Excuse me, what is equipment 5S management?

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5S is a method of site management, which comes from the first letter "s" pronounced in Japanese SEIRI (arrangement), SEITON (rectification), SEISO (cleaning), EIKETSU (cleaning) and SHITSUKE (cultivation), so it is collectively called "5s". 5S activities can not only improve the production environment, but also improve the production efficiency, product quality and staff morale, which is one of the cornerstones of other management activities.

1, 5S site management content

5S site management includes five aspects: sorting, rectification, cleaning, cleaning and cultivation, including:

1. arrangement

Finishing is to separate necessities from non-necessities. Necessary items should be placed in designated locations, listed and managed by objectives. Unwanted items should be resolutely disposed of, and no other items should be placed on the post except necessary items. These discarded items may include raw and auxiliary materials, semi-finished products and finished products, equipment and instruments, fixtures, management documents, lists and documents. The main points are as follows:

Is it necessary to see everything? Do you have to say that?

(2) Distinguish between those that need immediate use, those that need temporary use and those that need long-term use;

Even if it is a necessity, it should be appropriate; Reduce the number of necessities to a minimum;

4 dispensable items everywhere, no matter who bought them and how expensive they are, must be resolutely disposed of, and never be soft!

⑤ Non-essential refers to things that are not needed in this place, but may be useful in other places, which does not mean "completely useless". We should find its suitable position.

When there is not enough space on site, don't consider adding more places, but tidy up the existing site, and you will find it is still very spacious.

correct

Except for the necessary items that can be taken away immediately, all the things that are littered and don't need to be temporarily placed without special instructions shall be investigated by the on-site management cadres (team leader, workshop director, etc.). This kind of rectification is equally important to every department. It is actually a science to improve efficiency. It studies how to get the goods immediately and how to put them back immediately. Storing things at will not speed up your work, but will double your search time. You must think and analyze how to get things done faster, so that everyone can understand the system and abide by it. Like this:

(1) Reduce the search time to zero;

② Any abnormality (such as loss or damage) can be found immediately;

(3) Other personnel can also understand the requirements and practices, that is, other personnel can quickly find items and put them back;

Different people do it, and the result is the same (standardization).

clear

It cleans the dust, dirt, debris, mud and sand in the workplace, environment, instruments and equipment, materials and tools. Create a spotless environment. All personnel in the company (including the chairman) should carry out this work together.

(1) It's best to allocate the area that everyone should be responsible for cleaning. When allocating areas, we must draw a clear line absolutely, and we can't leave unattended areas (that is, dead ends).

② Don't let employees who don't want to finish their duties seriously undertake more important tasks.

③ Everything is clean and tidy, customers are moved and employees are comfortable.

In a clean and bright environment, any abnormality, including a screw falling to the ground, can be found immediately.

⑤ Equipment abnormality can be found and solved in maintenance, and there will be no "strike" in use.

clean

Cleaning is a daily maintenance activity after "sorting", "rectifying" and "cleaning", that is, the formation of systems and habits. Every employee should check and confirm whether there is unhealthy phenomenon in his work area at any time, and correct it immediately if there is. A few minutes before going to work every day (as the case may be), all staff members should participate in the cleaning work so as to keep the whole environment in good condition at any time. You can't give up halfway after implementation, or you will return to the original chaotic state.

(1) It is very important to set an example and supervise the system;

It takes ten times as long to correct a bad habit once.

cultivate

Self-cultivation is to cultivate good work habits, organizational discipline and professionalism of all employees. Every employee should consciously form the habit of observing rules and regulations and work discipline, and strive to create a good atmosphere in the workplace. If the vast majority of employees can implement the above requirements, individual employees will abandon bad habits and turn to good development.

(1) Learn, understand and try to abide by the rules and regulations, so as to make them a quality that everyone should have;

(2) The enthusiasm of leaders to help and the efforts of self-discipline by leaders are very important;

③ People need to have a higher spirit of cooperation, dedication and professional ethics;

④ Mutual trust and transparent management;

⑤ Be brave in introspection, think for others and serve others.

