Workers must not ignore the importance of telephone interviews

People in the workplace must not ignore the importance of telephone interviews

People in the workplace must not ignore the importance of telephone interviews. There are many forms of workplace interviews, among which the more common ones are telephone interviews. For interviews, you must be well prepared before the phone interview. This is a sign of respect for the interview. Let’s share that professionals must not ignore the importance of phone interviews. People in the workplace must not ignore the importance of telephone interviews 1

1. It is impolite to answer the phone

Don’t: Say “Hey, hello” when picking up the phone, and change it when the signal is poor. Will yell "What? Who are you? I can't hear you!" Politeness is a display of a person's quality. You must not give HR the impression that you are rude. If your job happens to involve contact with customers, your attitude may make HR tremble.

Do: Develop the habit of saying "Hello, please speak" when answering the phone. If you can't hear the other party's call clearly, you can say: "Sorry, the signal is not good, so I can't hear you clearly. Please wait a moment, I'll move to another place."

2. Casual or even blunt attitude

Don’t: After the HR of the other company expressed their identity and the purpose of the call, some job seekers replied indifferently: "Oh." Or at that time You are in an environment where it is not convenient to answer the phone, and don't say something bluntly: "I'm in a meeting/I'm on a business trip, I don't have time now!"

Yi: If you act indifferent on the phone, you will Let HR doubt whether your intention to apply for a job is strong. If you don't know which company is calling you at the first time, you can say something like this: "I'm sorry, it's a bit noisy here. Can you please repeat the company name?". If you are in an environment where it is really inconvenient to answer the phone, you should promptly explain: "I'm sorry, it's not convenient for me to answer the phone right now. Can we make an appointment again?" The employer will generally agree to your request in a reasonable manner.

3. The call environment is noisy

Don’t: I feel that I can handle the phone interview anytime and anywhere, so I don’t care about the location of the phone interview. . It is not appropriate to conduct a telephone interview when you are on the road, in a teahouse, in a bar, or watching TV at home. The other party will feel that the environment is too noisy, and may even feel that you do not pay attention to this phone interview.

Do: Quietness is the most important condition when accepting a phone interview. Try to choose an environment where you will not be disturbed. Even if you are conducting a telephone interview at home, please turn off the TV or stereo, or even close the door to avoid being disturbed by family members. Remember, never lie down on a chair or sofa during a phone interview. Although the other party cannot see you, such a posture will affect your voice and attitude. Also, remember to smile and the other person will feel your smile.

4. Speaking too fast

Don’t: Speaking too fast will not only make it difficult for the other party to grasp your meaning, but it will also make your answer less thoughtful and even cause you to If you are emotionally excited, you may make more mistakes as you speak.

Do: It’s natural to feel nervous during a phone interview. Try to relax yourself slowly and speak clearly. You can speak at the same speed as you would in a normal meeting or speech. Once you feel very nervous and can't continue the topic, you can stop and take a deep breath, and then say: "I'm sorry, the signal was a little bad just now. What I want to say is..." Try to keep your tone relaxed and confident.

5. Hesitation

Don’t use “I’ll think about it…” “I’ll try my best…” “Hmm… (more than 5 seconds)” during a phone interview . Thinking for too long and giving feedback and responding too slowly will give the other party the impression of a lack of logic and slow thinking.

Do-it-yourself: If you are nervous or need to organize your thoughts, you can prepare a notebook and pen, and make an outline of answers to the questions raised by the other party, which will make it easier to record the requirements raised by the other party. Questions that are unclear can be restated and reconfirmed with the other party.

6. Immaturity

Don’t: Do not express the following immature words and practices in a phone interview:

I can’t remember them , can you send me a text message? "---The mobile phone number is private information, and you won't be happy if it changes.

"I can't find the place, where is it? "---Technology is prosperous, you can use many methods to check the address of the other party's company.

7. Hang up the landline heavily

Don't: The phone interview ended successfully, but the last step was polite Thoughtfulness should not be ignored. If you are using a landline, hanging up the phone hard before the other party hangs up will also shock the other party.

