What are your experiences of "details determine success or failure"?

Eight classic examples of details determining success or failure

1, the girl who washed the toilet

A young girl went to Tokyo Imperial Hotel as a waitress, which was her first job when she got wet. But she never imagined that the boss would arrange for her to clean the toilet! The boss demands very high quality of her work: the toilet must be cleaned as new! What shall we do? Just accept the job. Or find another job?

An ancestor saw her hesitant attitude and quietly demonstrated it for her. When he washed the toilet as clean as new, he actually scooped up a bowl of water from it and drank it! The attitude of the ancestors towards work made her understand what work is and what responsibility is. From then on, she took the first step of her career beautifully and embarked on the road to success.

Since then, in order to test her self-confidence, prove the quality of her work and strengthen her professionalism, Noda Seiko has repeatedly drunk the water from the toilet she scrubbed. 1987, Seiko Noda was elected as a member of gifu county, the youngest member of the county at that time. 1In July 1998, he served as the first cabinet post minister of Keizo Obuchi, and was the youngest cabinet member in Japan.

2. Zong Houqing-How many teeth does a mineral water bottle cap have?

Although we often drink mineral water, you won't care. Just unscrewed mineral water bottle, there will be several teeth on the bottle cap. If I test you with this question, you will sneer, because this question is too meaningless.

A TV station made an exclusive interview with Zong as a guest. Not many people know about Zong, but almost no one has not drunk his product-Wahaha. The 42-year-old Hangzhou native started his own business and worked as a farm farmer for 15 years. He planted seedlings, dried salt, picked tea, burned bricks and sold popsicles on a tricycle ... In just 20 years, he created a business miracle, turning a school-run enterprise with only three employees including him into a giant in China beverage industry.

About his entrepreneurship, about the Wahaha team, about the casting of national brands ... After asking many questions that everyone is interested in, the host suddenly took out a bottle of ordinary Wahaha mineral water from behind and tested Zong's three questions.

The first question, "How many threads are there in the bottle of Wahaha mineral water?"

Four laps. Zong Houqing replied without thinking. The host counted, and it was four laps.

The second question, "How many threads are there in the bottle of mineral water?"

Eight roads. Zong Houqing still answered without thinking. The host counted and there were only six channels. Zong Houqing told her with a smile that there were two more on it.

These two questions are not baffled, and the host is unwilling. She unscrewed the mineral water bottle, looked at the bottle cap in her hand, hesitated for a moment, and asked the third question: "Can you tell us how many teeth there are on this bottle cap?"

The audience looked at the host in surprise, wondering what medicine she was selling. Many people rushed to the TV recording scene just to catch a glimpse of this legendary figure. Some people have also prepared many questions and asked Zong for advice. However, the host spent precious time asking such a boring question.

Zong Houqing smiled and said to the host: "You have observed it very carefully, and this question is very tricky. I tell you, an ordinary mineral water bottle cap generally has 18 teeth. "

The host stared suspiciously. "Do you know this? Let me count. " The host counted it again, and it was really 18. I counted again, and it was still 18. The host stood up to make the final summary of the program. "The myth of wealth is always curious. An entrepreneur with a net worth of over1700 million yuan manages dozens of companies and a team of more than 20,000 people, and has developed and produced dozens of kinds of beverage products. How complicated are the daily affairs that need to be decided? However, he even knows a few teeth on the bottle cap of his mineral water like the back of his hand. Perhaps we can see how he succeeded step by step. "

People suddenly realized that there was warm applause on the field.

If you compare what you are doing to a bottle of mineral water, do you know how many teeth there are on your bottle cap? Zong Houqing knows that if you want to succeed, you should also know.

3, Zhang Ruimin-take small things as big things to do.

Haier, led by Zhang Ruimin, is now famous, but its management was a mess. After Zhang Ruimin entered Haier, the first rule was "No defecation anywhere", which shows Haier's past situation.

1985, Haier started internal management, and compiled a 654.38 million-word quality assurance manual for this purpose, and formulated 12 1 management standard, 49 working standards and 1008 technical standard. Zhang Ruimin set out to sort out the interior of the enterprise. He was willing to make great efforts and spend a lot of money to make small things into big things, which led to today's achievements.

4. The story of horseshoe nails-King Richard of England

"Lost a nail, lost a horseshoe;

Lost a horseshoe and folded a war horse;

Fold a horse and lose a king;

Lost a king, also lost a war;

Lost a war and lost an empire. "

This is a famous English ballad, and the story mentioned in it really happened in history.

