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A summary essay on the work of bank tellers
As a bank teller, every day's work is busy, so do you have a lot of work summaries to write? How should I write it? The following is a summary essay on the work of bank tellers, which I compiled for you, for reference only. Welcome to refer to it.
? Model essay 1 on bank teller's work summary
? The past 2xx years have been a very unusual year in the development of Taibai Sub-branch, a year in which opportunities and challenges coexist. Facing the complicated situation, under the strong leadership of the headquarters and the management bank, the sub-branch led all the staff in unity, keenly seized the once-in-a-century good opportunity of developing the southern new district of Maanshan City, and deposited most of the relocation funds in Taibai Town into our bank, which made the deposit of the sub-branch make a huge leap; At the same time, it has also withstood and overcome the difficult challenges brought about by the sharp rise of non-performing loans, curbed the bad trend of downward migration of loan quality, and overcome difficulties to revitalize non-performing assets, so that the asset structure has been improved to a certain extent.
? By the end of 2xx, the balance of various deposits in the sub-branch was 232.1 million yuan, with an average daily deposit of 196.63 million yuan; The balance of non-performing loans was 7,34,9 yuan, down 1,31,7 yuan from the beginning of the year, and the current non-performing loans accounted for 9.%. The loan profit is 5,849,1 yuan; In addition, we will actively expand intermediary business such as fiscal and taxation treasury, vigorously promote bank cards, and launch new business varieties such as short message service. Over the past year or so, the company has been operating steadily, striving for development in stability, and attaching great importance to safety and security work. There has been no incident and accident, and all the work has made certain achievements.
? (a) highlight the theme, seize the opportunity to seek deposits:
? The year of 2xx is the first year for Ma 'anshan to carry out the large-scale development of the south. The large-scale development of the southern new district mainly covers one township (Niandou Township) and two villages (Taicang Village and Changwei Village in Taibai Town), which is a once-in-a-century opportunity for Niandou Tai (Bai) area. Economic development is a sensitive area where many people move from one place to another. In order to compete for the economic cake of the development zone, banks from Wuhu to Dangtu and Maanshan, such as industry, agriculture, construction, China, communications, postal services, Huizhou merchants and Yangzi, have tried their best to market it. Taibai Sub-branch is more than 1 kilometers away from the southern development zone. Compared with Dangtu and Wuhu, Taibai Sub-branch has no advantage in location, and the new bridge and Nian steep are obviously close to our bank. It's true that there are troops in front and troops outside. In the face of special geographical location and fierce competition, the sub-branch comprehensively analyzes and accurately judges, establishes a rapid market response mechanism, flexibly adjusts its business strategy, and takes deposits as the overriding priority. Because this is a fleeting and irreversible opportunity. Therefore, the focus and purpose of the branch is to do everything possible to make deposits. On the one hand, we made full use of the government to build a "docking platform for banks and enterprises" and a "year of helping enterprises", and established a special communication and mutual assistance mechanism with the town government. Among the three banks in Taibai Town, Agricultural Bank, Postal Service and Rural Commercial Bank, we became the first choice bank of the government, and all the relocation funds in Taibai Town basically "fell to my family". On the other hand, the Bank has also established a multi-channel communication mechanism through various channels such as taxation, industry and commerce, and other personal and social relations, so as to capture information in various ways and seek deposits. At the same time, we also actively adjust the internal mechanism, strengthen services, strengthen management, integrate financial products, and list all the fixed and live certificates of deposit for the relocation, so as to implement the orientation of benefiting the people. Greatly improved customer satisfaction.
? By the end of 2xx, the balance of various deposits in the sub-branches was 232.1 million yuan, which was 219.21 million yuan of the highest number of tasks assigned by the headquarters, an increase of 69.67 million yuan or 43% compared with the balance of deposits at the end of 2xx. The average daily deposit is 196.63 million yuan, which is 187.55 million yuan of the daily average tasks assigned by the headquarters, which is 139.2 million yuan compared with the end of 2xx, an increase of 57.43 million yuan or 29%.
? (2) overcome difficulties and face challenges to reduce health
? The year of 2xx was a very difficult year for Taibai Sub-branch to solve the non-performing loans. By September 3th, the non-performing loans had risen instead of falling, with a balance of 9,223,5 yuan, an increase of 58,9 yuan compared with 864,26 at the beginning of the year.
? Facing the difficult challenges brought by the sharp rise of non-performing loans, the test is severe, the difficulties are unprecedented and the pressure is enormous. In order to curb the bad trend of the downward migration of loan quality, the sub-branch adopts the method of keeping an eye on risks and accountability one by one; The sub-branch team and the account manager are linked to the salary and tied for assessment; A series of rigid management methods, such as working overtime at the same time and stopping on weekends, and the concept of shuffling people without changing their minds. It not only enhances the sense of urgency and crisis of the account manager, but also enhances the binding responsibility and management of the staff of the branch. In addition, the sub-branch also actively contacts with the government, village committees, manufacturers and related customers, and strives to find various ways to overcome difficulties and vigorously revitalize non-performing assets.
? After three efforts, the NPL was dissolved and revitalized by a total of RMB829 million, which not only completely eliminated the increase of RMB58, since the beginning of the year, but also decreased by RMB249, compared with the beginning of the year, and implemented a real double reduction in the balance and ratio of NPLs. Together with the non-performing loans of RMB95,7, written off by the Head Office on December 25th and RMB147,, written off on December 31st, the current non-performing balance was RMB7,34,9, down by RMB1,31,7 from RMB8,642,6 at the beginning of the year, and the proportion of non-performing loans dropped from 11,35% at the beginning of the year to 9.%, down by 2.5%. The quality of assets has been improved to a certain extent.
