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What does it mean when the front desk of a company leaves frequently (every few months)?
No matter how high you brag, the front desk job is also a job with little gold content, and it is not helpful for the subsequent career development of the people who do this job. You have worked as the front desk of Alibaba and Amazon, which is not helpful for your subsequent development. This is because:
1. In formal enterprises, the work of the front desk is fixed and has nothing to do with enterprise operation; The work position of the front desk is also fixed, and the front desk cannot walk around the company during work or rest.
2. If formal enterprises need other personnel, they will recruit as needed, and there is absolutely no need to train and promote the front desk.
3. Normal enterprise executives and bosses will respect the front desk, but they will never establish any work or personal relationship with the front desk.
4. Because the front desk doesn't require high professional ability, they are all jobs without professional content, so the salary is low.
For the above reasons, no one will stay at the front desk for a long time, even if he has a little career pursuit.
The frequent resignation of the front desk shows that there are problems in the background management, including hidden rules. Work has no value and no development.
Under normal circumstances, the value of the front desk work is not great, sometimes the work is monotonous and there is no development prospect, so many people leave this position. Of course, many enterprises have begun to gradually cancel the front desk work, or find someone to work part-time in the company.
② The work is too complicated and the pressure may be greater.
Some companies' front desk work design is very complicated, and they will also bear great work pressure, and the treatment is often very low. At this time, most people will leave in a few months or even six months.
(3) Or suspected of hidden rules, but also a management pervert.
The front desk of some enterprises is a place with high exposure, and some companies often choose beautiful people to do this position. For companies with problems, the probability of such positions is relatively high. Sometimes the management of the company may be abnormal, which will also make the death rate of this position high.
From the perspective of human resources, it is not only the front desk that has this problem, but any company, as long as the turnover rate of some positions is too high, must have problems behind it. It is recommended not to go to such enterprises.
Pay attention to Snail Jun and read the workplace together @ Unknown Chief Personnel Officer
Combined with my personal experience, I think the main reason is the function mismatch.
There are many small companies that often put some administrative work at the front desk, but in fact it may only be 2000 yuan to 1000, which makes people feel that they have done more and earned less. To put it bluntly, it is still the reason why the function does not match the post salary. So many people will leave their jobs.
Just two questions, one is the problem of the front desk staff and the other is the problem of the company.
The front desk is the facade of a company, so most of them are young and beautiful women with good temperament and image, and most of them are unmarried. This kind of person is easily attracted by others, launches a love offensive, and soon enters the marriage hall. After marriage, you will inevitably face the problem of having children. In addition, my job requirements are not very high and my salary is average, so I left my job.
The work of the company's problem front desk is generally consultation and reception, but if the company makes it responsible for more things, such as accompanying customers to eat, such as tracking orders and so on. Then, obviously, they only get a job at the front desk, but they have to work in several departments. Most employees choose this position, and their requirements are not high, but the requirements given by the company are too high, but their wages have not increased. Whoever is not stupid will naturally leave.
The front desk will basically leave after being seen by others, and it will go more frequently, indicating that there is something wrong with the culture and atmosphere of your company. You should take measures to change as soon as possible, otherwise it will be empty easily.
If you are in a company like LeTV or Xiaohuangche, this should be normal. If you are in a big factory like Microsoft Tencent, it is estimated that it is difficult to see that the front desk is more beautiful than one.
Because the company's front desk is often the position that best reflects the company's problems.
I know many company receptionists, whose salaries are not high, but their jobs are basically simple reception jobs, which are not complicated, so they are also a kind of leisure. Most people who work at the front desk are basically people who are either not short of money or have no big ambitions and want to live a quiet life.
If the front desk of a company often leaves, it means that the company has a very big problem. I know the front desk of a company, and she told me that the front desk of their company basically changes every few months. Because the boss always likes to leave a lot of things to the front desk, maybe he is too idle to see the front desk, so he wants to increase more workload, but the salary of the front desk itself is not high, and some companies only give more than 2000. Besides, their boss is very sexy and often harasses the beautiful front desk. So some receptionists often leave because they can't stand it.
Therefore, companies that frequently leave the front desk must be careful, most of them are problematic.
Welcome everyone to leave me a message in the comment area, and I will answer your questions one by one!
The front desk of the company is the facade, signboard and image of the company. Compared with other clerical positions, company leaders value this position more.
General companies will have these requirements for post personnel: young, with good image and temperament, requiring formal clothes, or appropriate business casual clothes, generous and decent, and not wearing strapless, shorts and sandals. It is best to wear light makeup every day. If you don't like makeup, put on a little foundation, trim your eyebrows, and paint a lipstick or something. , give people affinity.
