Call to make an appointment for an interview.

Some hr will make an appointment for an interview by phone. Only by mastering the skills of telephone appointment interview can we successfully make an appointment for job seekers to come to the interview on time. The following are the skills I shared for telephone interview, which I hope will be useful to you.

Skills of telephone interview: pay attention to tone. As a professional HR, you should show a professional attitude when notifying job seekers for an interview. First of all, you should pay attention to tone and speed of speech. No matter what you put in or what we take the initiative to find, you should be sincere, because at this time you represent the company, and the person on the other end of the phone is the partner you invited to join the company. There is no need to act like you owe someone. In addition to sincerity, you can briefly introduce the company if necessary.

Skills of telephone interview: pay attention to wording, courtesy and respect. In addition, the telephone invitation interview should be as concise as possible, not too verbose. Once you show an eager and skeptical attitude, it shows that you are not confident in the job seeker. Telephone appointment is not better than direct interview, because when you invite job seekers, smart job seekers are also interviewing you, and all this is not shown by manners, but by words, so your tone of voice, fullness and speed of speech are all affecting the judgment of job seekers.

Skills of telephone interview: attention to detail determines success or failure. It is best for HR to communicate with the other party in a caring manner on the phone and ask when it is convenient for the interview and where it comes from. Then set the interview time, tell the detailed location and ask the other party if they know the route. You can send the detailed route to the job seeker's mailbox or mobile phone.

Try not to involve sensitive content such as salary in telephone communication. If asked, you can answer if you are not sure. I'm just the front desk here You can ask the interview supervisor for details during the initial test, and there will be a detailed answer. ?

If the interviewer can't arrive on the interview date stipulated by the company, please let us know:? The company has sent you an email informing you of the interview. If you still have this intention, please contact the human resources department by phone to ask if there are any vacancies in the interview position and make an appointment for an interview. .

Step 1: Call to make an appointment for an interview. Confirm the identity of the other party and ask whether to answer the phone:

Example:? Hello, is this XX? I'm XXX, the recruitment manager of the human resources department of XX enterprise. Can you talk now?

It is very important to confirm the identity of the other party, and it is very troublesome for leaders and colleagues to follow.

Tell the applicant that you are from the human resources department of XX enterprise, and you will probably understand the purpose of calling.

Tell the other person that you are in charge, and the candidate will naturally feel valued.

Asking whether it is convenient to answer questions not only considers that candidates may be entangled in various things, but also expresses a kind of respect.

Second, explain the source of resume and introduce the company and position:

Example:? We received your resume on XX website, and you applied for XX position. Do you remember? XX enterprise is a company (all advantages), and our position is mainly responsible for (important positions)?

If it is a resume of search, what can you say? We received a copy of your resume on XX website, which was recommended to us by XX website? ,

If the resume is submitted by the applicant, the company and job introduction can be exempted.

Three. Confirm the candidate's intention to apply for a job and make further guidance and communication;

Example:? What did you mainly do before? What are you going to do in the future? We also do XX work in this position. After receiving the resume, we also recommended it to the manager of the technical department. He thought it was quite suitable, so he wanted to make an appointment with you for an interview?

Try to understand the applicant's willingness to apply for a job, so as to avoid preconceptions.

Give the candidates confidence, suggesting that they are likely to pass the interview. Nowadays, excellent candidates often receive n interview invitations in one day, which can improve the attractiveness of the interview and guide the other party to make a choice.

I was told that it was an interview with the technical department, and the interview arrangement only needed to come to the company once. Candidates hate businesses? Looking for a needle in a haystack? Or similar to leaderless group discussion? This screening method implies that candidates have become the key consideration of enterprises.

Fourth, make an appointment for an interview and inform the interview location:

Example:? Tuesday or Wednesday, when is convenient for you? How about XX? I will send an email to your XX mailbox later, and I will explain the interview time, place and itinerary to you. I will leave my contact information in the email, and feel free to communicate with me if you have any questions. If you want to change the interview time temporarily, please call me in advance, and I'll see if I can communicate with the department manager and arrange another interview time. ?

Setting a range of interview time (closed selection) can not only give candidates a choice, but also properly control the arrangement of interview time.

Need to confirm the email address with the candidates to avoid the mail not arriving smoothly;

Some people give up the interview opportunity because of other reasons that conflict with the interview time. We told the candidate that we could arrange another time and give him another interview.

Verb (abbreviation for verb) answers the questions that candidates are extremely concerned about:

Frequently asked questions: salary and benefits, job content, required skills, business trip or not, company nature, and employment methods.

Answer strategy

1, salary and benefits:? This position adopts broadband salary system, and the specific salary needs to be confirmed by the manager of the employing department. However, we have also considered your work experience and your salary expectation comprehensively. I believe that if the ability meets the job requirements, we will make proper arrangements for the salary. ?

2, job content, required technology: short answer, the interviewer does his homework in advance.

3. Business trip or not: judge the candidate's business trip tendency, answer truthfully, and introduce the business trip subsidy policy of XX enterprise by the way (compared with ordinary enterprises, the difference compensation of XX enterprise is still competitive)

4. The nature of the company and the way of employing people: Applicants are more concerned about whether the company is outsourced or whether it is a regular employee.