The knowledge and ability that a qualified cashier should possess.

The knowledge and ability that a qualified cashier should possess.

Cashiers are the front-end personnel of merchants' credit card payment and settlement business, and their professional ability and level directly determine the level of merchants' acceptance of credit cards and directly affect the construction effect of credit card acceptance environment:

1. The cashier position is special. The first thing depends on who you are. Because of direct contact with money, your integrity and conduct are the most important, so don't have some bad records; Secondly, we should be careful not to be careless and miscalculate the accounts, causing losses to the hotel.

Compared with some big hotels, you also need to have good interpersonal skills. Because cashier and reception belong to the front desk, there are many people dealing with them, which can reflect the overall quality of the hotel. Also, you should have certain computer operation ability. At present, most hotels have computer management systems, and a lot of work has to be done by computers, so you must be skilled in operation.

3. It is better to have relevant working experience, such as cashier, accountant, or hotel lobby. If you really don't have these experiences, then you should focus on your honesty, reliability and good learning ability when applying for the job, indicating that you can master the work skills as soon as possible and meet the job requirements.

Yin meiqin

The computer cash register is a special kind of equipment, which has nothing to do with the computer, just need to know the usage of the cash register. Into the store, engaged in cashier work, when the supermarket? The window? How big is the responsibility and how hard it is. What qualities should a cashier have and what should he do to reassure leaders and satisfy customers?

We should do the following:

1, strictly abide by the rules and regulations of the supermarket, work discipline, earnestly perform the cashier's duties, and take the interests of the supermarket as the first premise;

2. Seriously implement the manager's instructions and be consistent with the manager's work;

3. It is necessary to have first-class cashier operation technology, strictly follow the cashier procedures in the cashier process, be fast, accurate and error-free, and satisfy customers to the maximum extent;

Cashiers should have a deep understanding of the authenticity and incompleteness of money. What should they do? Have an eye for coins? Never accept counterfeit money or residual money, be familiar with all kinds of credit card business;

5, cashier in the face of the temptation of money, must not be selfish, must be aboveboard; In the face of possible emergencies in the cashier area, we should have the ability to improvise;

6. Cashiers should have high-quality service attitude: smiling service and meticulous and patient service, so that customers have a relaxed and happy shopping mood.

Cashiers should meet the following conditions:

1, with good ideological quality and professional ethics, strong sense of responsibility, love the enterprise, and can consciously safeguard the brand;

2. Consciously abide by the rules and regulations of this unit and the disciplinary requirements of this position;

3. Have the basic qualities of a cashier, be responsive, have basic hands-on operation ability, and achieve excellent results in cashier training;

4. Have a good personal image;

Responsibilities of cashier:

1, familiar with the work flow of this position, and achieve standardized operation;

2. Skilled operation skills to ensure timely, accurate and correct checkout and collection;

3. Make preparations before opening to ensure the smooth progress of cashier work;

4. When closing the account and collecting money, we should insist on singing before paying the cash received, and check the money in time to reduce the risk;

5. Manage petty cash to ensure its accurate quantity and safe storage;

6. Keep your computer password safe and don't share it with others or disclose it to others;

7. Make good use of invoices, so as to make out invoices after closing, and the invoiced amount must be consistent with the cash received and the invoiced amount; Refunds and invalid tickets should be corrected in time;

8. Before making payment to the financial department, cash and credit cards should be classified and summarized, and checked with the machine ticket sales. If problems are found, find them in time to avoid losses.

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