It was in 1485 that King Richard of England faced an important war, which was related to the life and death of the country. Before the battle began, the king asked the groom to prepare his favorite war horse. The groom immediately found the blacksmith and told him to nail the horseshoe to the horseshoe. The blacksmith nailed three horseshoes first, but when he nailed the fourth, he found that there was still a nail missing. Of course, horseshoes are not strong. The groom reported the situation to the king. Seeing that the battle was about to begin, the king rushed back to the battlefield without taking care of the fourth horseshoe.

On the battlefield, the king rode a horse and led his soldiers to the front, running from side to side and bravely killing the enemy. Suddenly, a horseshoe fell, the horse fell back to the ground, and the king was badly hurt. Before he grabbed the reins again, the frightened beast jumped up and ran away. When the king fell, the soldiers fled for their lives, and the whole army fell apart in an instant. The enemy took the opportunity to fight back and captured the king in the battle. Only then did the king realize the importance of nails. At the moment he was captured, he cried painfully, "Nail, horseshoe nail, my country will be overturned on this horseshoe nail!" " "This battle is Bosworth. Richard III lost the whole of England in this battle.

Practice is like walking on thin ice, trembling, lax thinking, causal cycle.

5, Lv Yuan false-sincere in terms of seeing big.

According to Yuquanzi, when Lv Yuan was appointed as the capital of Du Dong, a Chu Shi often played chess with him. Once, two people were fighting, and suddenly the official document came. Lv Yuanying had to leave the chessboard and go to the case-solving to read the official documents. The chess player took the opportunity to secretly move a chess piece and finally defeated Lu Yuanying. In fact, Lu Yuanying has seen that he moved the chess pieces, but he doesn't make any sense. The next day, Lv Yuan asked the players to make a living elsewhere. Others don't know why he was fired, and he himself doesn't know why he was fired. When he left, Lv Yuan also presented money and things.

Lv Yuanying dismissed the chess player because he found his dishonesty in the way a chess player moves and a deceptive little gesture. Honesty is also called sincerity and trustworthiness. Honesty is an intangible asset of life and an important part of ideology and morality. "People can't stand without faith", people who are dishonest can't be good people, and it's hard to live. It is very dangerous and terrible to associate with dishonest people.

Moving chess pieces seems trivial and doesn't seem to be worth taking seriously. But small things are not small, and small things can see big things. Honesty is a virtue and a valuable kindness; But dishonesty is a kind of evil virtue, and the root of countless misfortunes and disasters in the world is bred and triggered by evil virtue. There is no insurmountable gap between small and big.

6. The story interviewed by Ford

A butterfly flapping its wings in Brazil may cause a tornado in Texas, USA.

It is no exaggeration that a trivial action may change a person's life. It can be proved as an example. Ford Company of the United States is famous in the world, which not only makes the American automobile industry in the forefront of the world, but also changes the national economic situation of the whole United States. Who would have thought that Ford, the creator of this miracle, entered the company with a simple action of "picking up waste paper"?

At that time, Ford had just graduated from college, and he applied for a job in a car company. Several people who applied together have higher academic qualifications than him. Ford felt hopeless when others interviewed him. When he knocked at the door and walked into the chairman's office, he found a piece of paper on the floor at the door. Naturally, he bent down and picked it up. Looking at it, it turned out to be a piece of waste paper and threw it into the garbage basket. The chairman sees all this in his eyes. Ford just said, "I'm here to apply for Ford." The chairman issued an invitation: "Very good, very good, Mr. Ford, you are hired by us." This decision that surprised Ford actually came from one of his casual actions. From then on, Ford began his brilliant road until he changed his name to the company and made Ford famous all over the world.

A salesman of Ping An Insurance Company also had a surprise similar to Ford's. He visited the general manager of a company many times, and finally he was able to sign the bill only because he picked up a piece of waste paper on the ground and threw it into the trash can on his way to the general manager's office. The general manager said to him, "I watched all morning (through the window glass) to see which employee would pick up waste paper, but I didn't expect it to be you." Before this meeting with the general manager, he was "left hanging" for more than three hours, and many colleagues were vying for this big customer.

The harvest of Ford and salesman seems to be accidental, but it is inevitable. Their subconscious actions come from a habit, and the habit formation comes from their positive attitude. This is just as the famous psychologist and philosopher william james said: "Sow an action and you will reap a habit;" Sow a habit and you will gain a character; Sow a character and you will reap a fate. "

In fact, the "butterfly effect" used by scientists to vividly illustrate chaos theory also exists in our lives: a bold attempt, a bright smile, a habitual action, a positive attitude and a sincere service can all start from an unexpected starting point in life, which can bring far more than a little joy and superficial return.