? (3) explore financial products and promote business development:
? In order to adhere to the combination of business innovation and financial product structure adjustment, and accelerate the development of intermediary business, the Bank actively launched intermediary business such as fiscal treasury, vigorously promoted bank cards, and launched new business varieties such as short message service. By the end of this year, 65 households have opened the Treasury Bank, 13 households have opened the short message service, 25 payroll agencies have issued 961 Jinlong cards, and 2,54 cards have been issued, with an average balance of 7,281 18 yuan, totaling 18.367 million yuan. The number of atm withdrawals was 14,751, and the withdrawal amount was 15,694, yuan. Among them, the number of withdrawals by the Bank was 8,995, the amount of withdrawals was 9,371,9 yuan, the number of interbank withdrawals was 5,756, and the amount of withdrawals was 6,322,1 yuan. The fee income of intermediary business has reached 42,1 yuan, and there is a newly developed pos merchant < P >? Model essay on bank teller's work summary 2
? Mainly summarized from two aspects: business knowledge and work attitude. Please see the following for details:
? In June this year, I participated in the 2xx campus recruitment of our bank, and passed the screening at different levels, and became a teller of the bank. In this half year's work, for me, it is more training and learning. In the post, I constantly learn new business knowledge and new work skills, and strive to improve my all-round ability. Therefore, here I make a summary of the work in the past six months.
? As a front-line teller at the grass-roots level, first of all, in terms of diligence and dedication, I conscientiously implement democratic centralism, take the overall situation into account, obey the division of labor, have a correct ideological style, have a down-to-earth work style, dare to adhere to principles, strive for perfection and be pragmatic, forge ahead, and earnestly perform my post responsibilities. I love my job, I can treat every task correctly and seriously, I can take the initiative in my work, I can actively participate in various business trainings organized by the unit, I can seriously abide by the rules and regulations of the branch, ensure attendance and make effective use of working hours.
? In terms of business knowledge, I studied my business skills assiduously, and on the basis of mastering the original business process, I took the initiative to learn new business seriously, especially personal finance business. At work, he can always think about what customers think, be anxious about what customers are anxious about, and give customers the most satisfactory service. In this year's work, I have made substantial learning and progress, and my business operation is more rigorous. The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day, new things appear and new situations happen, which requires me to change with the situation. Learn new knowledge, master new skills, adapt to changes in the surrounding environment, improve their ability to perform their duties, and cultivate themselves into a comprehensive ICBC employee.
? In terms of work attitude, I am enterprising, responsible, enterprising and able to devote myself wholeheartedly to my work; Serious work, positive attitude, regardless of personal gains and losses; Diligent, conscientious and hard-working; Never be late or leave early for no reason. I always adhere to the principle of "work first", conscientiously implement all the rules and regulations in the industry, work conscientiously and work hard, always spur and improve myself with the service concept of "customer first", and strive to provide standardized and high-quality services to customers with the purpose of customer satisfaction. When I treat customers, I use the service of smiling, and I try to provide the best service by "greeting when coming, answering when asking, and sending when going".
? Looking back on the work in the past six months, although there have been some progress and achievements, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. In the care, guidance and help of leaders and colleagues, we should improve ourselves and be more strict with ourselves, so as to contribute to the development of ICBC. Through this half year's work, I have improved my overall quality and exercised more maturely. In the future work, I will continue to be a master, be conscientious, work hard, love my job, learn from the strengths of others and overcome my shortcomings, and, as always, make my own modest contribution to the development of the Institute.
? Model essay on bank teller's work summary 3
? One year's time actually passed quickly, and it was gone unconsciously. The counter work of this year has to be well summarized and carefully reviewed. As a teller of our bank, I also have a lot of feelings about my work this year.
? First, learning
? This year, besides my daily counter work, I have been studying hard, making good use of my rest time and spare time in the evening, actively learning the latest financial policies and some new laws and regulations, and at the same time understanding the various documents issued by the leaders, and also getting a further understanding of my work, and I also cherish some learning opportunities given by the bank, whether it is training courses or lectures. I always actively listen to lectures, make a note of lectures and compare it with my own work, so that I can improve my work and apply what I have learned, instead of just listening to the knowledge. Only by using what you have learned can you really learn.
? Second, the work
? In the daily counter work, I actively do what I should do. When dealing with customers, I smile, patiently answer customers' questions, and enthusiastically help customers handle business matters, so that customers can feel the serious and responsible service of our bank.
? In the process of handling business, I will also actively recommend the new business of our bank to customers, but it will not make customers feel that I am just a salesman, which will reduce the experience of service. When a customer asks about our new business, I will also seriously answer and help customers handle it seriously.
? In addition to my own work, I will also actively do some tasks assigned by the leaders, and seriously cooperate with my colleagues to do a good job and complete the tasks better.
? When I get along with my colleagues, I am warm and kind, actively integrate into the big group of the bank, unite with my colleagues, and I will do my best to help if there are any problems in my daily life. Of course, I also know that I still have various deficiencies, such as learning, my efficiency is not particularly high, and my learning methods still need to be improved to make myself learn faster. At work, some working methods are still relatively backward.
? In a word, this year has passed, with gains and shortcomings, but in the next work, I will give full play to my strengths, at the same time, I will correct my own shortcomings, so that I can do better, and my learning ability and work ability will continue to be improved. Only by being improved can I make progress in my comprehensive aspects, and I can go further in the workplace and get promotion opportunities.
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