In recent years, with the deepening of people's understanding of this activity, some people have added two contents, such as "persistence and habit", which are called 6S or 7S activities respectively.

Second, the important role of 5S site management

The significance of 5S site management to enterprises can be recognized from the following aspects.

(1) The workplace is clean and tidy. The enthusiasm of employees has improved, and there are more and more loyal customers. The company's popularity is constantly rising, and many people come here to visit and study, which has expanded the company's popularity and sales.

(2) Employees can have a strong sense of quality. According to the production requirements, use it according to regulations, find out the quality hidden trouble as soon as possible and produce high-quality products.

(3) Inventory can be reduced. The failure rate of the equipment is reduced, and the search time and waiting time of the workpiece are reduced. As a result, the cost is reduced, the efficiency is improved, and the processing cycle is shortened.

(4) People correctly carry out what has been stipulated. You can work immediately in any position, which has effectively promoted the development of standardization work.

(5) "Artificial environment, environment education". Through the study and observance of sorting, rectifying, cleaning, cleaning and self-cultivation, employees will become a company with moral cultivation, and the environmental outlook of the whole company will also change.

50 Questions and Answers of 5S Management

1q: Where is the entry point for the implementation of 5S management activities?

A: It depends on the specific situation of the enterprise. Among the enterprises that the author counseled, one started with improving the environment of staff canteen, sink and laundry table, and invested a small amount of money to sort out the environment closely related to employees' interests, so as to narrow the distance between employees' psychology and "5S management activities". Another company started from the equipment spare parts warehouse, and with the close cooperation of the factory, it took 13 days to turn this warehouse into an amazing model area. The 5S management activities of these two enterprises have achieved great success.

Q: Is there any priority in the implementation of 5S management activities?

A: Yes, and it is very important to implement it step by step. On the contrary, it is likely that improper "execution" will cause great resistance, get twice the result with half the effort, or even give up halfway. According to the steps listed in this book, we must make adjustments according to the situation of the enterprise and the problems encountered in implementation, so as to get twice the result with half the effort and achieve good results.

3 Q: There are generally three ways to implement 5S management: organizing learning and implementing it by yourself; Ask someone to give a lecture and do it yourself; Please consult the consultant to implement the whole process. For small and medium-sized enterprises, there may not be much money to ask consultants to guide the implementation, and it is often difficult to implement 5S management activities well. How to solve this contradiction?

A: Without a comprehensive, in-depth and operational 5S management activity implementation book, it is not easy to implement it by yourself. In addition, it is not enough to have knowledge, but also need rich experience in the implementation of 5S management activities in order to better deal with the problems encountered in the implementation process. For the sake of funds, it is a preferable choice to invite consultants to give lectures in the factory and give them on their own, and invite consultants to the factory for guidance for a few days at an appropriate time.

Q: What qualities, levels and concepts do members of the 5S Management Implementation Bureau need?

A: The person in charge of the bureau should have prestige and be convinced of the benefits of 5S management activities. Most of the other members are the leaders of the main executive departments, plus officers and clerks who are good at communication.

Q: How to implement 5S management activities easily and happily?

A: This is not an easy and pleasant thing. On the contrary, it is a very hard job. Who can improve a person's quality easily and happily? However, proper steps and methods will make 5S management activities move forward relatively smoothly.

Q: What are the quick and effective ways to implement 5S management activities?

A: Asking an experienced consultant for consultation is the quickest way. As for the "effective" theory, we should choose the appropriate methods and steps according to the specific situation of the enterprise.

7Q: Should 5S management activities be promoted from top to bottom or from bottom to top?

A: From top to bottom. 5S management activities are not spontaneous activities of employees.

8 Q: Will the implementation of 5S management activities bring huge profits to enterprises?

Answer: If the question is changed to "Will effectively promoting 5S management activities bring huge profits to enterprises?" The answer is "no doubt".

