May work summary format template

Monthly work summary format template 1

First, adapt to the characteristics of office work with a down-to-earth working attitude.

The office is an imp

Monthly work summary format template 1

First, adapt to the characteristics of office work with a down-to-earth working attitude.

The office is an important hub of the company's operation. It coordinates and communicates with many jobs inside and outside the company, thus giving information, which determines the complexity of office work. Every day, besides work, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent, so I have to rest assured and get rid of the work at hand first, so these temporary things take up a lot of my working time, and often at the end of a busy day, I don't do what I originally planned to do. But the work at hand can't be delayed. I owe money today, and I have other work to deal with tomorrow. Therefore, I often make up lessons during my break and bring some homework home to write.

There are few people in the office, and the workload is heavy, especially there are many meetings in the company, which requires the unity and cooperation of the employees in the department. During this month, when I met various activities and meetings, I actively cooperated with my colleagues in the department to do a good job in meeting affairs. I tried my best to do it in every place, no matter how much I did, I only hoped to complete the activities successfully.

Second, do your duty and do a good job.

Over the past month, I have mainly completed the following work:

1, strict document requirements

(1) official documents shall be read in turn and filed in time. The circulation and reading of documents are strictly in accordance with the company's rules and regulations and the requirements of ISO standardization process, to ensure the timeliness of planning and circulating all kinds of documents, and to convey the spirit of superior documents to grass-roots institutions in time to ensure the smooth implementation of government orders. Responsible for filing, keeping and consulting the documents after reading.

(2) There is no mistake in posting. Do a good job of issuing documents for the branch, be responsible for document typesetting, revision, attachment scanning, red text distribution and e-mail, and assist all departments to check the issued manuscripts. The company sends a large number of documents, sometimes sending multiple documents a day. I carefully examined the manuscripts one by one to ensure the quality of the documents. At the same time, he is responsible for drafting office documents, various activities and meeting notices.

(3) Prepare office meeting materials and arrange meeting minutes. Check the implementation of monthly plans of all departments at the end of each month, collect monthly summaries and plans of all departments, write the work review of the month, compile the office meeting materials into a book for the reference of the general manager's office, sort out the meeting minutes in time after the office meeting, and send them to all departments for reading after being revised by the general manager.

2, the intensity of supervision work

Supervision is an effective means to ensure the smooth implementation of company decrees. Since the beginning of this year, as the main executor of the supervision team, after revising and perfecting the supervision work procedures and institutionalizing the supervision work into red, the supervision work has been intensified through oral and written forms. Pay special attention to the matters assigned and approved by the company leaders, the grass-roots units implement the spirit of the superior company, the temporary work assigned by the leaders, and report to the general manager's office regularly.

3, internal and external publicity effect

Propaganda work is an important means and window for the company to establish social image inside and outside the system. In terms of internal publicity this year, we mainly plan to write a branch briefing, do a good job of soliciting contributions with the help of newspapers, and assist in the compilation and distribution of blackboard newspapers. In terms of external publicity, I have completed the release of the branch name change advertisement, the company birthday advertisement and the New Year's Day advertisement, and basically publish information in the newspaper every month.

4. secretarial work.

The position of secretary is a position of great responsibility. Many requests for instructions and work reports from various departments are submitted to the general manager's office through my hands, and some of them need to be kept confidential, which requires me to be careful and patient in my work. All kinds of documents submitted by various departments and institutions to the general manager's office are submitted in time, and all kinds of work assigned by the general manager's office are completed in time, and they are responsible to the general manager's office and relevant departments. Because of the particularity of this position, in order to better serve the leaders and ensure daily work, I basically get off work at 6 o'clock every day. Sometimes I have to work overtime when I meet a temporary task. I don't complain, and I finish my work seriously.

5. Actively participate in corporate cultural activities.

Actively participate in the planning and organization of four clean-ups outreach training, staff family meetings, provincial games, Mid-Autumn Festival climbing activities, competitions and other activities, and contribute to the company's corporate culture construction and cohesion project.

In the face of new tasks and pressures, I will also meet new challenges with a new look and a more proactive attitude, play a greater role in my post and make greater progress.

Monthly work summary format template 2

February coincides with the New Year. Although the housekeeping department is in the off-season, it seems a little busy due to the arrival of various festivals. There are two major festivals in February, Spring Festival and Valentine's Day, and the housekeeping department has also taken corresponding profit-making measures. The personal work summary report on February 20, 2008 is as follows:

1. Pay a return visit to old customers during the festival and give condolences such as fruits and dried fruits.

2. Make personal work plan, and make rest arrangements for employees during holidays. In addition to ensuring normal work, the most important thing is to do a good job in the reception of the Spring Festival and ensure the hygiene of the canteen.