This position doesn't seem to require a high degree of professionalism, but it actually requires all aspects of literacy. If you are proficient in basic office equipment (such as document printing, copying, fax, meeting reservation management, video debugging, etc. ), you must be able to use it or find someone to repair it. Such as newcomers' entry, registration and reception of foreigners (including interviews and other related business contacts), express mail, reception and distribution, etc. In order to ensure the safety of the company's property, it is forbidden to sell credit cards and other public figures. If senior leaders come, they should receive them flexibly and warmly, and serve tea and water.
Once the personnel arrive at the post, the company does not want to change people easily. After all, newcomers have to re-adapt and cultivate their studies when they arrive at their posts, and their relationships with others have to be re-adjusted. Every time they change people, it is a loss to the company and individuals.
If there is frequent turnover in this position, there must be something wrong. What we need to do is to find specific problems and solutions.
First, the company's reason may be that the recruitment of personnel has not been completed, and the matching degree between the recruited people and the positions is not high; It may be that the on-the-job training of employees is omitted or not done in place; It may be that the general manager of the company has very high requirements for this position, the demand information is the same every day, and the recruitment does not understand the meaning of senior leaders.
1. If you leave your job every few months, it means that you can't pass the probation period, and you must have done a bad job in recruitment. You need to reflect on the recruitment process, or the job requirements are not clear. Sometimes people come in and find new problems, but they don't know before recruitment. Or through several rounds of interviews, the interviewer didn't find the applicant's problem until he took up his post.
2. In addition, after employees join the company, in order to integrate into the corporate culture more quickly, companies often need to arrange employee training, including corresponding job operation training. If this link is not well done or unqualified, there will be several problems: first, the operation is not standardized; The second pair of work content is not clear; Third, I don't know where the company is particularly concerned about the minefield.
The first thing everyone in the company sees when they enter the company is the employees in this position, which is very conspicuous. Every move, word and deed of the employees in this position are under everyone's eyes. In some companies, this position also serves as the general manager's daily diet and other work, so the employees in this position need high emotional intelligence, to understand the interests and hobbies of the leaders, and to understand the intentions of the leaders in order to adapt to the work of this position.
Second, the personal reason of the candidate is probably that the candidate is not careful in his career choice, and there is a gap between his ability and job requirements. Work is limited to the company's internal career planning, and there is no room for development.
1. When applying for a job, individuals are not careful when making career choices. They only consider their own needs. Because of the urgent need to find a job, I take the attitude of doing it first and looking for it while doing it. Once there is a better opportunity outside, they will leave.
2. Although employees personally cherish this job, there is a big gap in personal ability in actual work. As an employee, it is a good idea to work hard, but the company values results and practical actions. If the employee's problems have a certain impact, the company has to terminate the contract.
3. There is no room for the development of the front desk position within the company, and there is no clear career plan. If employees want better development, they can only find job-hopping, go to other companies to find human resources or administrative jobs, or start their own businesses.
Third, how to reduce this frequent personnel flow? 1. Before recruiting, the recruiter should know and master all aspects of the recruitment demand information of the position, especially the special requirements of the general manager of the company, so as to recruit the target group. The interviewer should know the applicant from many aspects, dig deep into the real purpose of the candidate, test the actual ability through the application for key jobs, or ask questions about the key work items in the post for the candidate to answer. Avoid the problem of working ability deviation.
2. Because it has happened many times, the position has come and gone. Before recruiting new people, it is necessary to sum up the reasons for frequent resignations. If the leader has special rigid requirements for the position, this must be brought into the interview process, and reference should be made to the assessment when selecting personnel. At the same time, it is also necessary to sort out the post responsibility book, relevant operating procedures and manuals. , to prepare for the next new training.
3. After employees join the company, because the front desk position needs to be integrated into the company culture as soon as possible, it is necessary to arrange induction training, understand the company's attendance and punching system, employee handbook, corporate culture, and the training on the operating norms of this position, including the special care and attention of leaders at all levels in the early stage, which is helpful to quickly integrate into the company and work.
The company should make a career development plan for this position. This position cannot be specialized. It should belong to a certain department, and this position should also participate in performance appraisal and incentive plan. The stronger the working ability, the more opportunities for transfer and training, including salary incentives. In this way, employees have a greater sense of belonging and honor, and they can also retain talents under this mechanism.
The above is for reference.
There is a problem with the internal management or senior leaders of the company. Another problem is also work. The labor intensity is too great for employees to bear. Resignation of employees is nothing more than inadequate wages or long working hours, or unhappy! If you want to say unhappy, it depends on whether the leader can communicate specific problems with employees. Nowadays, young people work with such a mentality that it doesn't matter if they earn less. The key is to be more free and happy, and we can consider whether there are problems in these two aspects.
1. Pay is not proportional to the return.
2. Humanistic care is not enough.
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