Tip: Remember to thank you when the call is about to end. Interviewer, and make sure the interviewer has your correct phone number so that he can find you. Professionals must not ignore the importance of telephone interviews 2

Handle telephone interviews calmly

What to do if a call comes suddenly

A sudden call from a company often catches you off guard. Maybe you are in class, exercising, or on the bus. You have no preparation at this time. It is recommended that you test the other party first to see if You can be given some preparation time before the phone interview later, such as "Sorry, I'm busy, can I call you at another time?" "Wait, don't say that you are not prepared, otherwise you are likely to lose this opportunity.

Once you gain time, the first thing you should do is spread out the information and write an outline immediately, and calmly Answer. When you can talk to the other party on the phone calmly and relaxedly, you should clarify the name of the other party's unit, the recruitment position, and the position you are interested in.

If the other party expresses that the time is short, ask for it. If you cooperate, don’t be nervous. Find a quiet place to sit down, clarify your thoughts, briefly introduce yourself, and then answer the questions in an orderly manner.

What will be asked in the phone interview?

In order to confirm the authenticity of the resume, the company's human resources department will first confirm the content of the resume to see if there are any loopholes and whether there are any inconsistencies with the facts. At this time, the applicant must answer the questions calmly and quickly. Any hesitation during the process may give the other party the impression of lying. Therefore, it is best to keep your resume handy and answer questions based on the content.

Secondly, review your resume. After the content is confirmed, the interviewer will ask some professional and technical questions about the position you are applying for, such as your professional skills and your views on the position you are applying for. Sometimes he will ask more detailed questions. Do not panic and stay calm. Grasp the key points of the question, do your best, and answer truthfully.

When answering some professional questions, your answers should try to show that you are very familiar with those professional terms and can express them clearly in short language. Focus on the key points and do not answer vaguely.

Any interview is a mutual observation and understanding between the two parties, rather than a unilateral "interrogation" of the applicant by the interviewer. , to measure whether you are suitable for the company. At the same time, the applicant can also ask the interviewer any questions you want to know, but it is best not to mention the salary issue, otherwise the other party will think that you are more utilitarian.

Be calm when answering the phone

"Know yourself and know the enemy, and you will never be defeated." If you want to face the phone interview calmly, you must first know who the "opponent" is on the other end of the phone. Therefore, you must ask the interviewer's name and name. Company name, and make sure you pronounce it correctly.

Of course, the more information you know about the company you are applying for, the easier it will be to answer the interview. Secondly, it will be easier to understand the interviewer’s questions. When the interviewer understands that you have a lot of information about the company, the interviewer will feel good about the candidate and the interview will become easier. If possible, it is best to prepare a list of questions you will ask the interviewer in advance. You will also need to sort out. A list of the professional and technical training you have received will make your capabilities clear at a glance.

At the same time, keep some paper and a pen on hand to record the key points of the other party's questions for easy answering. Remember, if you don’t know how to say “hello” when you answer the phone, just “hello” will make your “impression score” poor, and you can imagine the subsequent effects.

Pay attention to your speaking speed when answering the phone

Do not mechanically recite the materials you have prepared during the interview. When answering questions, you don't have to speak too fast. Your pronunciation and enunciation should be clear, and your expressions should be concise, straightforward, and passionate to make the conversation interesting and easy to carry out. If you speak too fast, it will be self-defeating.

If you didn’t understand the question clearly, politely ask the interviewer to restate it. Don’t pretend to understand. Be as polite as possible when answering, and don't answer questions you didn't ask. Remember, asking the interviewer to speak more clearly is the right thing to do. If necessary, you can even ask the interviewer to rephrase his question in another way.

It's natural to feel nervous, but try to allow yourself to relax slowly. If you speak too hastily, the interviewer will have a hard time understanding you. Once you feel nervous and unable to continue saying something, it's best to stop, take a deep breath, and say, "I'm sorry, please let me do it again."

Remember, try to keep your tone light and confident. It is worth mentioning that most telephone interviews at foreign-funded companies are conducted in English. As long as your English is not bad and you can understand the other party's questions, your answers should be simple and clear.

What to say at the end of the call

At the end of the call, remember to thank the interviewer, and make sure the interviewer has your correct phone number so they can call you in the next few days. He can find you in a few weeks. Before ending the call, be sure to thank the person for calling and show your professionalism.