3. Save energy and reduce consumption. The Housekeeping Department experienced an increase in low-value consumables in June+20-February, 5438, so the Housekeeping Department took corresponding measures in June+20-1October, 5438. All employees signed a letter of guarantee to ensure that they would not take or waste disposable articles in the hotel, and tried to recycle disposable articles, which saved the current hotel and achieved certain results. This is the result of the cooperation of Qi Xin, a domestic worker.

4. Adjustment of human resources. Two employees have been adjusted. Because two clerks resigned and left after the Spring Festival, in order not to affect the reception work in the peak season of 20-2008, we will enter March immediately after the New Year, and we will enter the peak season one month later. A series of new problems appeared in the training of new employees. We recruited two clerks in time to train employees in the off-season to prepare for their future work. Dismiss an employee who is not suitable for hotel work. After a period of training, employees have improved, but after a long time, they will bring their work emotions to the guests and cause their dissatisfaction. In order not to affect the overall work of the housekeeping department from 20 to 2008, he was dismissed.

5. Maintenance of facilities and equipment. This month, the engineering department repaired the problems left over from the 20-year project. In addition to the unfinished wood surface, major engineering problems were repaired, and the unfinished parts were repaired in 2006 and 3008. 3026。 The odor in Room 3028 has not been solved. The pipeline shaft in the bathroom outside 60 15 was not locked, and 30 18. 30 19 wind wall is extremely cold in winter, so it should be considered as thermal insulation wall in 20-2008.

Monthly work summary format template 3

It's the end of the month again I have finished some work this month, but there are still some problems. The personal summary report is as follows:

I. Work tasks

1, recruitment. This month, I continued to recruit people on Huaxi Talent Online and made several phone calls, but only two people came for an interview. One of them is not suitable to stay in the company because of his personality, and the other feels confident during the interview, but he has no secretarial experience, so his statement is contradictory to reality.

2. Continue to improve the system. The office has completed some systems, but there are still many systems to be improved. This month, the management and collection of office supplies were completed, and the purchase and collection of office supplies were stipulated. At the same time, I also established a ledger registration of office supplies, which registered all the existing office supplies, and registered all the warehousing, picking and inventory in the future, and distributed and managed them.

3. classify the data in the computer, classify them by department, and classify them for easy reference and management. Some paper materials have also been sorted out for future archiving.

I started to write the company's development plan, but I don't know how to start. There are still big problems with the outline and materials.

5. I went to the material market for a long time and learned some materials. Have a necessary understanding of sanitary ware and floor tiles.

6. We have designed a questionnaire about customer satisfaction with our company. When handing over the house in the future, please ask the customer to evaluate our company's service. What we do badly will be improved as much as possible in the future, and customer satisfaction is our goal.

7. Participated in two trainings, one was sales and the other was etiquette. Through training, I learned a lot about sales and etiquette, and understood what etiquette should be paid attention to when communicating with customers and how to communicate.

Second, the problem.

1, Recruitment: The recruitment channel is still very narrow and the form is not optimistic. I will insist on looking for resources online in the future.

2. documentation. I'm not sure whether the filing of documents should be quarterly or annual, and I'm also confused about the number of documents. I don't know how to start. At present, I have relatively few files, and there are no files handed over by other departments. I will make a file management system next, and make it clear. Whether the files of the finance department should also be handed over to the administration department.

3. For the company's development plan. At the moment, I don't know how to write. At present, I am thinking of an outline and then loading the data, but I don't have some basic data in my hand. Development planning involves market analysis, industry analysis, financial situation and so on, so I am still very confused about this piece at present, so I need to check more information and write slowly.

4. Do administrative work. At present, I have basically understood how to do administrative work. Administration is a big housekeeper, taking care of everything, and I seem to be just about to enter the protagonist at the moment. I've never been in the right position before. Although I am an administrative assistant, I am the only one in the administrative department, so I have to bear the responsibility and fulfill the obligations of the administrative department. But I really don't understand how to manage it in my work and how to use my rights to implement the company's system well.

5. After two trainings, the development company wants to truly dressing the and change its mental outlook, so employees are required to show the company's mental outlook and pay attention to etiquette in details.

6. Self-weakness. I always thought I was a careful person, but I made many mistakes last month.

① Work summary. Last month's work summary, on the one hand, was due to too much work on 1 month 1 day, so I typed an article conveniently, because it was too late and had a perfunctory attitude. On the other hand, we don't pay enough attention to work summary. We should sum up our own problems and then correct them. I made the lowest mistake and made a big mistake in writing. I won't make this kind of problem again.

