What are the professional knowledge of selling sanitary ware?

1. If you want to be a bathroom shopping guide, you first need to know the relevant knowledge of several bathroom brands, such as what are the famous bathroom brands and what grades they are. Kohler, for example, is a world-renowned manufacturer of bathroom products, advocating the concept of elegant home life and always maintaining a leading position in the industry. Knowing more about several bathroom brands can help us to compare products when introducing them to consumers, highlight the brand strength of products and so on.

2, engaged in bathroom shopping guide, the most important thing is to master the relevant knowledge of the products sold. For example, what grade the product belongs to, the after-sales service standard of the product, preferential discounts, what types of products are there, what advantages and characteristics are there, and what are the differences from other types of products, etc. Generally speaking, companies have basic vocabulary, so we need to memorize it and quickly combine product features according to customer needs.

3, engaged in bathroom shopping guide, but also need to master the basic hospitality etiquette and norms. For example, when a customer enters the store, the shopping guide needs to nod and smile at the customer and say welcome; Shopping guide clothes should be decent, you must wear the company's unified shopping guide clothes, and you can draw some light makeup appropriately; The shopping guide should smile and be natural and generous; Pay attention to the art of language and so on. Usually, the company will conduct relevant training for the recruited shopping guides.