9 Q: What misleading may be caused by the implementation of 5S management activities? What impact will it have on the enterprise mechanism?

A: From the question and answer in this book, we can see that there are many misleading possibilities. So it is very important to find a good book or an experienced consultant to give lectures. 5S management activities have no adverse effects on enterprise mechanism.

10 q: do 5S management activities apply to all companies?

Answer: It is applicable to all production enterprises. Of course, there are many factors that can make good grades. For example, whether the top leaders are determined, whether the implementers are experienced and so on.

1 1Q: When is the best time for the company to carry out 5S management activities?

A: Generally speaking, it is not in the peak production season when everyone is overwhelmed by orders, nor in the period when things that do not shake the morale of the army (such as major personnel changes) occur.

12 q: will the implementation of 5S management waste more time on surface management?

A: Time spent on "superficiality" will be rewarded several times or even dozens of times.

13 q: everything has both personality and personality. 5S management activities emphasize team spirit and require all employees to be orderly and standardized. Will it affect the development of individual intelligence? Will it restrict personal freedom?

A: It will not affect the play of personal intelligence. 5S management activities only require standardization and high efficiency of the "stereotyped part" in daily work. There is no limit to the work that requires wisdom. As for whether to restrict personal freedom, the "freedom" that only cares about one's own convenience, ignores the convenience of others and ignores the overall interests will be restricted. I think it is better to improve people's quality and form a good habit of doing things according to regulations than to restrict personal freedom. When an individual's pursuit of "freedom" damages the overall improvement of the team, such a person is superfluous to the team.

14 q: can 5S management activities be considered as a "panacea" for production management?

A: No. Production management system includes order management, purchasing management, warehouse management, process management, production planning, schedule control and other subsystems. The 5S management activity is the basic project to standardize the on-site and existing things, get rid of carelessness and improve people's quality, and does not specifically change these subsystems. Of course, the implementation of 5S management activities will objectively have a good impact on the production management system.

15 q: can 5S management activities cover all the management of the enterprise?

Answer: All employees should participate in 5S management activities, so that people's quality can be improved, work can be more efficient and work quality can be guaranteed. In this sense, 5S management activities cover all the management of enterprises.

16 q: for the team leader who can't leave his post, how to conduct 5S management assessment for his subordinates in the production process?

A: First of all, what is the extent to which you can't leave your post? It doesn't matter if you leave for a while, like some equipment operation posts, it is natural to patrol from time to time. If you can't leave your post in one second like an assembly line, it is impossible to conduct 5S management assessment for subordinates in the production process. At this time, it should be considered to be assessed by other personnel. In addition, it should be noted that the assessment is multi-level and should be comprehensively evaluated in combination with the assessment of workshops and factories. For example, in the unscheduled inspection organized by the factory, if someone's responsible area is judged to be insufficient, the employee will be deducted.

17 q: have any enterprises on the verge of bankruptcy come back to life by implementing 5S management activities?

A: 5S management activities will bring great results, but it may be too late to implement 5S management activities when bankruptcy is imminent. Be prepared for danger in times of peace, it is suggested that enterprises should carry out 5S management activities, practice their internal strength and stay one step ahead of their competitors before getting into trouble.

18 q: the supervisor can set the benchmark of "want" and "don't want". What should I do if something happens that is not suitable for certain positions?

Answer: communicate with subordinates as much as possible and work out reasonable and feasible benchmarks. If there are any inappropriate terms, please correct them as soon as possible.

19 q: 5S management activities include five aspects, but ultimately it lies in literacy, and the improvement of literacy cannot be improved by some systems. Is it also applicable to enterprises with poor general literacy of employees?

Answer: 5S management activity is an activity of "changing scenes and improving people's quality", and good quality is established through 5S management activity.

Q: What activities would be better to carry out 5S management activities?

Answer: 5S management activity itself is a hard work, and more energy should be put into it. Of course, in the implementation of 5S management activities, some activities, such as strengthening month, courtesy month and energy-saving month, will make the implementation of 5S management activities achieve more satisfactory tangible and intangible results.

