What will be tested in the mobile customer service test?

The content of the Mobile Customer Service Electrical Test Examination is as follows:

Part 1: Comprehensive knowledge of the EPI industry (verbal understanding: 20 questions; number operations: 15 questions; logical reasoning: 20 questions; thinking Strategy: 10 questions, data analysis: 15 questions; comprehensive industry knowledge: 10 questions), the test time is 95 minutes.

Part 2: Workplace Personality Test: 72 questions, 25 minutes. Interview: Interview format: According to the arrangements of each province, it is divided into structured, semi-structured, and leaderless interview content: self-introduction, understanding of the position, etc.

China Mobile Recruitment Conditions:

1. The National College Entrance Examination will recruit full-time university graduates with a bachelor’s degree or above in 2018, and have obtained corresponding degree certificates; those who have graduated from overseas institutions Fresh graduates (graduated before July 31, 2018) must obtain equivalent academic qualifications recognized by the Ministry of Education and provide academic certificates issued by the Ministry of Education.

2. Obtain a National English Band 4 or above certificate or a National English Band 4 test score of 425 or above.

3. Abide by national laws and regulations, have good ideological and moral qualities, and have no bad records in my files.

4. Identify with the corporate culture and be physically and mentally healthy.

5. In principle, undergraduate students should not be older than 24 years old, and master’s (doctoral) students should not be older than 30 years old.

Reference for the above content: Baidu Encyclopedia--Mobile Customer Service