What should I do as a waiter at Chaozhou Lu’s Mom? I have never been a waiter and have no experience. Thank you.

It doesn’t matter if you don’t know anything, but you must be able to smile. When you see a guest, you must say hello with a smile. Do not compete with the guest for passage. Let the guest go first. You must be polite and serve the guest. In the sex industry, you must be able to smile, be polite to leaders and colleagues, and ask colleagues for advice modestly. You may not understand anything on your first day at work, but you must keep smiling at all times. There will be an old colleague to guide you. , don’t be nervous and do it well. Everyone will relax for the first time and do well when they do it.

Or you can refer to the following points:

1. Be good at it. Talk. Restaurant waiters provide direct customer service, so they must be hospitable and outgoing, so that they can promote the restaurant's dishes well and maximize their income. In the housekeeping department, the requirements in this regard will be lower.

1. Diligence. Work under the leadership of the restaurant manager, and do a good job in table booking, zero-hour reception services and sanitation and cleaning. Maintain the hygiene of the restaurant,

2. Seriously. Make preparations before meals, check whether restaurant equipment and tableware are in good condition, equip utensils according to specifications, arrange tables, and beautify the environment.

3. Be self-restrained. Be civilized, courteous and hospitable. Be welcoming when you come and say goodbye when you go, serve with a smile, and patiently answer questions raised by diners.

4. Appearance is dignified and generous. Pay attention to personal appearance and appearance, keep your clothes neat and tidy, wear makeup and hair, stand upright, and smile.

5. Be strict with yourself. Strictly implement service specifications and operating procedures, and grasp the timing of serving dishes. Dishes are served in order according to the type of dishes. It is necessary to report the name of the dish accurately and clearly, take the initiative to introduce the characteristics of the meal, and control the speed of serving.

6. Work proactively, be careful, and be smart and eye-catching. After the guests have finished their meal, they should issue a "meal order" in a timely manner and collect the dining fee according to the situation. The accounting unit should take the initiative to ask the relevant personnel to sign to avoid wrong receipts or "random orders". Some guests in the restaurant will eat "overlord meals". .

7. Strong sense of responsibility. After the guests leave, promptly check the tableware items and keep them clean. If items found to be left behind by a guest should be handed over to the restaurant director (manager) or the service desk, they should be handed over to the guest as soon as possible.

8. Be humble. Continuously summarize and improve in service work, report questions and opinions raised by dining guests, and report urgent matters to superiors to continuously improve service work.

9. Have a broad range of knowledge, especially in food nutrition. Guests asked if they could help. . This makes guests feel that the waiters in this restaurant are well-educated. I have a good impression of the restaurant.

10. Have good psychological endurance. Because you have to face both guests and your superiors. If you do not do well, you will receive complaints from guests and criticism from leaders. So you need to have good mental endurance.