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Model essay on summary of office administrative staff's work
Summary of the work of office administrators (1) I just left school, entered the society and entered the work. For me, everything is brand-new, and my adaptation to the environment and my understanding of work are different every day. After a year's work, I am less naive and more mature. Burn less midnight oil and work harder. Less pure happiness, more responsibility.
The logistics of office administrators is a new challenge for me. After a year of exploration, I gradually became familiar with and adapted to my post, and gradually formed my own understanding and views on office administration. As the only non-business department in the company's six departments and one room, the office plays the role of communicating up and down, coordinating left and right, contacting all parties and taking into account both inside and outside.
The office is the department with the most complicated work, the closest relationship between leaders and employees' interests. Therefore, its operation directly affects the overall work level and efficiency of the company. For me who just joined the work, the task at this stage is to study more, think more, do the tasks assigned by the leaders carefully, expand my knowledge and mature myself as soon as possible. The situation since taking office is summarized as follows:
I. Summary of work
(a) efforts to do a good job in administrative management.
1. In order to strengthen the management of the company, a number of rules and regulations such as vehicle management system, driver safety agreement and dining management regulations have been formulated and promulgated, and the working procedures have been standardized through the implementation of various systems.
2. Assist the company leaders to organize the preparations for the commencement ceremony of the park. The groundbreaking ceremony of the park is of great significance, which not only marks the full commencement of all projects in the park, but also symbolizes a new starting point, new opportunities and new challenges for our development.
3. Cooperate with CMC * * * and TV stations to make park documentaries. In the process of recording the program, we went deep into the grass-roots level with the TV station staff to understand the existing industrial structure of the park, which played a positive role in promoting further understanding of the park. At the same time, through the active cooperation with the management Committee staff, I have expanded my interpersonal relationship and improved my ability of organization and coordination in all aspects.
(2) Do a good job in logistics support.
1. Maintain and maintain office equipment, such as printers, copiers, fax machines, computers and networks. Since the company was established more than a year ago, all kinds of equipment have been increasing, and the maintenance difficulty has also increased. In order to avoid affecting normal work due to equipment problems, I will resolutely solve small problems immediately, and I will actively contact manufacturers or dealers for maintenance to ensure that employees will not be affected in the shortest time.
2. Protection of office consumables. The company has a great demand for printing paper, toner, computer accessories and other consumables, and actively ensures the supply of these conventional consumables.
3. Strengthen vehicle management to ensure driving safety. In accordance with the requirements of our company's vehicle management system, we will practise economy, strictly control and uniformly dispatch, and conscientiously do a good job in daily work such as vehicle fuel consumption and vehicle registration to ensure that our company's official vehicles are timely, fast and safe. The company uniformly specifies the maintenance location of vehicles and insists on reporting in advance, which ensures that our official vehicles can be maintained in time.
4. Manage the property work. Try our best to provide a comfortable and safe office environment for the company's employees, do a good job in canteen catering, and provide employees with a clean and tidy dining environment and all kinds of delicious meals.
Second, shortcomings in the work.
1. There is no overall arrangement at work, and I am often tired of dealing with all kinds of trivial matters at work.
2. Lack of work experience and few methods to deal with emergencies.
3. The literary foundation is not solid enough, and the writing ability of official documents needs to be improved.
Third, the future work ideas
1. "Without rules, there would be no Fiona Fang." The special status and nature of the office require that the office must be a collective with sound system and strict management. The work that the office faces every day is complicated, and the most effective way to get rid of these trivial things is to rely on the system. Perfecting and distributing various systems will help to improve office efficiency and make all work have evidence to follow. The office can only supervise and count some specific affairs according to the actual situation, which can greatly save time and energy in comprehensive administrative work.
2. To do a good job in administrative work, we must first make a good plan, learn to make overall arrangements, and make a plan summary every day. Things arranged by leaders should be recorded and implemented one by one to prevent omissions.
Summary of Office Administrator's Work (2) One year will pass before our eyes. In order to do administrative work better in the future, the administrative work of the past year is summarized as follows.
The first is to strengthen basic management.
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals has been clearly defined and strictly regulated. Send and receive documents accurately and timely, and handle official documents instructed by leaders in time without delay. The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, which achieved preparation before the activity, guidance during the activity and results after the activity, and was well received. The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:
1. Change from passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department in depth. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.
Fourth, earnestly perform their duties.
1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.
In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, nearly 60 class hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.
