Banks are so slow in doing business, why not open more windows?

Banks are so slow to do business, so opening more windows is to consider the cost.

As an enterprise, banks should consider the input cost. Recruit one more person and get one more salary. I work in a bank and get a bonus every month, about 6 thousand. Plus five insurances and one gold, long-term wages will increase bank income. Bank recruitment is also a layer-by-layer examination and approval, and the procedure is very troublesome, not one person has the final say. If one day, bank layoffs will be even more troublesome and will be laid off by regular employees. Because of the special type of work, bank employees must be familiar with certain banking business. If you are not familiar with it, you need further study and training, and it may take about half a year to master the business. It takes a certain amount of time and cost to open an extra window, add money counter, printer and other equipment and facilities, and reinstall and debug.

There is no need to open more windows, because the bank is too slow. The busy hours of banks are mostly around 9: 00 in the morning and 3: 00 in the afternoon, and there are few people in the rest of the time. I'm busy because I'm afraid it will knock at nine o'clock when I go to work, and most people who do business go at that time. If we stagger our time, we won't be so busy. After going to work, we will also carry out business such as counting money, booting, debugging and networking.

When I officially started to deal with business, my energy was about twenty minutes, especially for people engaged in business. I feel that time passes slowly, but it doesn't take long. After an hour of business, people gradually became scarce, especially in the afternoon, and the number was even smaller. If you count one day, the open window should be enough, but the time for business people to get together. It is impossible for a bank to open more windows in an hour of busyness. When there is no one, the staff at several windows rest, which is really a waste of human resources and is not conducive to the development of banks. The quality of service has improved.

There are also a group of elderly people who are so slow to do business in the bank. As they are older, they are slow to respond. Of course, when people are old, the staff will wait patiently and take the trouble to explain the operation, which will delay some time. I see that some old people may forget their passwords, and some old people keep the staff busy for half a day, perhaps just to check how much money is left in their accounts. In fact, counter operations, such as depositing and withdrawing money, checking whether the money has arrived, transferring money and simple business operations, can all be operated on the machine by themselves. However, some people are influenced by traditional habits, some people are afraid of operation problems, and some people are unfamiliar with the machine, which leads to simple things waiting in line at the counter when the machine can handle them, wasting time.

Bank employees are faced with money because of the particularity of business. Counting money twice, plus the necessary printing and invoicing procedures, caused misunderstanding among business people. In fact, bank staff will be assessed regularly, and they can only take up their posts if they are qualified, and they are also very skilled in their own business.