Job Recruitment Website - Zhaopincom - Is it deceptive for life insurance companies to inform the first customers of their establishment?
Is it deceptive for life insurance companies to inform the first customers of their establishment?
In 2006, employees of the maintenance company of Ningxia Yin New Energy Co., Ltd. accidentally jumped iron slag into their left eye when they were engaged in maintenance work in Ning. Because he was outside for medical treatment, the customer called the group insurance department with a try attitude. After receiving the call, the backstage staff was anxious about the customer, and immediately contacted the local 955 19 to inquire about the designated hospital in Nanjing, and explained in detail the relevant information needed to be provided when making claims. However, because the hospital for diagnosis is different from the hospital for hospitalization. The customer was a little unhappy and expressed his dissatisfaction over the phone. After receiving the call, the group insurance personnel patiently explained and carefully enlightened, so that the customer's emotions were relieved, and finally adhered to the principle and achieved customer satisfaction. Handle claims on behalf of customers with sincere and patient attitude, and win the touch of customers with warm and thoughtful service. Through this incident, customers deeply feel that China Life is a trustworthy and trustworthy company. In the letter of commendation, the customer paid high tribute to Mr. Chen of China Life Wuzhong Branch, thanked China Life for cultivating such an excellent team with strong sense of responsibility and warm and thoughtful service, and expressed deep gratitude to the group insurance employees. In 2007, our company cooperated closely with your company and successfully completed the task. In the specific work, a group of business personnel with high quality, strong professional skills and good professionalism provided customers with timely and satisfactory services and won unanimous praise from users. To this end, I would like to express my most sincere thanks to your company and the following outstanding employees: "Honesty" has always been the foundation of the insurance industry, and honest management is the first creed of insurance companies. In order to provide better service to customers, Wuzhong Company has continuously strengthened the integrity construction, understood customer needs and improved customer service quality.
The brilliant achievements of China Life Wuzhong Branch today cannot be separated from the joint efforts of all staff. At present, Wuzhong Branch of China Life Insurance Company has further enhanced the sense of responsibility of all employees, comprehensively improved the service quality, and created a bright future for China Life.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.
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