21q: Is the development of 5S management activities a part of establishing corporate culture?

Yes, and it is a very important part. Starting from the things around us and taking everything seriously, such a team will undoubtedly become a "devil's army."

Q: Can 5S management activities expand the sales of the company's products?

A: The product quality will be improved, the cost will be reduced, the service will be better and the sales volume will increase.

Q: How do marketers or field personnel participate in 5S management activities?

Answer: 5S management activities are basic projects, not teaching marketing skills and strategies. However, in order to visit customers and promote sales, make a "list of things necessary for going out" and check them one by one before going out to make sure that you don't say to customers: Sorry, I forgot one thing.

Q: When a newly established enterprise recruits talents at the initial stage, can it measure the personality of the applicant with the standard of 5S management?

A: I'm afraid there is no such standard. It is still recommended to recruit according to the requirements of job description in the organization. A person's quality can be changed through 5S activities.

Q: What should we pay attention to in order to avoid 5S management activities becoming a mere formality?

Answer: 5S management activities are easy to do for a while, but not easy to do for a long time. Human nature is "liking the new and hating the old", and long-term unchanging "things" will gradually make people lose their freshness and become a mere formality (just to cope). Therefore, 5S management activities need to be constantly innovated and strengthened, such as introducing "Visual Management Strengthening Month" and so on. In addition, after 5S management activities have a good foundation, it is a good choice to implement TPM (Total Production Management).

Q: 5S management activities should not become a mere formality. When 5S management activities have a certain foundation, how can workers keep the habit of obeying the rules? How to cultivate workers' habits?

A: It is not difficult to do it well for a while, but long-term persistence depends on the improvement of the quality of all employees. On the one hand, in the process of implementing 5S management activities, employees can truly appreciate the benefits brought by 5S management activities through specific improvement examples, so as to do it voluntarily; On the other hand, after 5S management activities have a certain foundation, 5S management activities have been deepened through various intensive months (such as visual management intensive month and courtesy activity intensive month).

27 Q: 5S management is a long-term process, and it is often difficult for many enterprises to finish it from beginning to end, and it is easy to become a simple "cleaning". How can we ensure its smooth development?

A: There are usually three reasons for simple "cleaning":

1, did not really understand the content of 5S management activities, and understood 5S management activities as "cleaning". In that case, please come to the factory to talk about it.

2. Inappropriate implementation methods or inexperienced main implementers failed to solve the problem in time, which led to the failure of * * * withdrawal. Finally, complete 5S management activities with simple "cleaning". In this case, please invite a consultant to the factory for a few days at an appropriate time.

3. The leader didn't pay attention to it or just paid attention to it verbally, and the things that needed his "final decision" were delayed again and again, which made it impossible for everyone to implement it, and finally it was handled with the easiest "cleaning". In this case, we need to find ways to let leaders visit well-executed enterprises and make them realize the great benefits that 5S management activities may bring.

Q: Does 5S management have a sense of repetition? The so-called "cleaning" and "cleaning" can be completely included in "sorting" and "rectifying", so can it be simplified to "3S"?

Answer: The contents of "cleaning up" are not included in "sorting out" and "rectifying" (please read this book carefully). "Cleanliness" refers to maintaining the achievements of the above 3S through standardization and institutionalization. A big job must be planned and implemented step by step in order to have a good result. 5S management activities are also carried out according to this idea.

Q: I heard that there are also "6S" and "7S"?

A: Yes. On the basis of 5S management, some enterprises put forward safety independently according to their own production characteristics, which became "6S". Some will persevere and swear to put it forward (all Japanese people start with s) and become "7s" and "8s". However, the basic thing is 5S.

Q: Besides 5S management activities, are there any other better methods in enterprise basic management?

