Specification for professional rating of homestay housekeepers

The professional grade standard of hotel housekeepers is mainly stipulated in the Professional Standard of Hotel Housekeepers compiled by the National Tourism Administration. The following is a detailed explanation:

1.B&B What is the professional rating of the housekeeper? The professional grade evaluation of hotel housekeepers is to discover, evaluate, identify and identify the professional ability of hotel housekeepers, and finally divide the grade level of professional and technical talents.

2. The classification of B&B domestic workers' professional grades. B&B housekeeper's professional rank is mainly divided into five grades, namely, primary, intermediate, advanced, advanced and expert.

3. The professional grade standard of B&B domestic workers varies with different professional grades. Generally speaking, the evaluation criteria include the following:

Job responsibilities and business knowledge: check whether the hotel housekeeper has mastered the relevant knowledge, laws and regulations and industry operation of hotel management.

Work operation and process control: to investigate whether the hotel housekeeper is skilled in the operation process of receiving guests, cleaning, maintaining and taking care of the elderly, children and pets.

Service awareness and communication skills: test the housekeeper's expression and communication skills, comfort, safety and professionalism.

4.B&B housekeeper professional rating process, which is divided into registration, preliminary examination, interview and conclusion. The investigation methods include answering questions, written examination, oral examination, practical exercise and other forms.

5. Significance of B&B housekeeper's professional rating: Give full play to the talent advantage: The rated personnel will enjoy different levels of treatment and preferential treatment, and further give full play to this talent advantage. Promotion rank: You can independently apply for promotion to B&B butler rank according to the responsibilities and abilities of B&B management positions.

Reflect the professional value: B&B housekeeper's professional rating system shows the personal professional value to the society through rating, and also reflects the development level of the whole industry.

The professional grade evaluation of hotel housekeepers is an important reference for the professional evaluation, classification and welfare treatment division of hotel industry employees. According to different grades, the evaluation standards, processes and treatment measures are standardized, which improves the professional quality of employees and promotes the development of the hotel industry.