3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, the supervision and distribution of the company's employees' labor remuneration, and the personnel management of the company's personnel. And complete the monthly attendance record and monthly salary report on time.
Verb (abbreviation of verb) has its shortcomings.
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:
First, because the work of the administrative department is often meticulous, we subjectively hope to do everything best, but because of our limited ability, it is impossible to do everything perfectly.
Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making.
Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites.
Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.
Summary of the work of office administrators (III) Over the past year, with the care and support of company leaders and colleagues, the office has closely focused on the company's central work, United and cooperated, and fulfilled its duties, giving full play to the functions of staff assistant, service guarantee, overall coordination and so on. Through the unremitting efforts of all members, all tasks have been accomplished well. The work situation this year and the work plan for next year are reported as follows:
I. Main Work Situation
(1) Do a good job in administrative services wholeheartedly, and provide logistical support and basic support for the smooth work of the Group and various departments.
The work of the office is based on service, service to leaders, service to departments and service to employees. Providing high-quality and efficient service is the eternal theme of office work and the unremitting pursuit of all office members. Over the past year, the office has continuously improved the quality of its employees, gradually changed its work style, firmly established a sense of service, and provided services wholeheartedly. The administrative front desk, with many tasks, should not only serve all employees of the company well, but also take care of reception, telephone recording and meeting work, as well as register and order letters in a unified way.
It is the front desk who goes to work the earliest and leaves work the latest every day, and voluntary overtime is the constant insistence of the front desk all the year round. In order to ensure that all employees have a clean, tidy and comfortable office environment, the front desk works hard and carefully, and tidies up all offices and desks before going to work. Team drivers work hard and are willing to contribute. They "5+2" and "white+black" pick up customers everywhere to ensure that the company leaders and emergency business vehicles are busy. It can be said that behind every emergency worker, there is one or more team drivers who silently contribute. Team drivers try their best to ensure safety, and at the same time handle logistics support such as insurance, annual inspection and fuel card for all vehicles of the company. In the procurement, application and distribution of office supplies, office workers strictly follow the application procedures, control the number of office supplies applications, efficiently purchase and distribute office supplies, make the best use of them, and reduce expenses and consumption. Thanks to the patient persistence and unremitting efforts of all members of the office, the office was able to provide good logistical support and basic support for the smooth work of the group and various departments in the past year.
(two) careful management of seals and licenses, improve the seriousness and standardization of the use of official seals.
Office staff should carefully use and register the company's contract seal and business seal, strictly review every contract and agreement that needs to be sealed, and ensure the seriousness and standardization of the use of official seals.
First, arrange a special person to do a good job in official seal management. Strictly regulate the application and use of the official seal, and apply for registration every time the official seal is used, so as to avoid abusing the official seal for private use and ensure the standardization and seriousness of the official seal.
Second, do a good job in the daily use and custody management of the company's various licenses. The licenses of the company are classified, stored and managed. When it is needed for daily use, it shall be managed according to the application registration procedure, master the use trend of the license, and ensure the convenience and safety of the license. Third, do a good job in company contracts, agreements and other documents.
Check the words and contents, avoid the mistakes and omissions of the company's contract words to the maximum extent, put the company's interests first, and ensure the legality and standardization of every contract and agreement involving the use of the official seal with a rigorous, serious and meticulous working attitude, and ensure the last level of administrative office.
(three) careful organization and coordination, overall arrangement of collective activities.
Over the past year, the office has started its work with "communication, coordination, supervision and management". While doing a good job of service wholeheartedly, we pay more attention to the careful cooperation with various departments. First, when organizing group meetings and other collective activities, we should do a good job of service in advance, and know the specifications, the number of participants, the notice of activities, on-site services, dining arrangements, vehicle services, etc. in advance. , and successfully completed the organization and coordination of various meetings inside and outside the group. The second is to organize all employees of the group company to conduct a comprehensive physical examination, so that employees can master their own health status, prevent diseases and enhance the cohesion of the company, so as to better devote themselves to the intense work and create value for the company. The third is to coordinate the service work of signing contracts with major customers, prepare the signing documents in advance, book the signing venue, sign the exhibition board, and communicate internally and externally, effectively improving the company's work efficiency and social reputation.
Second, the work needs to be improved.
Office work is mostly comprehensive work carried out behind the scenes. It is not easy to "shine" at work, but it is difficult not to make any mistakes. Looking back on the work of the office over the past year, although some achievements have been made, there are still some areas that need to be improved:
(1) work efficiency needs to be further improved. Office work is characterized by comprehensiveness and triviality, but it is indispensable. The office system needs to be further improved.
