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How to urge Taobao sellers to deliver goods? What can we do?
Method 1 Contact customer service to urge.
First of all, you can contact the seller's customer service to ask about the specific delivery time, estimate how long it will take, and what is the reason for not delivering the goods. Ask the customer service to help you arrange as soon as possible. Maybe the shipment is too busy or out of stock.
The method of contacting customer service is as follows: Open Taobao-My Taobao-To be delivered, go in and find this order, and contact the seller below.
The second method is to urge yourself in the background.
Also on the order details page, there is a button to urge delivery. When you click on it, the system will automatically prompt you. You can also see a "urging" sign in the seller's backstage delivery, so that the seller will know that you are in a hurry and may arrange it for you first, but like the first method, you need to wait.
Method 3: No refund.
If you really don't want to wait, you can apply for a refund. No delivery for many days, second refund. You can buy it at another store after the refund. Ask the customer service about the specific delivery time before placing an order. Don't waste such a long time waiting.
Method 4 Complaining about the seller
I feel that it's a loss to wait so long for such a refund, and I feel very annoyed. I can complain to the seller. There is also an entrance to complain to the seller on the details page, and complaints are made according to specific reasons. If the seller says it is out of stock, upload a screenshot of the chat record because it needs proof.
It is recommended to ask the seller first. Don't complain if you don't deliver the goods on purpose. After all, complaining will affect the seller more or less. There is also delivery time on the product page, which can be referenced. Some delivery times are marked as 15 days or 30 days, so we can choose some that are delivered within 48 hours or 7 days before placing an order.
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