A: According to my understanding, what our domestic enterprises lack most is the basic management of enterprises. First, it is too arbitrary, each has its own set of practices, or although there are unified regulations, it is rarely implemented; Second, the work is rough, and many problems cannot be grasped clearly, so it is impossible to talk about continuous improvement and progress. 5S management activity is a good medicine to solve the former. For the latter solution, please pay attention to another book: Field Management Practice. Besides, there is no better method except 5S management activities. As far as on-site management is concerned, Japanese on-site management method is more suitable for orientals. South Korea, Taiwan Province Province and other Southeast Asian countries highly admire Japanese-style on-site management method, which is also the reason why the quality of goods in these countries can be praised.

31q: What is the relationship between 5S management activities and resource allocation? Scientific research and training expenses, etc. Gradually occupy a certain proportion in the enterprise's budget plan. If 5S management activities are carried out for a long time, should they be included in the budget? 5S management activities often cannot directly create benefits. How to better handle the relationship between 5S management activities and short-term interests and long-term interests?

Answer: ① In well-managed enterprises, the management of expense budget is often attached great importance. In 5S management activities, according to the specific situation of the enterprise, sometimes some investment may be needed, and it is best to include it in the budget.

② As long as the working hours are reasonably arranged, the implementation of 5S management activities under the guidance of consultants is effective in the short term, which has a good impact on both short-term and long-term interests and does not conflict.

Q: Is it better to manage the scope of public affairs in a unified way or separately?

Answer: The common areas of toilets, canteens and stairs are suggested to be managed in a unified way.

Q: Please discuss the relationship between 5S management activities and stabilizing quality and improving efficiency?

A: Simply put, taking everything seriously, getting rid of carelessness and introducing a lot of "visual management" will naturally reduce the possibility of mistakes; Good rectification can reduce a lot of waste of "seeking" and improve natural efficiency. In addition, "quantitative management" can eliminate redundant projects, reduce waste and improve natural benefits.

Q: The last sentence of Management Technology (edited by Xiamen Enterprise Management-Lin) on page 123: "5S management activities are to get rid of carelessness and quality can be guaranteed". Careless work can lead to quality problems, but there may be many factors affecting quality besides sloppy work. How to understand the word "guarantee"?

A: There are indeed many factors that affect the quality. Although 5S management activities can get rid of carelessness and form the habit of being serious in everything, it is not enough to work seriously, and working methods are also very important. Therefore, in an absolute sense, I don't agree with the statement that "5S management activities are to get rid of carelessness and quality will be guaranteed".

Q: How to introduce 5S management activities into intangible management other than "production and office site management", so as to better promote tangible management?

A: "Intangible" refers to intangible things such as personal accomplishment, corporate culture, corporate image and entrepreneurship. The implementation of 5S management activities is precisely to improve people's quality, personal accomplishment, create a good corporate image that is very willing to be visited by others, and create a perfect entrepreneurial spirit. At the same time, 5S activities train people to say "specific words" and "do specific things" instead of "a lot of preaching and not doing detailed (important) work", that is, to cultivate a "* * * language" that is very important to the scene, which is a part of corporate culture construction. Therefore, it should be said that 5S management activities have better promoted the intangible management of the company by changing the "tangible management" consciousness of "production and office site management". Of course, the change of "intangible management" in turn contributes to the further deepening and long-term development of "tangible management"

Q: There are many relationships between family and pro-skirt, and the concept is backward. Will it affect the implementation of 5S management? What should I do?

Answer: The impact is affirmative. You can choose a certain department (the person in charge of this department is very thoughtful and understands the benefits of 5S management activities) or a certain area as a breakthrough to show the tangible benefits to the company leaders, and urge them to make up their minds, personally supervise and resolutely implement 5S management activities.

Q: In the process of implementing 5S management, senior leaders are very supportive in words, but in fact they are not very supportive. What should I do?

A: Find opportunities to arrange leaders to visit enterprises that have achieved remarkable results in implementing 5S management activities; Or through the implementation of the model area, the effect will be fully reflected to the leaders, so that they can truly appreciate the possible benefits of 5S management activities.

