What does the front desk secretary of Yancheng Mercedes-Benz 4S shop do?

Responsibilities of the front desk secretary of Yancheng Mercedes-Benz 4S store:

1. Receive customers who come to the store to repair vehicles and issue maintenance orders.

2, according to customer demand, recommend products and services.

3. Record the vehicle maintenance items of the day and give them to the maintenance master.

4. Seriously complete the work assigned by the leaders.

Requirements:

1, experience in customer service front desk is preferred, diligent, dedicated and responsible; ?

2. Mandarin standard, height 160cm or above, good image and temperament; ?

3. Have affinity and good service consciousness; ?

4. Have basic computer skills and be familiar with office software.

Generally speaking, the after-sales service output value of 4S stores is created by service consultants, so service consultants also have task assessment. They also need to have a certain understanding of automobile maintenance and repair, and must be able to coordinate with after-sales workshops, warehouses and other departments. The salary is mainly a commission on the output value, so the income will not be low.