② Not careful enough. I sent an email to the chairman last month, but I actually typed the wrong word, which fully explained my carelessness. I didn't check it. No matter what I do in the future, I will be more careful.

③ The foundation of practical writing is weak. Last month's training plan fully reflected this point. The format is completely wrong and irregular, but I understand where I am wrong and will pay attention to it in the future.

Combined with last month's work, I found many problems of myself, and I will try my best to overcome and correct these shortcomings. I hope I can make progress every month.

Monthly Work Summary Format Template 4

I was very depressed because I didn't get any practical results in my work in September. With the help of my colleagues and manager Wang, I turned grief into strength and strengthened my confidence. Recognize the reasons for this month's poor performance, pay more attention to adjusting your mentality in next month's work, and learn more about the sales skills of excellent property consultants in the same industry. The weak links in the work in September are summarized as follows:

1, failed to adjust their sales mentality well, always too eager for quick success and instant benefit, too focused on individual and company sales performance, and failed to do well in sales psychology and tactics.

2. Failure to grasp the customer's purchasing psychology and the highlights of attracting customers, and failure to give targeted explanations to customers, resulting in failure to understand the customer's purchasing psychology and so on.

3. There are too many explanations about the real estate, and there is no systematic analysis of the customer's needs, which leads to customers turning a deaf ear, and even a lot of information is not easy for customers to remember.

4. I have basically mastered the professional knowledge and comprehensive knowledge of real estate under the training of leaders, but I can't put it into practice well in sales skills and techniques.

The above items are summed up by my calm thinking and colleagues' analysis. I must always keep in mind the matters in my work next month and keep a good attitude towards every customer. Learn more about psychology while remembering and correcting the above mistakes. The so-called know yourself and know yourself. I believe that if we can determine the customer's demand for housing, after explaining the real estate, we will definitely have excellent results.

Monthly work summary format template 5

Month passed again, because the company decided to manage by region, so the company divided the regions at the meeting. From the end of-month, it is both an opportunity and a challenge for us to implement the management of simulated regional business units, but the current situation is not optimistic. Perhaps the market has shrunk, but it is definitely related to our lack of efforts.

To sum up, the monthly sales have the following points:

-/kloc-there were not many new customers in October, and the purchases of old customers also decreased. There is little new customer development, and some of them are still in the understanding stage. We should deal with this situation from different channels in the future. At this moment, the key is to cultivate potential customers, let them have more confidence and knowledge about us, and tap deeper information of customers.

Our sales skills are still lacking and our basic skills are weak, so we should strengthen our study. "Don't make excuses to find a way" is always advocated by our company and myself. At present, my potential is not enough, so I will always work hard, study hard, work hard and live hard, so that every day is full of expectations. Someone once said, "Attitude is everything". In short, my attitude towards work is to choose what I like. Since we have chosen this industry, there may be no way, but at present it is the only job we like, and we should make the greatest efforts for what we like. In this period of work, I think a positive working attitude is a necessary prerequisite for success, so we should be enthusiastic about our work 100%.

-Monthly work plan

The second half of the year will usher in a new sales focus, that is, regional division, which basically includes Daxing, Fengtai and Fangshan, with great potential. We have been running in these places before, but the results are not good. Through the regional division of the company, in the second half of the year, we will give full play to the strength of the team. This time, a team was formed in our region, including Yin Yun and Zhao Shuai, and me, Yin Yun and Zhao Shuai. They are all excellent business people. We are all working hard to learn from each other and make progress together. I hope to reach a new height and create a new world.

For the second half of the year, I expect that I need to improve my work in the following aspects:

1. Pay regular return visits to old customers to avoid the loss of old customers, and focus on tracking those potential customers the rest of the time.

2, strengthen the understanding of professional knowledge, so that when there is a customer consultation. At the same time, focus on strengthening the study of comprehensive theoretical knowledge and sales skills.

3. By communicating with old customers, we can get to know the customers around them. We should spread the net wider, and at the same time do our word-of-mouth publicity and product promotion well.

4. Do a good job of attracting new customers. We don't need to sell to every customer. We should cultivate them slowly and finally make their customers become our hardcore customers. At least people won't tell us their shortcomings when they ask. This is a success, and word of mouth is very important.

5. Do a good job in maintaining key customers. There is a "28 rule" in customer relationship, which is still very applicable to us. 80% of sales come from 20% of customers, and 80% of our sales come from 20% of products. Therefore, we must find ways to maintain key customers and constantly develop new customers, and expand the sales of other products while maintaining existing customers.

6. Do well the work arranged by the company, make every effort to complete the tasks specified by the company, persevere and forge ahead.

In short, we look forward to better performance and better results in the second half of the year. I hope we can all return home with a full load at the end of the year!

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