basic salary of 3,000 plus commission. The company's address is Ma Po, Shunyi. Will it be convenient for you to come for an interview at 65,438+00 tomorrow morning?

W: What exactly does your company do?

Y: The company is a service platform for financial services and wealth management, belonging to the financial industry. That is, our company is divided into two services, one is customers who have idle funds and need financial management, and we will provide annualized income here, and the other is customers who need funds. We provide credit loans and charge service fees. We are a platform built in the middle.

Let me give you a brief introduction of our company. Our company is a third-party platform. Just like a real estate agent, some people want to buy a house, others want to sell a house, and they have to go through a real estate agent. Our company also builds a bridge for those who need to borrow money and those who want to invest and manage money, so as to facilitate their transaction. Our sales staff mainly help customers make asset allocation plans and provide financial advice according to their financial needs, and at the same time do a good job in the maintenance and development of new and old customers and achieve certain sales targets.

W: But I have no experience in this field.

Y: no experience will do. We will have professional training after joining the company. Our company doesn't like to accept people who have worked in some informal wealth management companies, which may destroy our atmosphere. So your lack of experience in this field may still be an advantage.

You see, it may be inconvenient for us to communicate face to face by telephone. I'd like to invite you for an interview tomorrow morning 10, and at the same time, you can learn more about our company. Is this convenient?

W: it's very convenient

Y: Later, I will send our company's address and bus route to your mobile phone. Please pay attention to come to the interview on time. If you have any other questions, you can contact me at any time. Have a nice day, bye!

Woman: It's inconvenient.

Y: When do you think it is convenient for me to reschedule?

Methods and skills of telephone invitation interview 2 What should I do if I don't come to the interview after the telephone invitation agreement?

Suggestion:

1, the candidate didn't come for the interview, so don't give up directly. Try to make an appointment by phone for the second time. Maybe people will not refuse when they see that you are so sincere. Of course, there are also interviewers who just try and are not in a hurry to find a job, so they are excluded.

2. Telephone communication is a key point, the way, method and content of speaking.

Call: 1 to confirm whether it's me; 2. Briefly introduce the personnel department of a company; 3. Confirm whether you are looking for a job. If so, you can ask some open-ended questions, such as whether you have done relevant work in the recruitment position before, and then introduce the job responsibilities of your recruitment position. You should consider the job conditions from the perspective of the job seeker, so that the other person can feel respected, listen to the other person more, speak slowly and gently.

High-quality telephone invitation can roughly understand the probability that the other party is suitable for this job. When the other person is experienced but has little intention, you should put yourself in the other person's shoes, give the other person 1-2 seconds to think, choose the right one for the other person, and finally confirm what time you can interview on a certain day and send a text message afterwards. If you don't, you should also show respect to each other. You can leave a note, even if you don't talk about work, it can be used as a potential talent reserve in the future.

3. There is also the need to pay attention to resume screening. Don't think that all submitted resumes are valid at first sight. Some of them should be carefully screened to see hard conditions such as work experience, professional skills and job-hopping frequency. Of course, intangible conditions are also needed, such as what diploma, height, gender, marriage and so on are restricted.

There are many reasons for breaking the contract. Make an in-depth analysis: the brand influence of the enterprise, the social reputation of the enterprise, the demand of the post, the interviewer's compliance, salary and benefits, working hours, and the professional ethics of the invited person.

You can send a text message to the candidate in advance on the day of the interview, and estimate the time to send a text message from his place of residence to the company, which can greatly reduce the miss rate.

The recruiter is a sales position. On the one hand, they should know all kinds of information about positions and do more homework. On the one hand, it can match suitable positions, speech skills and psychological skills for job seekers.

It is normal to be stood up. Which salesperson will make a deal when he meets the customer? Make some phone calls for an interview. Every job in every industry needs serious study and precipitation, and there is no shortcut!