The ways and means of team work need to be constantly improved, and the work efficiency can be further improved in the division of labor and cooperation.
(2) The meticulous work needs to be further improved. The work in the office is meticulous. In some daily affairs, due to negligence, all kinds of mistakes are easy to appear in the details, so we should strictly control the details and further improve the meticulous work.
(3) The management level needs to be further improved. The level of office management is far from the strict and efficient requirements of the group. The internal management of the office is not clear enough, some management systems are not implemented in place, and there is a lack of supervision mechanism for system implementation. The scientific management level of the office needs to be further improved.
Summary of Office Administrator's Work (4) In the last period of work, with the careful care of leaders, the help and active cooperation of colleagues, and through our own efforts, we have made some progress in all aspects, learned a lot of new knowledge and accumulated a lot of experience, which made us more clear about our responsibilities and completed our work better.
But I also realize that if we want to do better and always take the initiative, we must also put our position in order, constantly strengthen our study, constantly improve our comprehensive quality and strive to do better in the future. Now we will make a brief summary of this work.
First, constantly understand the structure of each department of the company and further improve the logistics support.
In the past two months, I have always put my familiarity with the company in an important position, trying to understand the needs of various departments in my daily work and providing perfect logistics support for all departments as much as possible.
Secondly, I tried my best to finish my work.
1. Daily management of vehicles and drivers to ensure the support of official vehicles of all departments.
Since taking over the daily work of vehicle and driver management, according to the vehicle demand of each department, under the condition of ensuring the normal use of official vehicles, we have rationally deployed vehicles, provided logistics support for official vehicles of each department, and carried out daily management of drivers.
2. Handling of the company's mobile phone business.
According to market changes, with the help of the manager, deal with new packaging in time.
3. Security management.
By strengthening the security awareness and service awareness of security guards, the overall quality of security guards has been improved.
4. Management of cleaning personnel.
Check the cleanliness of all departments at any time, solve problems in time, and keep the office environment quiet and tidy.
5. Solve the temporary work assigned by the leaders.
Finish the work temporarily assigned by the leader in time, and focus on solving the work that can't be completed immediately.
Third, establish good cooperative relations with other departments in daily work.
Through daily work contact, give full play to their own communication advantages, first establish a good cooperative relationship, gain the initial trust of various departments, understand the needs of various departments, and then provide effective logistics support.
Although some achievements have been made in the work in the past two months, there are still some problems and shortcomings:
First, during the work period, there are many active reports to the leaders for instructions, and there are few ways to pay attention to the leaders.
Second, in some cases, we don't know enough about details, facts and materials, which leads to passive work.
Third, some working relationships are difficult to handle.
(1) The communication method is not scientific enough, and the efforts to track the problem are not enough.
(2) the company's relevant departments cooperate insufficiently and often delay.
(3) I am not good at dealing with emergencies.
In the future work, we should further strengthen our sense of responsibility and mission, earnestly strengthen our own construction, strive to improve our own quality and better meet the needs of our work.
Summary of Office Administrator's Work (5) In a blink of an eye, it's the end of the year again. Thanks to the efforts of colleagues, the administrative work in the past year was very satisfactory. The work of the past year is summarized as follows:
First, strengthen basic management and create a good working environment.
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals has been clearly defined and strictly regulated. Send and receive documents accurately and timely, and handle official documents instructed by leaders in time without delay. The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, which achieved preparation before the activity, guidance during the activity and results after the activity, and was well received. The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:
1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department in depth. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.
Fourth, earnestly perform their duties.
1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.
In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, nearly 60 class hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.
3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, the supervision and distribution of the company's employees' labor remuneration, and the personnel management of the company's personnel. And complete the monthly attendance record and monthly salary report on time.
Verb (abbreviation of verb) has its shortcomings.
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:
First, because the work of the administrative department is often meticulous, we subjectively hope to do everything best, but because of our limited ability, it is impossible to do everything perfectly.
Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making.
Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites.
Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.
20-year work outline of intransitive verbs administration department
20 years passed quickly, and a new year came again. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods. Study deeply and get the truth. Strengthen management and improve service. Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!
According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out work in the following aspects in 20**:
1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.
2. Complete the job analysis of each position in the company, and provide scientific basis for talent recruitment and performance appraisal.
3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration.
4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.
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