Q: The success or failure of 5S management lies in people's consciousness. How to guide people's consciousness change?

A: This statement is not entirely correct. Leaders' understanding and determination to 5S management, coupled with effective education and implementation methods, will change "people's consciousness".

Q: Is it feasible for any enterprise to implement 5S management? If the cement plant is a place with much dust and harsh environment, is it feasible to carry out 5S management activities to keep the workplace clean and bright?

A: I studied and managed in a factory in Japan that produces toner for photocopiers for one month. Its products are much finer than cement. A few years ago, the photos showed that the equipment was covered with dust, and there was no dust on the machine when I went there. Due to the change of employees' consciousness, the wisdom of all employees has been brought into play, and after a few years, the income is more than ten times that of investment!

Q: How to understand "mentality is everything"

Answer: When the effect of 5S management activities is not ideal, it is not from the way of promotion and their own efforts to find problems, but that employees come from all over the country and have different habits, so it is difficult to implement them. Can this mentality expect good results?

4 1 q: will the implementation of visual management have adverse effects on other departments? Do you have any different opinions? What should we do?

A: Yes, communication with relevant departments is necessary at this time. Generally speaking, however, visual management will bring good results, and it is recommended to use it extensively.

Q: For office workers, the objects of sorting, reorganizing and cleaning are not only tangible things, but also files in computers and information extracted from the Internet should be sorted and reorganized in the information society, and unnecessary elimination and backup are required.

A: Exactly.

Q: Is it necessary to keep an eye on the field staff?

A: No, employees' behaviors are restrained through some multi-level assessments.

Q: How to effectively educate the field staff?

Answer: Use this book for education, or use fixed-point photography to make it feel a sense of accomplishment, or concentrate on making a model area for employees to experience the benefits of 5S management activities.

There are some specific differences between 45q:5S management and ISO9000, but after the implementation of ISO9000, it can get international certification and international recognition. And after the 5S management activity is passed, will it be recognized by international enterprises?

A: After passing ISO9000, you can get the certification of relevant institutions, most of which are made by domestic institutions and internationally recognized. But unfortunately, some institutions only want to make money, not really improve the management level for enterprises. Some enterprises only apply for certification for the sake of having a certificate, so as to decorate the facade or get a pass to export to Europe and other regions. But they seem to forget that market competition depends on high quality, low cost and excellent service. Even if you have a "pass", whether you can sell the product is another matter. When I entered the factory for lectures and counseling, I found that many so-called enterprises that passed the ISO9000 certification had a low level of on-site management, and unreasonable, wasteful and messy phenomena could be seen everywhere. 5S management activity is a long-term and gradual activity. There is no so-called "5S management activity passed", and there is no organization to certify it. Naturally, there is no international recognition in this respect. However, 5S management activity is indeed a very good activity for enterprises, which can improve the management level of enterprises and improve people's quality.

46 Q: After listening to the 5S management lecture, my understanding is to proceed from the scene and pay attention to methods and skills, while ISO9000 is based on Quality Manual, Procedure Document and Work Instruction. Do you still need these program documents and working standards after the implementation of 5S management?

A: Yes. 5S management activities have no adverse effects on various standards and directives formulated by ISO9000. On the contrary, through 5S management activities, the work will become smoother.

Q: Does the implementation of 5S management activities need to produce a large number of standards and materials?

A: There are few kinds of standards and materials that must be made.

Q: Will visual management conflict with ISO9000 in document management?

A: There is no conflict at all.

Q: TPM is better. Why not do TPM directly and save 5S management?

A: TPM is an all-round improvement activity of enterprise management that challenges itself and goes beyond the limit. It is based on 5S management activities. Without the basic awareness of 5S management activities, TPM cannot be implemented.

Q: What is the relationship between TPM certification and ISO9000 certification?

A: The two have nothing to do with each other. They are certified by different institutions. ?????т?ттттттттттттттттттттт109 Because TPM was only implemented in some domestic enterprises in recent 3 or 4 years, there is no TPM certification body in China at present.