Whoever can catch the "butterfly" that is beneficial to life will not be abandoned by society.

7. archibald-four dollars a barrel

Once upon a time, in the American Standard Oil Company, there was a clerk named Akibot. When he stays in a hotel on a long trip, he always writes down the words "four dollars a barrel of standard oil" under his signature, and signs his name on letters and receipts. You must write these words down. So he was called "four dollars a barrel" by his colleagues, but his real name was not called out.

Rockefeller, the chairman of the company, said after learning about the incident, "I want to meet the employees who have worked so hard to promote the company's reputation." So I invited archibald to dinner.

Later, Rockefeller stepped down and archibald became the second chairman. This is something anyone can do, but only archibald has done it, and he is determined to enjoy it. There must be many people who laughed at him who were more talented and capable than him, but in the end, only he became the chairman.

8. Wang Yongqing who started from small things

Speaking of Wang Yongqing, the richest man in Taiwan Province, almost everyone knows. He pushed Taiwan Province Plastics Group to the top 50 chemical industries in the world. At the beginning of his business, what he did was just a small business selling rice.

In his early years, due to his poor family, Wang Yongqing couldn't afford to study, so he had to go into business. Wang Yongqing, 16 years old, came to Kaimi store in Chiayi from her hometown. At that time, there were nearly 30 rice shops in the small Chiayi, and the competition was fierce. At that time, Wang Yongqing, who had only 200 yuan's money, had to rent a small pavement in a remote alley. His rice shop is the latest and smallest, not to mention its popularity and no advantage. In the new opening day, business is deserted and there is no door.

At first, Wang Yongqing knocked on doors with rice on his back. At the end of the day, people are not only exhausted, but also the effect is not very good Who will buy rice sold by vendors? But how can we open the market? Wang Yongqing decided to break through every grain of rice. At that time, in Taiwan Province Province, farmers were still working by hand. Due to the backward technology of rice harvesting and processing, many pebbles and other sundries are easily mixed into rice. It is inconvenient for people to wash rice several times before cooking. But everyone is used to it, used to it.

Wang Yongqing found a breakthrough from this cliche. He and his two younger brothers started work together, picking up the chaff, gravel and other sundries mixed in rice bit by bit, and then selling them. At that time, the housewives in the town said that the rice sold in Wang Yongqing was of good quality, which saved the trouble of washing rice. In this way, the business of the rice shop is booming day by day.

Wang Yongqing is not satisfied with this. He still has to work hard on rice. At that time, customers came to buy rice and shipped it home by themselves. This is nothing to young people, but it is a great inconvenience to some old people. Young people, on the other hand, have no time to do housework, and the customers who buy rice are mostly elderly people. Wang Yongqing noticed this detail and took the initiative to deliver the rice to the door. This humanized service measure is also very popular. At that time, there was no "door-to-door" service, and adding this service was tantamount to a pioneering work.

Wang Yongqing didn't send the rice to the customer's door, but also poured it into the rice jar. If there is old rice in the rice jar, he will dump the old rice, clean the rice jar, pour the new rice in, and then put the old rice back upstairs, so that old rice will not deteriorate because it has been stored for too long. Wang Yongqing's excellent service deeply touched customers and won many customers.

If you send rice to a new customer, Wang Yongqing will carefully write down the capacity of this family's rice jar, and ask how many people in the family eat, and how many adults and children eat, and estimate the approximate time for this family to buy rice next time, and write it down in a notebook. At that time, he will take the initiative to send the corresponding amount of rice to the customer's home without waiting for the customer to come to the door.

Wang Yongqing's meticulous and pragmatic service lets Chiayi people know that there is a well-selling Wang Yongqing in the alley at the end of Mishi Road, which is delivered to your door. With the increasing popularity, Wang Yongqing's business is more prosperous. In this way, after more than a year of capital and customer accumulation, Wang Yongqing set up a rice mill, rented a house several times larger than the original in the busiest street, paved the street, and built a rice mill in the back.

In this way, Wang Yongqing started his career as the richest man in Taiwan Province from Xiaomi Store.

Wang Yongqing's successful example shows that we should not think that creation must be vigorous and earth-shattering. Doing a job as small as a grain of rice well is also a kind of creation.